Diego ArteagaLocal Guide · 7 reviewsTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStephanie is the best.
Alterations Unlimited
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%34+8.2Value 14%83+11.7Replies to reviews 7%70+4.9Craft & service penalty99−0.1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 14 sewing servicesPosition by Experts Score among all companies we track in this category. · better than 31%
4.7 ★★★★★ 99 Google reviews · 5 photos
87%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
Oct 2026latest review
Alterations Unlimited at a glance
Google reviewers rate Alterations Unlimited 4.7 out of 5 based on 99 reviews, highlighting the owner's personal attention, reasonable pricing, and ability to complete complex alterations like dress hems and zipper replacements quickly. Customers frequently praise the shop for meeting tight deadlines and providing honest assessments of garment value. However, some lower-rated reviews criticize specific instances of poor communication, missed pickup times, and dissatisfaction with the quality of work on high-cost items.
- Google rating: 4.7 out of 5 from 99 reviews (87% five-star).
- Reviews on this page: 100 Google reviews (85 with written comments, 2 with photos).
- Owner responses: the business replied to 6% of reviews.
- Most recent review: October 26, 2026.
- Service: Sewing Service serving Pewaukee, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other sewing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alterations Unlimited: 64/100 on this factor. Category median: 78.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alterations Unlimited: 34/100 on this factor. Category median: 69.D
34
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alterations Unlimited: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alterations Unlimited: 83/100 on this factor. Category median: 83.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alterations Unlimited: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alterations Unlimited: 70/100 on this factor. Category median: 43.B
70
Bar = this company · dark tick = category median.
Star ratings
100 Google reviews we collected
- 5 stars8787%
- 4 stars44%
- 3 stars22%
- 2 stars33%
- 1 star44%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
- Praise10595%
- Complaints55%
Topic share
How often each topic comes up in the written reviews
- Quality & results4036%
- Staff & attitude2321%
- Speed & response1816%
- Price & value1312%
- Would recommend1110%
- Honesty & trust55%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The workmanship is top notch, the price was great and the owner/seamstress is so charming.”
“The gal helping me out was very nice, but the good service didn't fix my hat.”
“Stephanie was incredibly helpful with a tricky situation.”
“Stephanie had things ready on time and will go the extra mile.”
“All work is reasonably priced and always completed sooner than expected.”
“She gives old-fashioned, personal service and I highly recommend her.”
“Personable, honest, excellent work for several damaged coats.”
People customers mention
- Stephanie 13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Alterations Unlimited for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
PatriciaLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I've been going to Alterations Unlimited for many years, and I've never been disappointed. Stephanie had things ready on time and will go the extra mile. I appreciate that if something will cost more than she thinks a garment is "worth", she tells me! She gives old-fashioned, personal service and I highly recommend her.
TiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Stephanie was incredibly helpful with a tricky situation. She was very fast, efficient and friendly. The location is very conveniently located. I would definitely recommend coming here and intend to be back soon myself for my various sewing needs. Thanks again!!
ToddLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Dropped off 2 pair of pants to be hemmed. Was able to pick up when promised. Great service. Thank you.
Patricia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I gave Stephanie some real challenges with my clothes. She totally rebuilt a pair of pants. I was thrilled!
Alex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★
Stopped in to get a dresses altered. Could tell from the beginning she didnt want to do it. Told me it would be $200 just for the straps to be shortened and a small hem.
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I went to have a broken zipper replaced on my winter coat. Not only did she put in a better double-sided zipper which the coat didn't have originally, she also sewed up the ripped pocket, so kind because I didn't mention that it was ripped.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Alterations | 7 | — |
| Dress alterations | 3 | — |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 99 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Patricia MattiacciLocal Guide · 134 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI've been going to Alterations Unlimited for many years, and I've never been disappointed. Stephanie had things ready on time and will go the extra mile. I appreciate that if something will cost more than she thinks a garment is "worth", she tells me! She gives old-fashioned, personal service and I highly recommend her.
Tia HoerigLocal Guide · 25 reviewsTotal number of Google reviews Tia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStephanie was incredibly helpful with a tricky situation. She was very fast, efficient and friendly. The location is very conveniently located. I would definitely recommend coming here and intend to be back soon myself for my various sewing needs. Thanks again!!
RitaHF22Local Guide · 46 reviewsTotal number of Google reviews RitaHF22 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePretty stuff here.
Todd KrausLocal Guide · 43 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDropped off 2 pair of pants to be hemmed. Was able to pick up when promised. Great service. Thank you.
Tiffany TillmanLocal Guide · 20 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrom one business owner to another Thank you!
Maff Mke Manager1 reviewTotal number of Google reviews Maff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuch a sweet lady!
Patricia Lock11 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI gave Stephanie some real challenges with my clothes. She totally rebuilt a pair of pants. I was thrilled!
Alex Errichiello6 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStopped in to get a dresses altered. Could tell from the beginning she didnt want to do it. Told me it would be $200 just for the straps to be shortened and a small hem.
Emily Davis2 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI went to have a broken zipper replaced on my winter coat. Not only did she put in a better double-sided zipper which the coat didn't have originally, she also sewed up the ripped pocket, so kind because I didn't mention that it was ripped.
Business details
- Address: 740 N Grand Ave, Waukesha, WI 53186
- Phone: (262) 547-6992
- Facebook: @alterations.unlimited.wauk
- Service area: Pewaukee, WI