Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Amanda Maddox Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%2+0.1Craft & service penalty98−0.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Amanda Maddox Salon

Knoxville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,340 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amanda Maddox Salon is better than 82% of beauty salons.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amanda Maddox Salon is better than 75% of beauty salons.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amanda Maddox Salon is better than 98% of beauty salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amanda Maddox Salon is better than 95% of beauty salons.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amanda Maddox Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amanda Maddox Salon is better than 2% of beauty salons.F
2

Reviews for your job

Customers hired Amanda Maddox Salon for 8 kinds of job.

Amanda Maddox Salon for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.238
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 18

All 238 Google reviews tagged “Hair coloring” · showing 20

Gayle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I love the Amanda Maddox Salon. The stylists are friendly and very helpful

Paid $200+Gloss or GlazeHair coloring
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Heaven was phenomenal!! So kind and amazing at what she does. This is the best my hair has ever looked and I am SO happy with the results! Will be returning!

Paid $200+HaircutHair coloring
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I loved the slightly darker color i got this time. Stevie once again knocked it out of the park!

Paid $120–140Bang trimBlowdryHair coloring
rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Chloe provided a relaxing environment for a perfect color and cute. Great experience!

Paid $140–160HaircutHairstylingBlowdry
Sara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chloe was absolutely fantastic!!! I am beyond thrilled and will definitely be back!♡♡♡

Paid $180–200HaircutHair coloring
Erica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love this salon and I am always so pleased with my hair! Anna is the best Stylist and is always so attentive and very knowledgeable about everything! Couldn't recommend a better salon or stylist! Ask for Anna! 😊

Paid $100–120BlowdryBlowoutsHairstyling
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Today was my first time at the Amanda Maddox salon. Kendall was amazing and I’ve never been so happy with my color.

Paid $180–200HaircutHair highlightingHair coloring
Dafnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This salon did a fabulous job, and I cannot recommend my stylist, Stevie Fann, enough!!! She was absolutely wonderful from start to finish! Total was $341 before tip for my haircut, highlights, two extra bowls of color, and a glaze, but I am in love with the results and honestly feel like it was worth it!! Stevie…

Paid $200+HaircutCurly hairGloss or Glaze
Kristi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

April is Awesome!!

HaircutHairstylingHair coloring
TracyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic experience from start to finish. Was welcomed warmly; promptly checked in and in Samantha's chair on time. As a new client, Samantha took as much time as needed to get to know my likes and clearly communicated a plan to accomplish the look I wanted. Ellie was a great stylist assistant. Will definitely be a client for life!

Paid $200+HaircutGloss or GlazeHair highlighting
Candice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mckinlee is a fabulous stylist! Wonderful salon!! Highly recommend.

Paid $160–180HaircutHair coloring
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Madison did an amazing job with the cut, color, highlights and style! She will definitely be my hair stylist moving forward! She is fabulous!!!

Paid $200+HaircutHairstylingBlowdry
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sam did a fantastic job with color and style.

HaircutHair glossingHair highlighting
JusticeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve had so many salons mess my hair up because I’m mixed and they don’t know how to balance between my curls and the fineness of my hair. I was really nervous to come here because of so many bad experiences, but I did my research online and found a stylist that I felt confident would be able to get me where I want…

Paid $200+BlowoutsHairstylingHair highlighting
Jamie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Suzanne is the absolute best ever. Love her and the exceptional job she does on my hair. We tried something different yesterday and as usual Suzanne did an excellent job. Her assistant gave me an unbelievable blow out.

Paid $140–160Hair coloring
Ilona10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am in love with my new hair. Cierra was my hairstylist and she was amazing. She made sure to listen to what I wanted and made me feel comfortable. I got a base lift with caramel brown balayage and a haircut.

Paid $200+HaircutHairstylingHair coloring
Aiyana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Honestly Amazing they did such a great job at doing my hair I’m in love with it. I will be coming back!

Paid $200+HaircutHair coloring
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Elizabeth made a Great Job with My Hair color, she us nice and always offering Comfort.

Paid $200+Bang trimGloss or GlazeHair coloring
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As always, I am very pleased with my color, cut & style by Laura. She provides modern, professional and friendly services.

Paid $140–160BlowoutsHaircutHairstyling
Margaret10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

If you are looking for a great hair stylist, give April a try. You will love her!

Paid $180–200HaircutHair glossingHairstyling

Show more hair coloring reviews (218 more) →

Price

$76-7% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut463$30–$79
Hairstyling301$30–$76
Hair coloring237$119–$214
Blowouts147$41–$76
Hair highlighting111$128–$246
Blowdry94—
Gloss or Glaze48—
Balayage38$151–$371

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