Experts Reviews · Company report
Alterations By Toni logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%93+13.2Replies to reviews 7%68+4.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Alterations By Toni

Cincinnati, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 36 hemming services · 4.9★ from 738 Google reviews

Report card

Percentile vs other hemming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alterations By Toni is better than 97% of hemming services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alterations By Toni is better than 95% of hemming services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alterations By Toni is better than 100% of hemming services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alterations By Toni is better than 93% of hemming services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alterations By Toni is better than 100% of hemming services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alterations By Toni is better than 68% of hemming services.B
68

Reviews for your job

Customers hired Alterations By Toni for 8 kinds of job.

Alterations By Toni for custom tailoring

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Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom tailoring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 4 Google reviews tagged “Custom tailoring”

gabi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were a DREAM altering my wedding dress. I lost a significant amount of weight between buying my dress and the alterations fitting due to some health issues. At my second fitting there was still more that needed to be taken in and they got it done in two weeks. Mojdeh was so supportive and willing to work with…

AlterationsCustom tailoringDress alterations
Drew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot recommend this place enough! They are professional, courteous and excellent at alterations. I took several of my wedding weekend dresses in for alterations including my wedding gown that was made with particularly thick fabric. Not only did they handle the changes seamlessly but they also created a custom…

AlterationsCustom tailoringWedding gown alterations
Amir2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After being disappointed by another local tailor, they were able to quickly alter my wedding tuxedo and my bride's dress with the utmost quality. Overall, very happy with the customer service, price, and quality of work.

Custom tailoringWedding gown alterations
parisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm not exaggerating when I say she saved my wedding. I brought my Monique Lhuillier wedding dress to her for a second opinion after I was dissatisfied with my original tailor. She quickly identified all the areas in which the dress needed (re)work, and was able to turn around all the work in the extremely tight…

AlterationsBlouse alterationsBridesmaid dress alterations

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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