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Alpine Tree Care

Tree service · West Columbia, SC · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 99 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 116 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
Nov 2026latest review

Alpine Tree Care at a glance

Google reviewers rate Alpine Tree Care five stars based on 116 reviews, highlighting professional conduct, punctuality, and thorough communication during tree removal and pruning services. Customers frequently note fair pricing, careful property protection, and efficient cleanup after handling large or hazardous trees. The owner replied to only six percent of reviews, yet no recurring criticisms appear in the provided excerpts, which consistently describe positive experiences with the crew’s expertise and responsiveness.

  • Google rating: 5.0 out of 5 from 116 reviews (99% five-star).
  • Reviews on this page: 116 Google reviews (109 with written comments, 10 with photos).
  • Owner responses: the business replied to 6% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Tree Removal Service serving West Columbia, South Carolina.

Data from Google, last updated November 6, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability98Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 95)Reliability: 98 (median 94)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Alpine Tree CareTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Tree Care: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Tree Care: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Tree Care: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Tree Care: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Tree Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
–

Bar = this company · dark tick = category median.

Star ratings

116 Google reviews we collected

  • 5 stars11599%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 109 written reviews

  • Praise25799%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price375%
  • Reasonable125%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6224%
  • Would recommend5120%
  • Quality & results5019%
  • Speed & response4417%
  • Price & value3514%
  • Communication114%
  • Honesty & trust62%

What customers talk about

We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Alpine Tree Care folks are very professional, prompt, and excellent at their craft.”
  • “This is our second time using them and we definitely recommend them!”
  • “Alpine did such a great job removing multiple trees from our property.”
  • “…mishap in removing a large oak tree from my yard, but the error was immediately communicated and the team went above and beyond to address the issue…”
  • “Ben is professional, reasonably priced and did a great job for our backyard in Lexington.”
  • “They explained the process thoroughly which made us feel comfortable.”
  • “We’re happy to finally have a dependable tree service for upcoming projects.”

People customers mention

  • Ben 19 reviews
  • Daniel 17 reviews
  • Billy 4 reviews
  • Lexington 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Alpine Tree Care for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Carey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Alpine Tree Care folks are very professional, prompt, and excellent at their craft. They have the equipment to put Six 120ft. very large pine trees on the ground, haul away, and cleanup in just one day. I would definitely use them again--and likely will since I have many tall pines!!

Great price
Jamie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Alpine did such a great job removing multiple trees from our property. The crew was professional, knowledgeable, and friendly. They explained the process thoroughly which made us feel comfortable. Great prices and service! This is our second time using them and we definitely recommend them!

Great price
AdamLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Consummate professionals. There was a minor mishap in removing a large oak tree from my yard, but the error was immediately communicated and the team went above and beyond to address the issue to an extremely high standard. If I need more work on any trees on my property, I will absolutely be calling them again. Highly recommended.

Anita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ben came out to our small community, was on time, very professional, answered all questions . I told him what we were looking to remove and he explained exactly what we needed and was going to be removed. His team showed up, on time, professional, really nice guys. Ben made sure we were satisfied with the work that…

ViktoriyaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ben is professional, reasonably priced and did a great job for our backyard in Lexington. Very happy.

Reasonable price
Julia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great, professional company. Ben came out same day to quote the job in professional attire. He was thorough and answered all my questions. We moved forward with the project. The crew was just as professional. Showed up on time, treated our property respectfully and did an excellent job with the work. Ben was in…

Great price

Photos

Customer reviews

5.0 ★★★★★ 116 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Carey Ayer1 reviewTotal number of Google reviews Carey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alpine Tree Care folks are very professional, prompt, and excellent at their craft. They have the equipment to put Six 120ft. very large pine trees on the ground, haul away, and cleanup in just one day. I would definitely use them again--and likely will since I have many tall pines!!

  • Price assessment: Great price
Jamie T11 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alpine did such a great job removing multiple trees from our property. The crew was professional, knowledgeable, and friendly. They explained the process thoroughly which made us feel comfortable. Great prices and service! This is our second time using them and we definitely recommend them!

  • Price assessment: Great price
Adam MLocal Guide · 21 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Consummate professionals. There was a minor mishap in removing a large oak tree from my yard, but the error was immediately communicated and the team went above and beyond to address the issue to an extremely high standard. If I need more work on any trees on my property, I will absolutely be calling them again. Highly recommended.

Anita6 reviewsTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben came out to our small community, was on time, very professional, answered all questions . I told him what we were looking to remove and he explained exactly what we needed and was going to be removed. His team showed up, on time, professional, really nice guys. Ben made sure we were satisfied with the work that was completed. You won't be disappointed by using/hiring this company. Many thanks to Ben and his team!

Viktoriya FriedmanLocal Guide · 33 reviewsTotal number of Google reviews Viktoriya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben is professional, reasonably priced and did a great job for our backyard in Lexington. Very happy.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thank you for the kind words and thanks for choosing Alpinetreepro.com

Julia Head7 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great, professional company. Ben came out same day to quote the job in professional attire. He was thorough and answered all my questions. We moved forward with the project. The crew was just as professional. Showed up on time, treated our property respectfully and did an excellent job with the work. Ben was in constant communication. We’re happy to finally have a dependable tree service for upcoming projects.

  • Price assessment: Great price
Martha Hennegan6 reviewsTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Part of a tree fell into my house they did very,very good job would be calling them again if I ever need tree removal again excellent guys ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Joshua Goudelock10 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company is very professional. Ben thoroughly explained his process. Although tree service is a relatively pricy service, he gave a very fair quote. The crew was on time, friendly and professional. Went above and beyond expectations. I will rely on Alpine for all my future arborist needs.

Lisa Figdore3 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow! Top notch company! We just had 19 trees taken down from our backyard. These guys were AMAZING, and I really mean that! I do not know any of them, and until last week, I had just met Ben! This company was referred to us by our neighbor. We figured we would have them out for an estimate and go from there! To say that we were totally impressed is actually an understatement! We figured it would take two full days if not longer, but these guys rolled up before 7 am, had things ready to go, and around 7:10 they were absolutely busting out ending with dropping 14 just on Monday! They came by Tuesday same time, and finished the other 5 way before 11 am! If it weren’t for the shaking of the ground when the tree was dropped or the chipper, you wouldn’t even know they were there! Ben and Daniel, you have the best crew! Highly recommend this company! Quality, price, and workmanship goes a long way especially because there are tree companies everywhere down here! Hard to find a company like this one! Top notch! 5⭐️⭐️

Bert Young7 reviewsTotal number of Google reviews Bert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alpine did a great job prepping the lawn to protect it from heavy equipment, cutting down a large oak tree 30+ years old, and cleaning up after the job was done in just under 3.5 hours. I highly recommend Alpine for your tree care.

Alpine Tree Care on Google Maps →

Business details