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American Sprinkler Repair

Lawn sprinkler system contractor · Denton, TX · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%90+12.7Replies to reviews 7%63+4.5Craft & service penalty88−1.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 46 sprinkler system installationPosition by Experts Score among all companies we track in this category. · better than 62%
4.9 ★★★★★ 699 Google reviews · 5 photos
93%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
55%reviews answered by the owner
Oct 2026latest review

American Sprinkler Repair at a glance

Customers frequently praise the punctuality, detailed diagnostics, and clear communication provided during sprinkler repairs, leak fixes, and seasonal maintenance. Positive reviews highlight efficient service, reasonable pricing, and professional conduct from technicians. However, some low-star feedback cites issues with scheduling flexibility, unreturned calls, and unexpected charges or unauthorized changes to the system.

  • Google rating: 4.9 out of 5 from 699 reviews (93% five-star).
  • Reviews on this page: 699 Google reviews (555 with written comments, 2 with photos).
  • Owner responses: the business replied to 55% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Sprinkler System Installation serving Denton, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other sprinkler system installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction90Reliability89Craft & service88Value90Momentum100Replies to reviews63Satisfaction: 90 (median 88)Reliability: 89 (median 85)Craft & service: 88 (median 93)Value: 90 (median 100)Momentum: 100 (median 100)Replies to reviews: 63 (median 78)
American Sprinkler RepairSprinkler System Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Sprinkler Repair: 90/100 on this factor. Category median: 88.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Sprinkler Repair: 89/100 on this factor. Category median: 85.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Sprinkler Repair: 88/100 on this factor. Category median: 93.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Sprinkler Repair: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Sprinkler Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Sprinkler Repair: 63/100 on this factor. Category median: 78.B
63

Bar = this company · dark tick = category median.

Star ratings

699 Google reviews we collected

  • 5 stars65193%
  • 4 stars294%
  • 3 stars30%
  • 2 stars10%
  • 1 star152%

Praise vs complaints

Phrases our text analysis found in 555 written reviews

  • Praise1,08598%
  • Complaints222%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1517%
  • Reasonable6676%
  • Overpriced33%
  • Not sure33%

Topic share

How often each topic comes up in the written reviews

  • Speed & response29026%
  • Staff & attitude25523%
  • Quality & results20519%
  • Price & value11510%
  • Would recommend11010%
  • Communication928%
  • Honesty & trust404%

What customers talk about

We read 555 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Eric was on-time and quickly serviced my sprinkler system.”
  • “He did a great job and was very professional and courteous.”
    “The technician today was not very friendly, he seemed rushed and only willing to go through the bare minimum.”
  • “Great experience - scheduling and communication was easy with email and text.”
    “it was one of the worst experience.”
  • “I fully trust this company and would highly recommend this company to anybody who wants reasonably priced, quick, professional, and high-quality service.”
    “The service is very expensive.”
  • “I would recommend American Sprinkler and Keith to anyone that needs a great sprinkler install and repair company”
    “Would not recommend as (5) unsuccessful, voicemail attempts were initiated to connect with this company, while never receiving any formal response.”
  • “As always they are on time, easy to work with, and clear on their charges.”
  • “He is honest, and quick to troubleshoot and fix the problem.”

People customers mention

  • Keith 39 reviews
  • Winders 18 reviews
  • Cindy 14 reviews
  • Martinez 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired American Sprinkler Repair for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Casey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

On time, and great service. Fixed all my broken sprinkler heads in record time. Very knowledgeable, excellent to work with!

Reasonable priceIrrigation system repair & maintenance
DebLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent professional service! Eric was on-time and quickly serviced my sprinkler system. I highly recommend American Sprinkler Repair.

Reasonable priceIrrigation system repair & maintenance
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric did a great evaluation and diagnosis of the issues that I was having with my water sprinkler system. Polite and quick. Price is great too.

David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric was great. Fixed all my issues in an efficient manner. I'm a long time customer of American Sprinkler Repair and would not use anyone else. Cindy the owner is super responive, too.

Reasonable priceIrrigation system repair & maintenance
JoanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

My husband called to have someone come out and evaluate our system. The person who answered the phone was short and not easy to work with. We are going to continue to look for someone that wants business

Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience - scheduling and communication was easy with email and text. Eric was our technician, he called ahead to let us know he was on the way. He went through and checked our whole system and got everything taken care of for us!

Reasonable priceIrrigation system repair & maintenance

Photos

Customer reviews

4.9 ★★★★★ 699 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Robert Jones4 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They consistently do a great job.

  • Services: Irrigation system repair & maintenance
Response from the owner · 3 months ago

Thank you so much for the continued support of our business, we really appreciate it. Cindy Lowe

Casey Grobman3 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, and great service. Fixed all my broken sprinkler heads in record time. Very knowledgeable, excellent to work with!

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Response from the owner · 2 weeks ago

Thank you Casey for the great review. I am glad we were able to take care of your issue. Cindy Lowe

Bruce MunroLocal Guide · 20 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job fixing a leak. No problem since.

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Response from the owner · 6 years ago

Thank you Bruce, we appreciate the review. Cindy

Dan PattersonLocal Guide · 56 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick work, good price, knowledgeable

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Deb BeanLocal Guide · 85 reviewsTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent professional service! Eric was on-time and quickly serviced my sprinkler system. I highly recommend American Sprinkler Repair.

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Response from the owner · 2 weeks ago

Deb; Thank you for the awesome review. I am glad that Eric was able to take care of your irrigation issues. Cindy

Ty Mallard9 reviewsTotal number of Google reviews Ty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric was great! Fast and very detailed.

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Lisa Barton6 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric did a great evaluation and diagnosis of the issues that I was having with my water sprinkler system. Polite and quick. Price is great too.

Barbara Oliver Hartman8 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Keith is always great and does a wonderful job!!! Thanks!!!

  • Price assessment: Reasonable price
David Hicks13 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric was great. Fixed all my issues in an efficient manner. I'm a long time customer of American Sprinkler Repair and would not use anyone else. Cindy the owner is super responive, too.

  • Price assessment: Reasonable price
  • Services: Irrigation system repair & maintenance
Response from the owner · 2 weeks ago

Thank you David for the great review. We appreciate your continued support. Cindy

Laura Fletcher6 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quickly identified the problem and corrected it.

American Sprinkler Repair on Google Maps →

Business details