Experts Reviews · Company report
Alpine Specialty Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%54+3.8Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Alpine Specialty Services

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 7,097 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Specialty Services is better than 92% of steam cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Specialty Services is better than 93% of steam cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Specialty Services is better than 96% of steam cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Specialty Services is better than 98% of steam cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Specialty Services is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Specialty Services is better than 54% of steam cleaning services.C
54

Reviews for your job

Customers hired Alpine Specialty Services for 8 kinds of job.

Alpine Specialty Services for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Repair HVAC” · showing 20

JeffLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Probably the best service we have received in the 40 plus years we have lived in our house. Jacob was very conscientious and thorough. He explained every step of the process during the service. Very polite and engaging. I was impressed with his work ethic and expertise. All things considered this was a very…

Paid $500+Reasonable priceRepair HVAC
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zach was great. Explained what he was seeing with my system and was very respectful. He looked at everything I asked him to. Now my mind is at ease. Thank you Zach for the great service.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zack our technician is very kind & professional

Repair HVACHVAC duct & vent cleaning+ Punctuality+ Professionalism
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service. Alpine sent a man named Wilson. He is so knowledgeable. He serviced our furnace and taught us to change our furnace filter often. Thank you.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
Anne-MarieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

From the admin to the technicians the service was consistently professional and friendly. The technicians are very knowledgeable and get the job done efficiently.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Damien9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wilson went above and beyond to resolve my issue quickly and explained how things and what I can check by myself in future.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wilson was very professional, friendly, and knowledgeable. He spent a good amount of time diagnosing an issue with our furnace that had eluded two other furnace companies. For $150, his diagnosis was worth it. He also discovered that my DIY wiring of a replacement thermostat was done a little bit wrong. My bad we…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
CYLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wilson was very professional troubleshooting the issues with our AC. Recommend

HVAC duct & vent cleaningRepair HVAC+ Professionalism
wen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional service with great quality and value

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Feng2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The service guy is very professional and friendly, very responsive for any related questions, I am very satisfied.

HVAC duct & vent cleaningRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Dirk3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician Will was great. Friendly, knowledgeable and thorough. Highly recommend Alpine!

Repair HVAC+ Quality+ Professionalism
IanLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and very knowledgeable about HVAC

Repair HVAC+ Quality+ Professionalism+ Value
randall8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Their estimate started out at $3000, then went to $3900, ended up at $4450. They used manipulation through fear in their pitch. I got the project done by Fisher Heating and Air Conditioning for $1640.... Caveat Emptor!!! 'Let the buyer beware!'

Repair HVAC
Z3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alpine is ALWAYS very responsive. Alvaro is a gem to work with. I am a general contractor and have worked with a lot of the "names" around the Seattle area The service quality has gone down - while the rates have gone up. Not with Alpine - they are top notch. Reasonable responsive and knowledgable.

HVAC duct & vent cleaningRepair HVAC+ Responsiveness+ Punctuality+ Quality
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keyontae was a most personable and knowledgeable and efficient young man and I would recommend Alpine Cleaning Service to anyone. Definitely 5-star!!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Kaustubh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I requested Alpine Specialty Services to repair my electric furnace. The heat strip on my furnace was broken and needed replacement. Before Alpine, I hired 2 agencies who took full payment of the service in advance, but did not show up for 1.5 months each. They both kept giving me reasons that they were looking for…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
SpencerLocal Guide · 196 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will and Alvero were great! Had my furnace serviced and they were in and out in 90min!

Repair HVAC+ Responsiveness+ Quality+ Professionalism
Allison7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This man got my vents cleaned and the furnace working! He is great, smart, fast and knowledgeable. I love Alpine. Quality work and people.

Repair HVAC
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved working with Alvaro and Will from Alpine! They were friendly, communicative, and fixed the issue quickly and at a reasonable cost!

Repair HVAC+ Responsiveness+ Professionalism
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Alpine for air duct cleaning in the past, but I recently also used them to replace my furnace and install a new heat pump. Each and every crew member was highly professional, and very responsive at every phase of the process. I would highly recommend Alpine to anyone who's looking for their services.…

Repair HVAC+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (27 more) →

Price

$614+107% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 76%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning874$614–$1.1k
General carpet cleaning700$170–$359
Carpet steam cleaning542$170–$390
Pet stain & odor removal296$203–$385
Upholstery cleaning269$196–$359
Area rug cleaning232$164–$359
Deep clean95$271–$614
Cleaning48—

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