Experts Reviews · Company report
Alterations By Toni logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%93+13.2Replies to reviews 7%68+4.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Alterations By Toni

Cincinnati, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 36 hemming services · 4.9★ from 738 Google reviews

Report card

Percentile vs other hemming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alterations By Toni is better than 97% of hemming services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alterations By Toni is better than 95% of hemming services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alterations By Toni is better than 100% of hemming services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alterations By Toni is better than 93% of hemming services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alterations By Toni is better than 100% of hemming services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alterations By Toni is better than 68% of hemming services.B
68

Reviews for your job

Customers hired Alterations By Toni for 8 kinds of job.

Alterations By Toni for alterations

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 22

All 16 Google reviews tagged “Alterations”

Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot recommend them enough. I lost 25 lbs and they were able to make my dress fit like a glove. I feel so gorgeous and felt so loved and taken care of. Recommend for any bride looking for quality alterations !

AlterationsWedding gown alterations
gabi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were a DREAM altering my wedding dress. I lost a significant amount of weight between buying my dress and the alterations fitting due to some health issues. At my second fitting there was still more that needed to be taken in and they got it done in two weeks. Mojdeh was so supportive and willing to work with…

AlterationsCustom tailoringDress alterations
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mojdeh was amazing. Her work was excellent and her kindness was amazing. Thank you for taking care of my wedding dress!

AlterationsDress alterationsWedding gown alterations
Staci10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I went to Alterations by Toni as they were one of the recommended seamstresses from the place I bought my wedding gown. They did two fittings with my gown to make sure it was perfect. I saw Mojdeh and she was phenomenal. She made me feel so beautiful and knew so much about bridal gown alterations. She also gave me…

AlterationsDress alterationsWedding gown alterations
Kia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mojdeh was PERFECT and so helpful! My wedding dress is PERFECT! She is very knowledgeable & patient.

AlterationsWedding gown alterations
Drew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot recommend this place enough! They are professional, courteous and excellent at alterations. I took several of my wedding weekend dresses in for alterations including my wedding gown that was made with particularly thick fabric. Not only did they handle the changes seamlessly but they also created a custom…

AlterationsCustom tailoringWedding gown alterations
Aury1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I HIGHLY recommend Alterations by Toni!! I worked with Mojdeh and she was so sweet, patient, and very very helpful! She makes sure to tell you the important tips for your wedding day and how to properly open your bag for your dress. My alterations were PERFECT and they even added some removable shoulder straps for…

AlterationsWedding gown alterations
MoeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently visited for some tailoring needs on my wedding suit and I must say, I was impressed with the quality of service. The staff were friendly and attentive to my needs. They took the time to listen to what I wanted and they offered great suggestions. The work was done quickly and efficiently, and the final…

AlterationsSuit resizingSuit tailoring
Lacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a bridesmaid dress altered and Judy worked wonders! Done before the promised date.

Alterations
parisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm not exaggerating when I say she saved my wedding. I brought my Monique Lhuillier wedding dress to her for a second opinion after I was dissatisfied with my original tailor. She quickly identified all the areas in which the dress needed (re)work, and was able to turn around all the work in the extremely tight…

AlterationsBlouse alterationsBridesmaid dress alterations
KodyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Do not be afraid Toni may have retired but there are a lot of other very nice and professional and amazing women that still work there and do a great job, and have been doing a great job for many years now. I came here at the recommendation of Sandra at bridal and formal. I am impressed. My dress weighed 11 pounds…

Alterations+ Responsiveness+ Quality+ Professionalism
Casondra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What a pleasure it was to work with the ladies at Alterations by Toni for our wedding. They were professional, responsive, and clearly skilled in their trade. My wedding dress was received in the wrong size. They were able to reduce it to a truly custom fit and add features I wouldn’t have considered previously.…

Alterations+ Responsiveness+ Quality+ Professionalism
LaurenLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I googled “Alterations” when I was looking for someone to alter my Wedding dress. And “Alterations by Toni” came up with great reviews. When visiting the shop after making an appointment with Toni she was amazing and made my experience very comfortable. When my wedding dress was finished it was fitted very well! She…

Alterations+ Responsiveness+ Quality+ Professionalism
MariaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alterations By Toni is a class act! We had my daughter's bridal gown altered there as well as my Mother of the Bride dress and a couple of other items that were regular street clothes. Everything they did was perfect and we couldn't have had better service! We had some custom adjustments and additions done to my…

Alterations+ Responsiveness+ Quality+ Professionalism
JulieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Just perfect.

Alterations+ Responsiveness+ Professionalism+ Value
Ashleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Alterations+ Responsiveness+ Quality+ Professionalism

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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