Pest control service · Walnut Creek, CA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 86 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★63 Google reviews · 23 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$151typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Amerimax Pest Management five stars based on sixty-three reviews, noting that the owner replies to all feedback. Customers frequently praise the company's punctuality, professional communication, and thorough handling of rodent and insect issues. Technicians are described as knowledgeable, patient, and helpful during inspections and ongoing maintenance. One review highlights competitive pricing and effective long-term pest prevention, while no recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 63 reviews (98% five-star).
Reviews on this page: 63 Google reviews (47 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 17, 2026.
Service: Pest Control Service serving Walnut Creek, California.
Data from Google, last updated October 26, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Amerimax Pest ManagementPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amerimax Pest Management: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amerimax Pest Management: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amerimax Pest Management: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amerimax Pest Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
5.0of 5
5 stars6298%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
99%praise
Praise8499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1139%
Reasonable1554%
Overpriced00%
Not sure27%
$151+30% vs typical pest control services
Middle half of what 12 customers paid ($141–$189) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2732%
Quality & results2125%
Would recommend1416%
Speed & response1315%
Communication56%
Honesty & trust45%
Price & value11%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Keshawn, Joe, and Tarron are very polite and professional.”
“The tech was very professional, very friendly, very thorough in his explanation.”
“Highly recommend them to anyone looking for a reliable and professional pest control company!”
“I find they are consistently prompt, despite the fact that I live somewhat out of the way.”
“Tarron did the inspection and identified the issues, took the time to explain what he was seeing, and gave us helpful recommendations.”
“Their team is very professional, responsive, knowledgeable, and genuinely supportive throughout the entire process.”
“Great price and beats the other competitors!”
People customers mention
Joe5 reviews
Tarron5 reviews
Rico5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Amerimax Pest Management for 8 kinds of job. Pick one to see what they paid and said.
PhyllisLocal Guide · 111 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Keshawn, Joe, and Tarron are very polite and professional. I, am totally satisfied with my service.
Paid $100–120Great priceHome inspectionHornet & wasp exterminationRodent extermination
Richard3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Joe did a great job. Very informative and knew what he was doing. His feedback was very helpful.
Paid $140–160Reasonable priceRodent extermination
Delia9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
It was very easy to set up a home inspection and appointment with service. My technician was helpful and responsive.
Paid $180–200Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
sophia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mike has been taking great care of my property. He is very patient and takes the time to answer all of my questions. He is also very respectful and professional. I truly appreciate Mike and the company for their excellent service. Thank you for taking such great care of my property!
P6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
For the First time we feel relieved knowing the Mice and Rats will be gone! For years weve been battling the rodents and they always come back.
This company Is Wonderful! Great price and beats the other competitors!
They do full inspection and maintenance and even repair so the Rodents wont come back!
Great Company!
Anne1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Mike with Amerimax does a great job! He is.knowledgeable , courteous, always checks in to ensure any questions are answered and gives me good insight and feedback.
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Phyllis Jackson (PJ)Local Guide · 111 reviewsiTotal number of Google reviews Phyllis has written across all businesses on Google Maps, not just this one.
Keshawn, Joe, and Tarron are very polite and professional. I, am totally satisfied with my service.
Price assessment: Great price
Price: $100–120
Services: Home inspection, Hornet & wasp extermination, Rodent extermination, Spider extermination, General pest inspection, Bug & insect extermination, Bed bug extermination, Ant extermination
Pest type: Ants, Rodents, Spiders, Mosquitoes
Response from the owner · a month ago
Thank you, Phyllis, for your wonderful review. We appreciate you choosing us and look forward to serving you again.
Erika Brown4 reviewsiTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
I found this company on Facebook. I called, they came right out. The tech was very professional, very friendly, very thorough in his explanation. And that It's so appreciated
Response from the owner · 2 weeks ago
Thank you so much for the wonderful review! We’re so glad you found us and had a great experience with our technician. We truly appreciate your kind words and your business!
Richard Hale3 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
We have been using Amerimax for over half a year and have been very happy with the service. I find they are consistently prompt, despite the fact that I live somewhat out of the way. The technicians are consistently helpful and have done a good job helping us with pest control.
Price assessment: Reasonable price
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination, General pest inspection, Bug & insect extermination
Pest type: Ants, Rodents, Spiders, Other
Response from the owner · 3 weeks ago
Thank you for the great review! We truly appreciate your continued trust in Amerimax and are happy to hear you’ve been pleased with our service and technicians. We look forward to continuing to take care of your pest control needs!
Kathy Wall15 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Amerimax has been serving my home for almost a year. They have done a great job ar controlling my mouse and ant problems. Their staff are always efficient, polite and friendly.
Pest type: Ants, Rodents
Response from the owner · a month ago
Thanks, Kathy, for sticking with Amerimax Pest Management this past year. I’m glad we’ve been able to get your mouse and ant issues under control, and I really appreciate you noticing how efficient and friendly our team is.
Cherry Yang1 reviewiTotal number of Google reviews Cherry has written across all businesses on Google Maps, not just this one.
We have had an excellent experience with Amerimax Pest Management! Their team is very professional, responsive, knowledgeable, and genuinely supportive throughout the entire process.
A special shoutout to Rico and Tarron — they are both amazing to work with! They are always patient, helpful, and willing to go the extra mile to address our concerns and make sure everything is properly taken care of.
We truly appreciate the level of service and support Amerimax provides. Highly recommend them to anyone looking for a reliable and professional pest control company!
Price assessment: Great price
Services: Home inspection, Rodent extermination, General pest inspection
Pest type: Rodents
Response from the owner · a month ago
Thank you so much for the wonderful review! We truly appreciate you taking the time to share your experience with us. We’re so happy to hear that our team has provided you with great service and support throughout the process. Thank you for choosing Amerimax Pest Management - we truly appreciate your trust and support!
Rebecca Ghielmetti1 reviewiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Really great and thorough pest/bug service. They are a friendly company with impeccable customer service. I am a very happy customer!
Response from the owner · a month ago
Thank you so much for the wonderful review! We truly appreciate your kind words and are so happy to hear that you had a great experience with our team. We’re grateful to have you as a customer and look forward to helping you again in the future!
Bhaani SinghLocal Guide · 15 reviewsiTotal number of Google reviews Bhaani has written across all businesses on Google Maps, not just this one.
I had a really positive experience with Rico and Tarron. Rico was very helpful over the phone and quickly got us scheduled for an inspection. Tarron did the inspection and identified the issues, took the time to explain what he was seeing, and gave us helpful recommendations. He was very patient with all of our questions and we never felt pressured or pushed into anything. I really appreciated both of their help and would definitely recommend them to others looking for a knowledgeable pest control company.
Services: Home inspection
Response from the owner · a month ago
Thank you so much for the kind review, Bhaani. It means a lot that you felt comfortable and not pressured, and we appreciate your recommendation. We look forward to assisting you or anyone you refer in the future.
sophia choi2 reviewsiTotal number of Google reviews sophia has written across all businesses on Google Maps, not just this one.
Mike has been taking great care of my property. He is very patient and takes the time to answer all of my questions. He is also very respectful and professional. I truly appreciate Mike and the company for their excellent service. Thank you for taking such great care of my property!
Sophia, thank you for your kind review and for taking the time to share your experience. Your appreciation means a lot to our team. We look forward to continuing to provide excellent service.
