Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Amistee Air Duct Cleaning and Insulation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Amistee Air Duct Cleaning and Insulation

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 5,618 Google reviews

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Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amistee Air Duct Cleaning and Insulation is better than 92% of air duct cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amistee Air Duct Cleaning and Insulation is better than 91% of air duct cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amistee Air Duct Cleaning and Insulation is better than 95% of air duct cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amistee Air Duct Cleaning and Insulation is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amistee Air Duct Cleaning and Insulation is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amistee Air Duct Cleaning and Insulation is better than 77% of air duct cleaning services.B
77

Reviews for your job

Customers hired Amistee Air Duct Cleaning and Insulation for 8 kinds of job.

Amistee Air Duct Cleaning and Insulation for ductless heating & a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Ductless heating & A/C services”

Abe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent services

Paid $600–700Reasonable priceHVAC system maintenanceDuctless heating & A/C servicesHVAC duct & vent cleaning
Josh10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and excellent explanations of the work completed. Would recommend and use again. Tyler the technician was great, informative and professional.

HVAC system maintenanceDuctless heating & A/C servicesHeating system maintenance
Lindsay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kevin was super nice and knowledgeable. He did a great job and him and the team gave a great explanation about what they were going to do and were efficient and clean. Highly recommend 👍

Paid $400–500Reasonable priceDuctless heating & A/C services
s7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Amistee crew has taken care of 2 of our houses. The level of customer services is unmatched! They diagnosed problems with air leakage and quickly came up with a solution to fix and improve our duct flow, ultimately saving us money by reducing our high energy bills. I highly recommend them to everyone and they never disappoint!

Great priceHVAC system maintenanceHVAC duct & vent repairDuctless heating & A/C services
Arnold1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amistee Air Duct Cleaning Service our home on April 9,2023 Barry Stead was our Cleaning Specialist. I must admit that we had a lot of mixed reservations about air duct cleaning in general due to the many different opinions that are in this space. Then we met Barry Stead, our cleaning specialist, and his assistant.…

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Professionalism
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. Very satisfied.

Ductless heating & A/C servicesHeating system maintenance
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

No one else I trust!

HVAC duct & vent cleaningDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Sandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The technician did not call a head to let us know he was coming. He was professional and did a good job. Beware of up-selling unnecessary work.

Ductless heating & A/C services+ Professionalism
JoshuaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the initial quote process online and in home, the entire team was on time, responsive and courteous. They did a great job cleaning and Aero sealing the air ducts and I also opted for the dryer vent cleaning and sanitizing of the air ducts. The second team kind of left in a hurry, loosely reinstalling the air…

HVAC duct & vent cleaningDuctless heating & A/C servicesService not listed+ Responsiveness+ Punctuality+ Quality
lisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceDuctless heating & A/C servicesHVAC duct & vent cleaning
Chaise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Punctuality+ Quality+ Professionalism
BLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Quality
FabrizioLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Quality+ Professionalism
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C services+ Professionalism
Monica4 years ago★★★★

Rating only, no written review.

HVAC duct & vent cleaningDuctless heating & A/C services+ Professionalism

Price

$611+42% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning1974$478–$742
HVAC system maintenance293$54–$581
HVAC duct & vent repair138$276–$771
A/C system maintenance30$26–$251
HVAC duct & vent installation30—
Heating system maintenance23$37–$219
Ductless heating & A/C services15$57–$1.1k
Heating system repair4$124–$809

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