Experts Reviews · Company report
American Air, Plumbing & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty81−1.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

American Air, Plumbing & Electric

Rockledge, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 1,168 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Air, Plumbing & Electric is better than 86% of septic tank services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Air, Plumbing & Electric is better than 79% of septic tank services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Air, Plumbing & Electric is better than 81% of septic tank services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Air, Plumbing & Electric is better than 97% of septic tank services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Air, Plumbing & Electric is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Air, Plumbing & Electric is better than 82% of septic tank services.A
82

Reviews for your job

Customers hired American Air, Plumbing & Electric for 8 kinds of job.

American Air, Plumbing & Electric for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.202
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 202 Google reviews tagged “HVAC system maintenance” · showing 20

Suni8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional. Thoroughly checked unit inside and out.

Paid $1–200Reasonable priceHVAC system maintenance
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Edwin, our HVAC technician today was very courteous. He efficiently took care of the seasonal HVAC maintenance and made several recommendations to help our system function better. I definitely recommend American Air, Plumbing, and Electric.

HVAC system maintenance
Steg14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mark was great. On time and did a great job. Right to the issue and then went above and beyond.

Great priceHVAC system repairHVAC system maintenance
Charlene13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

The technician was very polite and nice and cleaned out what needed to be cleaned out. Did some kind of repair that was under warranty. He was very nice. Did a good job very satisfied.

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
LeonardLocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great Service and Mike was very professional

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
Maureen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon was professional and informative

Paid $1–200Great priceHVAC system maintenance
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jayden is a friendly and knowledgeable technician. He explained in detail any issues that we had and what his recommendations were He explained clearly as to how the actual AC system components work and informed us about steps we can take to keep our system running for years to come. He was very polite and…

HVAC system maintenance
Charles14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jon the Tech came by on time. Very personable and especially professional. Awesome job

Paid $1–200Great priceHVAC system maintenanceA/C system repair
Boyd11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

American Air’s HVAC Technician arrived ahead of schedule, knew exactly what the problem was with our unit, explained the problem to me and immediately set out to fix it. The problem was corrected quickly at a minimal cost.

Paid $100–200Reasonable priceHVAC system maintenance
Holly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jayden was very professional and knowledgable

Paid $200–400Great priceHVAC system maintenance
CindyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Seemed very honest and knowledgeable!!

Paid $1–200HVAC system maintenance
Angeline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mark is a very professional technician. He was thorough and took time to explain the system. He offered excellent advice to benefit our a/c unit. Great job!

Great priceHVAC system maintenance
Elaine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jayden did a terrific job. Cleaned our AC unit and made sure it was running properly.

Paid $1–200Reasonable priceHVAC system maintenance
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great pm service, pleasant and communicative.

Paid $1–200Reasonable priceHVAC system maintenance
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

I’ve been having problems with my Goodman AC unit. American has been out here several times repairing my unit. If you ever need Repairs on your American heating and air-conditioning unit, ask for Anthony. Although the other service Mechanics are good at what they do, Anthony goes the step above. He shows confidence…

HVAC system repairHVAC system maintenance
jayne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you Nicolas for your maintenence job today. Love American Air.

HVAC system maintenance+ Responsiveness
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service was prompt, tech was polite and through, can’t ask for more

HVAC system repairHVAC system maintenanceA/C system maintenance
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We've been using American air for over 20 years and they are the best. Their team of installers and technicians is always professional and courteous.

Paid $1–200Reasonable priceHVAC system maintenance
RobertLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

American Air has some very good employees and equipment, but Dylon is not one of them. He did less than 50% of what his report read. He is not a hardworking fully involved employee. He is one you better watch every move.

HVAC system maintenance
Rodney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service from Brandon!

Great priceHVAC system maintenance

Show more HVAC system maintenance reviews (182 more) →

Price

$264-38% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance194$50–$295
HVAC system repair169$104–$393
A/C system maintenance88$73–$176
A/C system repair73$57–$631
Installation43—
Install AC32—
A/C preventive maintenance28—
Repair HVAC23—

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