Experts Reviews · Company report
American Air, Plumbing & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%97+13.7Replies to reviews 7%82+5.8Craft & service penalty81−1.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

American Air, Plumbing & Electric

Rockledge, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 1,168 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Air, Plumbing & Electric is better than 86% of septic tank services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Air, Plumbing & Electric is better than 79% of septic tank services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Air, Plumbing & Electric is better than 81% of septic tank services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Air, Plumbing & Electric is better than 97% of septic tank services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Air, Plumbing & Electric is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Air, Plumbing & Electric is better than 82% of septic tank services.A
82

Reviews for your job

Customers hired American Air, Plumbing & Electric for 8 kinds of job.

American Air, Plumbing & Electric for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.170
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$393
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 170 Google reviews tagged “HVAC system repair” · showing 20

Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Your Tech, Brandon was great. He was personable and very knowledgeable. Great guy. If all your employees are like Brandon, your company is in great hands.thank you Brandon

Great priceHVAC system repair
Steg14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mark was great. On time and did a great job. Right to the issue and then went above and beyond.

Great priceHVAC system repairHVAC system maintenance
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bill quickly diagnosed the problem and had our AC up and running within an hour.

Paid $400–600Reasonable priceHVAC system repair
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came home at 5 pm today to a hot house. Called American Air & Heat and a service person was at our door within the hour. Anthony was nice, knowledgeable, and gave us options to repair the ac. The ac was fixed shortly thereafter and I’m enjoying the cool air! Thank you, Anthony!

Paid $200–400Reasonable priceHVAC system repair
LeonardLocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great Service and Mike was very professional

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Omg I had the most awesome experience with this company my AC went out when we had that bad storm and I thought my goose was cooked until I met ANTHONY SUCHOCKI he imedietly put my mind at ease he fix my AC checked everything and went step by step with me reassuring me that everything was alright I loved having him…

Paid $1–200Great priceHVAC system repair
P0rkLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Anthony Suchoki gets an A+! Give him a big, FAT Raise!

Paid $200–400Reasonable priceHVAC system repair
d5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very professional & knowledgable

Paid $2,000+Reasonable priceHVAC system repairA/C preventive maintenance
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jon was knowledgeable, polite, and did an awesome job.

Paid $1–200Great priceHVAC system repair
Ted5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service technician with timely response

HVAC system repair
SHAWN7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jon came out on the service call, tested the unit, diagnosed the contactor as the problem.... Fixed!!!

Paid $1–200Great priceHVAC system repair
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

No charge for today’s service, under Pledge Agreement. Renewed Pledge Agreement 11/18/2025 to 11/17/2026.

Great priceHVAC system repairA/C system repair
LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very responsive and capable.

Paid $200–400Not sureHVAC system repair
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

I’ve been having problems with my Goodman AC unit. American has been out here several times repairing my unit. If you ever need Repairs on your American heating and air-conditioning unit, ask for Anthony. Although the other service Mechanics are good at what they do, Anthony goes the step above. He shows confidence…

HVAC system repairHVAC system maintenance
DanaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dylan was an excellent tech. Great information and got me fixed up! Highly recommend.

Paid $200–400Great priceHVAC system repair
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service was prompt, tech was polite and through, can’t ask for more

HVAC system repairHVAC system maintenanceA/C system maintenance
Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mr Wallace was highly knowledgeable and very quickly resolved the problem with my AC. Then he performed a series of tests to ensure that all of its systems were functioning properly. I would confidently recommend him to my friends and neighbors.

Paid $1–100Reasonable priceHVAC system repair
TomLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dylon very quick response, on time, repair was quick and Dylon was very courteous and informative. I highly recommend them and Dylon.

Paid $200–400Reasonable priceHVAC system repair
julieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It was late in a Saturday afternoon when my AC went down and Eric came to the rescue! He quickly diagnosed the issue and fixed it. The whole thing cost only $288! Thanks Eric!!

Paid $200–400Great priceHVAC system repair
TraceyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mr. Bill Williams is a great technician. He had our air conditioner working again in the August heat 🥵 I recommend anyone who’s looking for air conditioner work to American Heat and Plumbing. Mr. Brandon Krouse came out to my house to repair my AC system. Very nice young man and knowledgeable about how the H-VAC…

Reasonable priceHVAC system repairHVAC system maintenance

Show more HVAC system repair reviews (150 more) →

Price

$264-38% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance194$50–$295
HVAC system repair169$104–$393
A/C system maintenance88$73–$176
A/C system repair73$57–$631
Installation43—
Install AC32—
A/C preventive maintenance28—
Repair HVAC23—

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