Experts Reviews · Company report
Amanda Maddox Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%2+0.1Craft & service penalty98−0.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Amanda Maddox Salon

Knoxville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,340 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amanda Maddox Salon is better than 82% of beauty salons.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amanda Maddox Salon is better than 75% of beauty salons.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amanda Maddox Salon is better than 98% of beauty salons.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amanda Maddox Salon is better than 95% of beauty salons.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amanda Maddox Salon is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amanda Maddox Salon is better than 2% of beauty salons.F
2

Reviews for your job

Customers hired Amanda Maddox Salon for 8 kinds of job.

Amanda Maddox Salon for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.463
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 42

All 463 Google reviews tagged “Haircut” · showing 20

Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Jasmine is always super friendly & welcoming. Always makes effort for good conversation! I drive an hour and a half to get my perm from her & it’s always worth it!! The salon environment is phenomenal. Super clean, rather fancy, and the girls are always super kind & helpful. Been going here for nearly 4 years and…

PermsHaircutCurly hair
MichaelLocal Guide · 153 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Another perfect experience. Comfortable for men as well as women.

Paid $40–60HaircutHairstyling
moLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★

Very disappointed after sharing my feedback about a haircut I paid double for in one week. Response to email by management was very disappointing.

Haircut
Ivy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely amazing environment! Chloe was so friendly and answered any questions I had.

Paid $60–80BlowoutsHaircutHairstyling
madyson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I had such a great experience. My appointment was with Elle and she was so kind, and knew exactly what I wanted. I love my haircut and can’t wait to go back!

Paid $40–60Haircut
MaxineLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I had such a wonderful experience at my appointment today! I went in with hair that was midway down my back and was ready for a fresh new style. Since I’ve had long hair for the majority of my life, making such a big change was a little nerve-racking, but my stylist, Kaylee, was incredibly patient and made sure I…

Customer photo from Maxine's review
Paid $40–60BlowoutsHaircut
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I enjoy my visits to the salon. Everyone is so pleasant and welcoming and Jasmine makes me new again. Thanks to all of you for a good experience.

Paid $40–60Haircut
susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Highlights and style

Paid $100–120HaircutBlowdryHair highlighting
Landin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Recommended by a friend and will indeed come back!

Haircut
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

My first time at the salon and I couldn’t be happier! Aaliyah was friendly, knowledgeable, and delivered a beautiful end result. I only got a few inches taken off, but it felt like a weight was lifted off my shoulders. I finally feel like myself again and can’t wait to go back!

Paid $40–60Haircut
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Elizabeth done an awesome job with my hair cut.

Paid $40–60Haircut
Rocky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Elizabeth was fabulous! Professional, conscientious and gave me a great haircut!

Paid $20–40Haircut
Estelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

McKinlee was great! Super sweet and I’m thrilled with my cut

Bang trimHaircut
TylerLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amanda's place is top notch. I've been a customer for 11 years now and have always been treated well. They do all the little things right, and that's why I keep going back.

Haircut
sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Casey listened very carefully to my request and did an excellent job of applying the techniques to my hair.

Paid $200+HaircutBlowdryHair highlighting
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Heaven was phenomenal!! So kind and amazing at what she does. This is the best my hair has ever looked and I am SO happy with the results! Will be returning!

Paid $200+HaircutHair coloring
Audrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had my hair cut with Lexi Davis and she was super sweet! I really appreciated how much she talked me through the whole hair cut, and I love the way it turned out!

Paid $40–60Bang trimHaircut
rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Chloe provided a relaxing environment for a perfect color and cute. Great experience!

Paid $140–160HaircutHairstylingBlowdry
Sara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chloe was absolutely fantastic!!! I am beyond thrilled and will definitely be back!♡♡♡

Paid $180–200HaircutHair coloring
Meg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This was my first time here and I will definitely be back! Madison was a literal angel and did such an amazing job.

Paid $40–60Haircut

Show more haircut reviews (443 more) →

Price

$76-7% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut463$30–$79
Hairstyling301$30–$76
Hair coloring237$119–$214
Blowouts147$41–$76
Hair highlighting111$128–$246
Blowdry94—
Gloss or Glaze48—
Balayage38$151–$371

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