Interior designer · Chicago, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Craft & service penalty96−0.4Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 103 interior designersiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★34 Google reviews · 24 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Amy Kartheiser Design five stars based on thirty-four reviews, with the owner responding to all feedback. Clients describe the firm as professional, organized, and responsive, noting clear communication and punctuality throughout the design process. Services include comprehensive interior design, furnishing, and renovation management, with a focus on creating unique spaces that reflect individual client styles while maintaining attention to detail and budget considerations.
Google rating: 5.0 out of 5 from 34 reviews (100% five-star).
Reviews on this page: 34 Google reviews (31 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: craft & service.
Amy Kartheiser DesignInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amy Kartheiser Design: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amy Kartheiser Design: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amy Kartheiser Design: 96/100 on this factor. Category median: 96.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
–
Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
5.0of 5
5 stars34100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
100%praise
Praise42100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1229%
Quality & results1024%
Would recommend614%
Speed & response512%
Communication512%
Honesty & trust37%
Price & value12%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their professionalism and organization are consistently top-notch.”
“…Design for a day, and I cannot express how impressed I am with their exceptional service and creativity.…”
“We highly recommend Amy and her firm for their exceptional talent and dedication to excellence.”
“Both our firms prioritize clear, consistent client communications, design creativity and delivering client projects on time and on budget.”
“Amy and her staff are great: Easy to work with on projects, have an opinion but aren’t too pushy.”
“We worked with Amy (and her wonderful teammates Sarah and Meggie) on our house project this year and can honestly say that they are marvelous.”
“Amy and Sarah were particularly good at setting expectations and helping us through the process including pricing, timing, etc.”
People customers mention
Sarah3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Amy Kartheiser Design for 8 kinds of job. Pick one to see what they paid and said.
Phil7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Chicago Specialty Gardens has enjoyed our collaborations with Amy and her team at Amy Kartheiser Design. Both our firms prioritize clear, consistent client communications, design creativity and delivering client projects on time and on budget.
Alley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Always such a pleasure working with Amy Kartheiser Design! Superb aesthetic sensibility and down-to-earth approach that makes the design process an elevated collaboration.
Kristin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Working with Amy and her entire team has been an absolute pleasure. Over the past 10+ years, DiVinci Painters has partnered on numerous projects, and each experience has been outstanding! Their professionalism and organization are consistently top-notch.
Every collaboration with Amy begins with detailed…
Betsie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We have used Amy Kartheiser Design for our master bedroom, master bathroom, kitchen, foyer and family room. Amy and her staff are great: Easy to work with on projects, have an opinion but aren’t too pushy. All of their selections are interesting but also timeless. Highly recommend!
Kirsten7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We had the pleasure of working with Amy Kartheiser for a “Design in a Day” and it was extremely helpful in the design process. I had ideas of paint, woodwork, wallpaper all ready to go for our first floor and she was able to fine tune my ideas, while providing expert assurance that my design concept would flow. She…
WernerLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I have the pleasure of photographing most of Amy’s locations.
What impresses me the most when we photograph one of Amy’s projects, are the clean lines and use of color. Nothing is ever over the top, just tastefully done. Aesthetically pleasing to photograph. Amy and her team are great to work with, always a fun day.
We worked with Amy (and her wonderful teammates Sarah and Meggie) on our house project this year and can honestly say that they are marvelous.
The thing that drew us to AKD was that when we looked at their portfolio, all of their projects were different and reflective of the client's style rather than their own. That impression was completely correct as they were able to take our style (which is eclectic) and provide us with designs and samples that suited us, rather than imposing their own stylistic vision.
In addition to being excellent designers, they also worked with us on our insanely short timeline (redoing our house before I had a baby in under 6 months) and coordinated everything on our behalf -from our (amazing) contractor Tom, to getting samples, to picking out furniture, to organizing our move, to coordinating with deliveries - they truly did it all. I can honestly say that there is no way we could have done what we did without this team!
I can't imagine moving from our amazing home, but if we ever did (or if we knew someone who was looking for designers...) we wouldn't work with anyone else.
Response from the owner · a year ago
Jane - what a privilege it has been for my whole team to get to work with you on the design of your new home! Your amazing style and use of color and pattern allowed us to stretch ourselves and to continually think outside the box. Thank you for the incredible opportunity to design the happiest home we have ever stepped foot in. xo. Amy
Phil Cleland7 reviewsiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Chicago Specialty Gardens has enjoyed our collaborations with Amy and her team at Amy Kartheiser Design. Both our firms prioritize clear, consistent client communications, design creativity and delivering client projects on time and on budget.
Response from the owner · 2 years ago
Wow! Thank you so much for this wonderful review! Your team, creativity and implementation of your urban gardens is superb. We love collaborating with you to complete our clients vision on their homes. xo Amy
Alley Gallery3 reviewsiTotal number of Google reviews Alley has written across all businesses on Google Maps, not just this one.
Always such a pleasure working with Amy Kartheiser Design! Superb aesthetic sensibility and down-to-earth approach that makes the design process an elevated collaboration.
Response from the owner · 2 years ago
Thank you! We are so lucky to work with Alley Gallery for all of our clients framing needs. Thank you for being such a wonderful partner. xo Amy
Kristin Dean1 reviewiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Working with Amy and her entire team has been an absolute pleasure. Over the past 10+ years, DiVinci Painters has partnered on numerous projects, and each experience has been outstanding! Their professionalism and organization are consistently top-notch.
Every collaboration with Amy begins with detailed documentation, clarity, and rigorous preparation that makes it easy to bring the client's vision to life and deliver great results.
The creativity they bring to every project is also impressive. In every home in which we collaborate, the team creates beautiful and unique spaces that clients love. We highly recommend Amy and her firm for their exceptional talent and dedication to excellence.
Response from the owner · 2 years ago
I LOVE reviews like this Kristin :) Thank you so much! We are so so lucky to have the priviledge of partnering with DiVinci Painters on all of our projects. Both our clients and us benefit so much from your expertise. xo Amy
Betsie Ball4 reviewsiTotal number of Google reviews Betsie has written across all businesses on Google Maps, not just this one.
We have used Amy Kartheiser Design for our master bedroom, master bathroom, kitchen, foyer and family room. Amy and her staff are great: Easy to work with on projects, have an opinion but aren’t too pushy. All of their selections are interesting but also timeless. Highly recommend!
Response from the owner · 2 years ago
Thank you Betsie! It has been such a joy to work with you on your home. I think the tiled wall in your kitchen is my new favorite moment :). xo Amy
Gina Tortorici10 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
I recently had the pleasure of working with Amy Kartheiser Design for a day, and I cannot express how impressed I am with their exceptional service and creativity. Amy and Meggie truly exceeded my expectations in every aspect.
From the moment I reached out to inquire about their services, the communication was prompt, professional, and friendly. Amy took the time to understand my design needs for the day, ensuring that every detail was tailored to my vision, and she arrived ready to get right to work.
During our day together, Amy showcased her remarkable talent and expertise. Her ability to conceptualize and execute designs is unparalleled. She brought fresh ideas to the table while also incorporating my input seamlessly, resulting in a finished product that surpassed anything I could have imagined.
What sets Amy Kartheiser Design apart is their unwavering dedication to customer satisfaction. Throughout the day, Amy and her team went above and beyond to ensure that I was happy with every aspect. They were receptive to feedback, quick to make adjustments, and incredibly accommodating.
Not only is Amy an incredibly talented designer, but she is also a pleasure to work with. Her enthusiasm, professionalism, and genuine passion for her craft shine through in every interaction. It was truly a delight to spend the day collaborating with her and her teammate, Meggie.
I cannot recommend Amy Kartheiser Design Firm highly enough. Whether you're looking for a complete redesign or simply seeking inspiration for one room in your home, Amy and her team are the perfect choice. Their creativity, attention to detail, and commitment to excellence make them the go-to firm for all your design needs. Thank you, Amy and Meggie, for an unforgettable experience!
Response from the owner · 2 years ago
Wow, Gina. I am speechless. In a good way :). What a wonderful review! Meggie and I had a wonderful time working with you on your new home layout. With your impeccable style and the thoughtful way you think about your using your spaces I have no doubt this is going to be the prefect place to live for a long, long time. Thank you for inviting us into your home to do the work with you. xo. Amy
Kirsten Sorensen7 reviewsiTotal number of Google reviews Kirsten has written across all businesses on Google Maps, not just this one.
We had the pleasure of working with Amy Kartheiser for a “Design in a Day” and it was extremely helpful in the design process. I had ideas of paint, woodwork, wallpaper all ready to go for our first floor and she was able to fine tune my ideas, while providing expert assurance that my design concept would flow. She also provided specific products (rugs, lighting, etc) that I had not yet researched, as well as local recommendations for craftsman.
If you have design ideas but need an expert opinion, and also the reassurance that your investment will work, I highly recommend working with Amy.
Response from the owner · 2 years ago
Kirsten - It was such a joy working with you and Frank. Thank you for the opportunity to spend the afternoon with you in your beautiful home. Your ideas are all going to look fabulous when they are all pulled together and I am looking forward to hopefully seeing some final images when it all comes together :) xo Amy
Werner StraubeLocal Guide · 16 reviewsiTotal number of Google reviews Werner has written across all businesses on Google Maps, not just this one.
I have the pleasure of photographing most of Amy’s locations.
What impresses me the most when we photograph one of Amy’s projects, are the clean lines and use of color. Nothing is ever over the top, just tastefully done. Aesthetically pleasing to photograph. Amy and her team are great to work with, always a fun day.
Response from the owner · 2 years ago
Werner - Thank you so much for the great review! I am so grateful to have had you by our side for the last 8+ years. Your amazing talent continually makes us look better. I am looking forward to many more shoots to come :). xo Amy
Julie Maner4 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Amy was an absolute joy to work with. She carefully listened to what we were looking for and thoughtfully meshed our desires with her exquisite taste and design sense. She paid attention to details and kept to her commitments. In addition , she listened to our wishes to incorporate some of our current furnishings and was sensitive to our budget. However , when we do again, i will hand over the reigns completely since she is a master !
Response from the owner · 2 years ago
Julie - Thank you so much! I am blushing :) It was such an honor to design your home with you and Andy in DC. I loved not only working with you two, but getting the opportunity to travel to your neck of the woods was awfully special. I loved spending the time with you two and getting the opportunity to meet a couple of your boys. Thank you for trusting me and I hope we have the opportunity to work together again. Fingers crossed. xo Amy
Kari Sheinfeld1 reviewiTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
We worked with Amy Kartheiser Design on furnishing and updating several rooms in our new home. The team’s style is impeccable and they worked with us to achieve just the look we wanted. They work with a group of highly professional and skilled contractors and craftspeople and we appreciated the attention to detail. We highly recommend AKD as an outstanding partner for your design needs.
Response from the owner · 2 years ago
Kari - Thank you so much for incredible review! We love the vision you have brought to the table on how you want to live in each room of your house. It really has turned out to be such a special home that I know you and your family will enjoy for many, many years. I am looking forward to our continued partnership in more spaces :). xo Amy
