Experts Reviews · Company report
Amistee Air Duct Cleaning and Insulation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty95−0.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Amistee Air Duct Cleaning and Insulation

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 5,618 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amistee Air Duct Cleaning and Insulation is better than 92% of air duct cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amistee Air Duct Cleaning and Insulation is better than 92% of air duct cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amistee Air Duct Cleaning and Insulation is better than 95% of air duct cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amistee Air Duct Cleaning and Insulation is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amistee Air Duct Cleaning and Insulation is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amistee Air Duct Cleaning and Insulation is better than 77% of air duct cleaning services.B
77

Reviews for your job

Customers hired Amistee Air Duct Cleaning and Insulation for 8 kinds of job.

Amistee Air Duct Cleaning and Insulation for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$219
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13

All 23 Google reviews tagged “Heating system maintenance”

Josh10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and excellent explanations of the work completed. Would recommend and use again. Tyler the technician was great, informative and professional.

HVAC system maintenanceDuctless heating & A/C servicesHeating system maintenance
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cory P. from Dunn Heating came to do a check-up. He is very polite and professional. He asked me if I had any concerns. Explained what he was doing each step. He spoke in normal terms, not being scientific.

Heating system maintenance
LeslieLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired Amistee to clean our ducts and furnace. They were prompt, respectful of our home, and did a great job. Adrian also communicated with the HVAC company we have hired to expedite new HVAC equipment decisions. I appreciate Amistee's attitude as a company to go above and beyond. This is the second time I have…

Heating system maintenance
JustinLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got service from this company. They were professional, and good communication. I’ll use them again. I do appreciate their work!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. Very satisfied.

Ductless heating & A/C servicesHeating system maintenance
JohnnieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional. Arrived on time. Cleaned up afterwards. Thorough in their work and explanations

HVAC duct & vent cleaningHeating system maintenance
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
branden5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were prompt, fast, courteous and careful. I was expecting a complete mess from getting the ducts cleaned, but if I weren’t there, I wouldn’t even know that they had been there. I will definitely be using their services again and referring them to my friends and relations.

HVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

No one else I trust!

HVAC duct & vent cleaningDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Frankie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These people are the real deal. They know what they are talking about and doing

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve G. was top notch. He showed up earlier than expected, did exactly what he said he was going to do and was clean in his prep and clean up. I would HIGHLY recommend this company to have your duct work cleaned!!

HVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Martha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The cleaning ducts was snapshot before and after ☺️🛑

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Punctuality+ Quality+ Professionalism
DebLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The crew did a professional job. They covered the floors where their hoses came into the house and down the stairs. They were understanding about the 3 house cats. They thoroughly cleaned the inside of the furnace and changed the filter for us. They confirmed the time of their arrival and were here on time.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Punctuality+ Quality+ Professionalism
SteveLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Amistee's entire process was easy, well thought out and executed perfectly. Customer service-appointment, reminders, followups-awesome. On sight techs- On time, answered questions, gave advice, patient, hard working, good equipment and knowledgeable. Gresat experience!

HVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Bradyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Punctuality+ Professionalism
Ross10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Professionalism
Al8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenance+ Professionalism
Alfred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Kenedy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC duct & vent repair+ Responsiveness+ Quality+ Professionalism
Jerald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Professionalism
Cassidy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningHeating system maintenanceHVAC duct & vent repair+ Professionalism

Price

$611+42% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

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