Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts

Experts Reviews · Company report
Andy's Glass & Window Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%33+2.3Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Andy's Glass & Window Company

Lake Elsinore, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 25 egress window installation · 4.9★ from 776 Google reviews

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Report card

Percentile vs other egress window installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Andy's Glass & Window Company is better than 94% of egress window installation.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Andy's Glass & Window Company is better than 93% of egress window installation.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Andy's Glass & Window Company is better than 89% of egress window installation.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Andy's Glass & Window Company is better than 100% of egress window installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Andy's Glass & Window Company is better than 100% of egress window installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Andy's Glass & Window Company is better than 33% of egress window installation.D
33

Reviews for your job

Customers hired Andy's Glass & Window Company for 8 kinds of job.

Andy's Glass & Window Company for window repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Window repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7

All 17 Google reviews tagged “Window repair”

KenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I called Andy's glass to qive me a quote on replacing a double pane window that had developed a large crack in it. Andy's was great, they gave me a date and time for the inspection and were at my home right on time. They emailed me a very competitive quote the next day, I ordered the window and they gave me an…

Window repair+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Repaired cracked window glass quickly and professionally!

General window replacementWindow installationWindow repair+ Punctuality+ Quality+ Professionalism
JanisLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony was very professional and timely. I will definitely use again.

Glass installationWindow repair+ Responsiveness+ Punctuality+ Quality
Martyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony showed up on time and completed the repair in under an hour. Very professional and pleasant. I would recommend this company.

Window repair+ Responsiveness+ Punctuality+ Quality
Kristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a broken window replaced at one of my listings. The lead time was great, they were flexible and worked well with my schedule, and got it done so quickly and efficiently.

Glass installationWindow repairService not listed+ Responsiveness+ Punctuality+ Quality
Yvonne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Andy's communication and customer service from their installation crew was great. What wasn't great is that it took them 3 tries before they brought the right windows.

Window installationWindow repair
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

great knowledge of replacement of existing window. No damage to exterior wall. A real pleasure

Window repair+ Responsiveness+ Quality+ Professionalism
TobyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andy's glass is easy to work with, they stayed within the time they gave me, showed up on time and were professional - I'll be back.

Window repair+ Responsiveness+ Punctuality+ Quality
LafeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and people. The way it used to be!! They are in my saved contacts!!

Window repair+ Responsiveness+ Punctuality+ Quality
Alberto9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Came out quickly and gave a quote that was acceptable. Short time later came out as promised, installed and was very helpful. Will go them again if needed.

Window repair+ Responsiveness+ Punctuality+ Quality
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Window repair+ Responsiveness+ Punctuality+ Quality
darin4 years ago★★★★★

Rating only, no written review.

Window repair+ Responsiveness+ Punctuality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Window repair+ Responsiveness+ Punctuality+ Quality
Steve5 years ago★★★★★

Rating only, no written review.

Window repair+ Professionalism
Phil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Window repair+ Responsiveness+ Punctuality+ Quality
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Window installationWindow repair+ Responsiveness+ Punctuality+ Quality
Sarah5 years ago★★★★★

Rating only, no written review.

Window repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General window replacement103—
Sliding glass door installation & replacement52—
Glass installation48—
Window installation32—
Double pane window installation & replacement25—
Custom windows25—
Window repair17—
General door installation15—

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