Experts Reviews · Company report
Amanda Maddox Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%2+0.1Craft & service penalty98−0.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Amanda Maddox Salon

Knoxville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,340 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amanda Maddox Salon is better than 82% of beauty salons.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amanda Maddox Salon is better than 75% of beauty salons.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amanda Maddox Salon is better than 98% of beauty salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amanda Maddox Salon is better than 95% of beauty salons.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amanda Maddox Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amanda Maddox Salon is better than 2% of beauty salons.F
2

Reviews for your job

Customers hired Amanda Maddox Salon for 8 kinds of job.

Amanda Maddox Salon for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 18

All 38 Google reviews tagged “Balayage” · showing 20

Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

"I had an amazing experience with Jasmine ! I came in for color, ,lowlights and she took the time to listen to exactly what I wanted. The atmosphere was so welcoming, clean, and relaxing. My hair turned out exactly—if not better—than I envisioned. Highly recommend this salon to anyone looking for a true professional!"

Paid $160–180Hair glossingCurly hairBalayage
Ilona10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am in love with my new hair. Cierra was my hairstylist and she was amazing. She made sure to listen to what I wanted and made me feel comfortable. I got a base lift with caramel brown balayage and a haircut.

Paid $200+HaircutHairstylingHair coloring
Madison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Loved my experience with April Long! My hair turned out so good, and such a comfortable experience!

Paid $200+HaircutHair coloringBalayage
Allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Abby Hudson always does great!

Paid $140–160Balayage
Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with Samantha and her assistant Chloe. Samantha was thorough and went through pictures to determine what look I was going for and what I really wanted. The front desk was very nice too.

Paid $200+HaircutHairstylingBalayage
Cecelia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got a Balayage and cut from Heaven Gregg and it turned out amazing! It was my first time getting my hair done since moving to TN and my hair was pretty grown out but Heaven was able to do it just how I like it, I definitely recommend!

Paid $200+HaircutBalayage
Raegan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Makenna did such an amazing job on my color!!

Paid $180–200BlowdryHair highlightingBalayage
LourdesLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very impressed. I got there a few minutes early and was lucky Abby was able to see me right away. We discussed what I was looking for and the process. I was very happy with the results. Looking to go back again in 6 weeks. The staff was was friendly.

Paid $180–200HaircutHairstylingHair coloring
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Color and cut. Anna is the absolute best!! So friendly and personable! I am able to show her inspiration of what I think I want and she makes it come true.

Paid $180–200HaircutGloss or GlazeHair highlighting
AmyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Finding a new salon since moving to Knoxville could have been a scary experience and this was not the case! I felt right at home from the moment I walked in the door. Chloe A did not only deliver brilliant color, she listened to my concerns and gave me expert advice on my hair and products. Thank you!

Paid $200+HaircutHair highlightingHair coloring
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hannah K. Knows her color!

Paid $200+Balayage
Kennedy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kaylee was amazing! my hair got ruined by someone else and she fixed it perfectly!! she is so kind and welcoming. recommended!!!!

Paid $200+BlowoutsHaircutHair glossing
Ashlyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my 2nd time coming to Amanda Maddox Salon and I have fallen in love! I will definitely keep coming back! Chloe is fun, friendly and super knowledgeable. She makes my hair look beautiful and it turns out exactly how I envision. Highly recommend her and this salon for their top notch service!

HaircutBalayage
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am always pleased with the services I receive from Amanda Maddox Salon - from the consultation, to the color selection and application, to the shampoo bowl and beyond - everything is pleasant and highly professional.

Paid $200+BlowoutsHaircutHairstyling
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abby at Amanda Maddox Salon always does an AMAZING job on my hair. I love the atmosphere and the quality of service. Definitely recommend to anyone looking for a new salon.

HairstylingHair coloringHaircut
MichelleLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I loved the salon, process, and atmosphere. The dryers and shampoo station were more comfortable than anywhere else I've been. I was able to relax. I was with Ciara. She's very professional and made my hair look phenomenal. I would recommend to others. I also booked my next appointment while I was there.

Paid $180–200HairstylingHair coloringBlowdry
Tracy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hannah did a fantastic job. Did well with my hair coloring and I look forward to going back. She will listen to your wants and she is very kind. Great job on the cut and styling as well! I highly recommend Hannah for anything you want done 😎.

Paid $200+HairstylingHair coloringBlowouts
MicheleLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My 1st time visiting Amanda Maddox Salon, Amanda gave me a tour, and Samantha, with the help of her talented assistant (Makenna?), did an excellent job of restoring my hair from grown-out “old sea hag” dark & dirty gray to a bright, beautiful blonde, as well as giving the perfect cut. I’ve gotten so many…

Paid $200+HairstylingHair coloringBang trim
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hadn’t cut or colored my hair professionally in a very long time, Abbey did a cut and balayage, giving me a much needed refresh. Not only did she do a fantastic job, but she is the sweetest thing! She made me feel like a million bucks. Thank you Abbie for such an awesome job!

Paid $200+Hair coloringHaircutBalayage
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

April is the best!!!

Balayage

Show more balayage reviews (18 more) →

Price

$76-7% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut463$30–$79
Hairstyling301$30–$76
Hair coloring237$119–$214
Blowouts147$41–$76
Hair highlighting111$128–$246
Blowdry94—
Gloss or Glaze48—
Balayage38$151–$371

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