Tree service · West Columbia, SC · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 99 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★116 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Alpine Tree Care five stars based on 116 reviews, highlighting professional conduct, punctuality, and thorough communication during tree removal and pruning services. Customers frequently note fair pricing, careful property protection, and efficient cleanup after handling large or hazardous trees. The owner replied to only six percent of reviews, yet no recurring criticisms appear in the provided excerpts, which consistently describe positive experiences with the crew’s expertise and responsiveness.
Google rating: 5.0 out of 5 from 116 reviews (99% five-star).
Reviews on this page: 116 Google reviews (109 with written comments, 10 with photos).
Owner responses: the business replied to 6% of reviews.
Most recent review: November 3, 2026.
Service: Tree Removal Service serving West Columbia, South Carolina.
Data from Google, last updated November 6, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Alpine Tree CareTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Tree Care: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Tree Care: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Tree Care: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Tree Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Tree Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
–
Bar = this company · dark tick = category median.
Star ratings
116 Google reviews we collected
5.0of 5
5 stars11599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
99%praise
Praise25799%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6224%
Would recommend5120%
Quality & results5019%
Speed & response4417%
Price & value3514%
Communication114%
Honesty & trust62%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Alpine Tree Care folks are very professional, prompt, and excellent at their craft.”
“This is our second time using them and we definitely recommend them!”
“Alpine did such a great job removing multiple trees from our property.”
“…mishap in removing a large oak tree from my yard, but the error was immediately communicated and the team went above and beyond to address the issue…”
“Ben is professional, reasonably priced and did a great job for our backyard in Lexington.”
“They explained the process thoroughly which made us feel comfortable.”
“We’re happy to finally have a dependable tree service for upcoming projects.”
People customers mention
Ben19 reviews
Daniel17 reviews
Billy4 reviews
Lexington3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Alpine Tree Care for 4 kinds of job. Pick one to see what they paid and said.
CCarey1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Alpine Tree Care folks are very professional, prompt, and excellent at their craft. They have the equipment to put Six 120ft. very large pine trees on the ground, haul away, and cleanup in just one day. I would definitely use them again--and likely will since I have many tall pines!!
Great price
JJamie11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Alpine did such a great job removing multiple trees from our property. The crew was professional, knowledgeable, and friendly. They explained the process thoroughly which made us feel comfortable. Great prices and service! This is our second time using them and we definitely recommend them!
Great price
AAdamLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Consummate professionals. There was a minor mishap in removing a large oak tree from my yard, but the error was immediately communicated and the team went above and beyond to address the issue to an extremely high standard. If I need more work on any trees on my property, I will absolutely be calling them again. Highly recommended.
AAnita6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ben came out to our small community, was on time, very professional, answered all questions . I told him what we were looking to remove and he explained exactly what we needed and was going to be removed.
His team showed up, on time, professional, really nice guys.
Ben made sure we were satisfied with the work that…
VViktoriyaLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ben is professional, reasonably priced and did a great job for our backyard in Lexington. Very happy.
Reasonable price
JJulia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great, professional company. Ben came out same day to quote the job in professional attire. He was thorough and answered all my questions. We moved forward with the project. The crew was just as professional. Showed up on time, treated our property respectfully and did an excellent job with the work. Ben was in…
Alpine Tree Care folks are very professional, prompt, and excellent at their craft. They have the equipment to put Six 120ft. very large pine trees on the ground, haul away, and cleanup in just one day. I would definitely use them again--and likely will since I have many tall pines!!
Price assessment: Great price
J
Jamie T11 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Alpine did such a great job removing multiple trees from our property. The crew was professional, knowledgeable, and friendly. They explained the process thoroughly which made us feel comfortable. Great prices and service! This is our second time using them and we definitely recommend them!
Price assessment: Great price
A
Adam MLocal Guide · 21 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Consummate professionals. There was a minor mishap in removing a large oak tree from my yard, but the error was immediately communicated and the team went above and beyond to address the issue to an extremely high standard. If I need more work on any trees on my property, I will absolutely be calling them again. Highly recommended.
A
Anita6 reviewsiTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Ben came out to our small community, was on time, very professional, answered all questions . I told him what we were looking to remove and he explained exactly what we needed and was going to be removed.
His team showed up, on time, professional, really nice guys.
Ben made sure we were satisfied with the work that was completed.
You won't be disappointed by using/hiring this company.
Many thanks to Ben and his team!
V
Viktoriya FriedmanLocal Guide · 33 reviewsiTotal number of Google reviews Viktoriya has written across all businesses on Google Maps, not just this one.
Great, professional company. Ben came out same day to quote the job in professional attire. He was thorough and answered all my questions. We moved forward with the project. The crew was just as professional. Showed up on time, treated our property respectfully and did an excellent job with the work. Ben was in constant communication. We’re happy to finally have a dependable tree service for upcoming projects.
Price assessment: Great price
M
Martha Hennegan6 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Part of a tree fell into my house they did very,very good job would be calling them again if I ever need tree removal again excellent guys ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
J
Joshua Goudelock10 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
This company is very professional. Ben thoroughly explained his process. Although tree service is a relatively pricy service, he gave a very fair quote. The crew was on time, friendly and professional. Went above and beyond expectations. I will rely on Alpine for all my future arborist needs.
L
Lisa Figdore3 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Wow! Top notch company! We just had 19 trees taken down from our backyard. These guys were AMAZING, and I really mean that! I do not know any of them, and until last week, I had just met Ben! This company was referred to us by our neighbor. We figured we would have them out for an estimate and go from there! To say that we were totally impressed is actually an understatement! We figured it would take two full days if not longer, but these guys rolled up before 7 am, had things ready to go, and around 7:10 they were absolutely busting out ending with dropping 14 just on Monday! They came by Tuesday same time, and finished the other 5 way before 11 am! If it weren’t for the shaking of the ground when the tree was dropped or the chipper, you wouldn’t even know they were there! Ben and Daniel, you have the best crew! Highly recommend this company! Quality, price, and workmanship goes a long way especially because there are tree companies everywhere down here! Hard to find a company like this one! Top notch! 5⭐️⭐️
B
Bert Young7 reviewsiTotal number of Google reviews Bert has written across all businesses on Google Maps, not just this one.
Alpine did a great job prepping the lawn to protect it from heavy equipment, cutting down a large oak tree 30+ years old, and cleaning up after the job was done in just under 3.5 hours. I highly recommend Alpine for your tree care.