Analyzing 7,518,1057.5M ReviewsFor 21,19621.2K Experts

Experts Reviews · Company report
Annapolis Eventours logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%25+1.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Annapolis Eventours

Annapolis, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 34 travel agencies · 4.9★ from 152 Google reviews

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Report card

Percentile vs other travel agencies (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Annapolis Eventours is better than 87% of travel agencies.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Annapolis Eventours is better than 81% of travel agencies.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Annapolis Eventours is better than 100% of travel agencies.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Annapolis Eventours is better than 100% of travel agencies.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Annapolis Eventours is better than 100% of travel agencies.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Annapolis Eventours is better than 25% of travel agencies.D
25

Reviews for your job

Customers hired Annapolis Eventours for 3 kinds of job.

Annapolis Eventours for group tours

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Group tours”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 11 Google reviews tagged “Group tours”

John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Craig was our tour guide and we loved him. Knowledgeable about so many facts in Annapolis definitely a wonderful afternoon spent with this tour guide and with the company. Thank you. We will refer you to our traveling friends and family.

City toursGroup toursPrivate tours+ Quality+ Professionalism
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This tour was absolutely amazing. I highly suggest taking this ride through historic Annapolis.

Group toursPrivate tours+ Punctuality+ Quality+ Professionalism
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Craig was fantastic and very accommodating with my elderly mother and my small dog. Very knowledgeable and nice, cool ride with a great breeze on a hot day. A lot of cool history and scenery. Definitely recommend.

City toursGroup toursPrivate tours
Russ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent, personable tour guide , the open air vehicle was wonderful, your office person was friendly and helpful. I definitely recommend this service.

City toursGroup tours+ Punctuality+ Quality+ Professionalism
Shawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Craig was a great guide and very knowledgeable about the city and its landmarks. He made the tour enjoyable and we would recommend to anyone that wants a relaxing guided tour of the city.

City toursGroup tours+ Punctuality+ Quality+ Professionalism
Fred1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great tour so good we signed up again the next day. Craig was great. Highly recommended you go to three restaurants and get a tour of Annapolis The appetizers and soft drinks are included in the tour!

Group tours+ Punctuality+ Quality+ Professionalism
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had the absolute best time with our tour! So accommodating to all of our needs! We highly recommend the your or for transportation!!!

City toursGroup toursPrivate tours+ Punctuality+ Quality+ Professionalism
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

AWESOME- Highly recommend.

City toursGroup toursPrivate tours+ Punctuality+ Quality+ Professionalism
Mick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Craig was fantastic on the tour personalizing the stories and history of Annapolis. I would HIGHLY recommend if you want to learn a little bit more about this Maryland gem.

City toursGroup tours+ Punctuality+ Quality+ Professionalism
AdamLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

City toursGroup toursPrivate tours+ Punctuality+ Quality+ Professionalism
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Group tours+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
City tours22—
Private tours17—
Group tours11—

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