iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%88+23Value 15%100+15.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#125 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★31 Google reviews · 8 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the shop for fast turnaround times, professional communication, and competitive pricing for windshield replacements and chip repairs. Staff are noted for accommodating schedules, handling insurance claims smoothly, and resolving post-installation issues promptly. However, two low-star reviews criticize the business for claiming an inability to perform rock chip repairs or refer customers to local providers for that specific service.
Google rating: 4.9 out of 5 from 31 reviews (97% five-star).
Reviews on this page: 31 Google reviews (29 with written comments, 2 with photos).
Owner responses: the business replied to 52% of reviews.
Most recent review: October 31, 2026.
Service: Auto Repair Shop serving Rifle, Colorado.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Altitude WindshieldsAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Altitude Windshields: 89/100 on this factor. Category median: 89.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Altitude Windshields: 88/100 on this factor. Category median: 86.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Altitude Windshields: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Altitude Windshields: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
4.9of 5
5 stars3097%
4 stars00%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 29 written reviews
98%praise
Praise4998%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price467%
Reasonable233%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1428%
Speed & response1224%
Would recommend918%
Quality & results714%
Communication510%
Honesty & trust24%
Price & value12%
What customers talk about
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eric and Sarah from Altitude Windshields were very professional, with excellent communication, fast turnaround, and even came to my workplace to adjus…”
“Had a very smooth and successful rear window replacement in a timely manner.”
“If one needs window repair or replacement I recommend utilizing their services.”
“Altitude Windshield did an excellent job replacing a broken window that is no longer in production.”
“…rah from Altitude Windshields were very professional, with excellent communication, fast turnaround, and even came to my workplace to adjust a windshi…”
“They were professional and I trust the work they did.”
“Nice employees, good communication, very competitive pricing, and great work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Altitude Windshields for 3 kinds of job. Pick one to see what they paid and said.
SSteveLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★
Experienced and professional service. Had a very smooth and successful rear window replacement in a timely manner. No hiccups a smooth sailing with our insurance company. If one needs window repair or replacement I recommend utilizing their services.
Reasonable priceAuto windshield repairAuto side window replacement
SSarah11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
These guys are fast and they worked with my insurance company. Highly recommend them!
Auto side window replacement
DDavidLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had a great experience with this company. My windshield needed replacement after a rock chip turned into a large spider crack. Eric and Sarah from Altitude Windshields were very professional, with excellent communication, fast turnaround, and even came to my workplace to adjust a windshield trim piece that rattled…
Reasonable priceAuto windshield repair
PPhilipLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Altitude Windshield did an excellent job replacing a broken window that is no longer in production. They did all the research and procured the window, and we were able to arrange for them to come out and do the work even though our schedes did not line up. 100% would recommend them and use them again.
SSean2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Great experience with Altitude! Nice employees, good communication, very competitive pricing, and great work. Highly recommend reaching out when shopping for a windshield.
SSteve11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Thanks to Eric and his crew my windshield is fixed allways done right and on time
Experienced and professional service. Had a very smooth and successful rear window replacement in a timely manner. No hiccups a smooth sailing with our insurance company. If one needs window repair or replacement I recommend utilizing their services.
Price assessment: Reasonable price
Services: Auto windshield repair, Auto side window replacement
S
Sarah Gamboa11 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I had a great experience with this company. My windshield needed replacement after a rock chip turned into a large spider crack. Eric and Sarah from Altitude Windshields were very professional, with excellent communication, fast turnaround, and even came to my workplace to adjust a windshield trim piece that rattled loose during the replacement process. I highly recommend this shop.
Price assessment: Reasonable price
Services: Auto windshield repair
Response from the owner · 4 months ago
Thank you so much for the review David. It was a great pleasure working with you and we appreciate it!
P
Philip BerryLocal Guide · 31 reviewsiTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Altitude Windshield did an excellent job replacing a broken window that is no longer in production. They did all the research and procured the window, and we were able to arrange for them to come out and do the work even though our schedes did not line up. 100% would recommend them and use them again.
S
Sean Strode2 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Great experience with Altitude! Nice employees, good communication, very competitive pricing, and great work. Highly recommend reaching out when shopping for a windshield.
S
Steve Ball11 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Altitude has fixed chips and replaced windshields on my vehicles . Highly recommend them professional best priced locally owed business! Love altitude windshields!!
Price assessment: Great price
Services: Auto windshield repair, Auto windshield replacement
K
Kevin Gomez6 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Quick and painless to schedule and then have our windshields replaced. Fast and friendly service with very few hoops to jump through and that makes it so much easier on the customer!
