Pest control service · Portland, OR · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%92+24Value 15%100+15.2Craft & service penalty89−1.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 69 flea exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 46%
5.0★★★★★174 Google reviews · 24 photos
99%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
$184typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite the effectiveness of organic treatments for ants, spiders, and termites, noting that products are safe for pets and children. Reviewers highlight punctuality, clear communication, and the owner’s willingness to provide honest advice without upselling services. One recurring criticism involves missed appointments and delayed notifications regarding scheduling changes.
Google rating: 5.0 out of 5 from 174 reviews (99% five-star).
Reviews on this page: 174 Google reviews (160 with written comments, 5 with photos).
Owner responses: the business replied to 94% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyFlea Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ant & Garden Organic Pest Control: 94/100 on this factor. Category median: 95.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ant & Garden Organic Pest Control: 92/100 on this factor. Category median: 94.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ant & Garden Organic Pest Control: 89/100 on this factor. Category median: 97.A
89
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ant & Garden Organic Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ant & Garden Organic Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
Bar = this company · dark tick = category median.
Star ratings
174 Google reviews we collected
5.0of 5
5 stars17299%
4 stars00%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 160 written reviews
98%praise
Praise33398%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1444%
Reasonable1856%
Overpriced00%
Not sure00%
$184+70% vs typical flea exterminators
Middle half of what 12 customers paid ($170–$194) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9428%
Would recommend6820%
Speed & response4714%
Quality & results4513%
Communication3911%
Honesty & trust299%
Price & value185%
What customers talk about
We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ryan explained the procedure and I find him professional and honest.”
“I recommend him and continue to do business with Ryan.”
“I cannot recommend this provider based on my experience.”
“He’s on time, communication is excellent and he cured my ant problem.”
“serously this guys does great work i highly recomend him to everyone i kno.”
“Ryan came in, made zero excuses, and actually explained why that approach leaves customers with ongoing pest problems because repeat visits are their…”
“I am very happy about the results and am thrilled to find someone that I can trust to keep our home, and us, safe from destructive pests and toxic chemicals.”
“Great value and a passionate owner that does all the services.”
People customers mention
Ryan68 reviews
Solutions5 reviews
Beaverton3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ant & Garden Organic Pest Control for 8 kinds of job. Pick one to see what they paid and said.
M1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Ryan is fantastic to work with. I originally contacted him because of termite swarms near our home. It was a wonderful surprise to find out the treatment for termites and ants are the same. I am very happy about the results and am thrilled to find someone that I can trust to keep our home, and us, safe from destructive pests and toxic chemicals.
LindseyLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I have had an exceptional experience with Ryan. He is knowledgeable, responsive, and flexible. We have been having ant issues, and he was able to resolve them with a clean option, which is exactly what we wanted. I cannot recommend his service enough; you will not be disappointed.We've had great success and I look…
Paid $180–200Reasonable priceAnt extermination
Adam3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great service! My Ant problems were out of control and he made them all go away!! And there are still gone. Been gone for months!
Paid $180–200Great priceAnt extermination
JenaeLocal Guide · 76 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ryan is the only pest control person I trusted to treat our home. He is the one that comes out, explains what products he uses and how they work, lets you actually see and note down the ingredients - and it actually works! We didn't want any spraying inside our home so he provided ant traps that worked very…
Paid $180–200Reasonable priceHornet & wasp exterminationAnt extermination
Taylor7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Fantastic experience! Educational and clean/safe approach to pest control (ants specifically for my home). And the best part? It works! Highly recommend Ryan!
Paid $180–200Reasonable priceAnt extermination
Jim6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Hands down Ryan is the most knowledgeable and most effective service I have ever used in 36 years at the same residence. Completely eliminated our ant problem inside and outside in the first week of application. Believe him when he says you will not have an ant problem again. I have already recommended him to five…
Ryan is fantastic to work with. I originally contacted him because of termite swarms near our home. It was a wonderful surprise to find out the treatment for termites and ants are the same. I am very happy about the results and am thrilled to find someone that I can trust to keep our home, and us, safe from destructive pests and toxic chemicals.
Price assessment: Great price
Price: $160–180
Services: Termite extermination, Ant extermination
Pest type: Ants, Termites
Brenda Thompson1 reviewiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
We had ants in our home, and I called "The Ant & Garden Organic Pest Control". I spoke with Ryan and told him what we needed and our concerns. Ryan explained the procedure and I find him professional and honest. I know our property is handled with care. My mother has asthma and his spray did not bother my mother at all. My family trust Ryan and his business. I recommend him and continue to do business with Ryan.
Services: Ant extermination
Lindsey TLocal Guide · 68 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
I have had an exceptional experience with Ryan. He is knowledgeable, responsive, and flexible. We have been having ant issues, and he was able to resolve them with a clean option, which is exactly what we wanted. I cannot recommend his service enough; you will not be disappointed.We've had great success and I look forward to continuing working with him! Don't hesitate, he's great
Price assessment: Reasonable price
Price: $180–200
Services: Ant extermination
Pest type: Ants
Jennifer Fast9 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
We had an ant and spider problem that we needed help taking care of. I wanted a company that didn't spray something that hurt the other wildlife in our yard or the landscaping. Since the first spray we have never had a single ant return. Our spider situation was out of control. It is managed now with the quarterly spray. We highly recommend this company- knowledgeable, reliable, effective!
Jeff Pettit2 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Ryan has cared for our property for years to keep away ants and spiders. He is very very knowledgeable and we would recommend him for gardening support, rodents, termites, and any service he offers.
Chen ChenLocal Guide · 19 reviewsiTotal number of Google reviews Chen has written across all businesses on Google Maps, not just this one.
We have used Ryan for various ant problems at our house and are very happy with his service. He is professional and very knowledgable about ant and pest control in general. It is also reassuring to know that he uses organic products for ant control, as we have kids and pets in the house. Highly recommend.
Susan Faurot10 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Ryan does a fantastic job. He’s on time, communication is excellent and he cured my ant problem. He treated the inside of my house one time and the other visits were on the outside only. I tried many self-treatment methods to no avail. Ryan got the job done and I haven’t been troubled by ants again. I highly recommend his services.
Price assessment: Reasonable price
Services: Ant extermination
Pest type: Ants
Damon Koach2 reviewsiTotal number of Google reviews Damon has written across all businesses on Google Maps, not just this one.
Ryan solved in 24 hours what Axiom couldn't fix in 2 years!
After two full years with Axiom Pest Control and ants the entire time, I finally made the switch to Ant Garden Organic and I am blown away. Within 24 hours of Ryan's service, my ant problem completely disappeared. I'm not exaggerating. It's unbelievable.
Axiom came out to my home over 20 times. Their techs were frustrated and began blaming each other, yet nothing ever changed. Ryan came in, made zero excuses, and actually explained why that approach leaves customers with ongoing pest problems because repeat visits are their business model. He treated my home like it was his own and got results immediately.
If you're tired of paying for a service that keeps you dependent on them, switch to Ant Garden Organic and ask for Ryan. He's honest, knowledgeable, and actually eliminates the problem. I don't need pests and thanks to Ryan, I don't have them.
Price assessment: Great price
Services: Home inspection, Ant extermination
Response from the owner · 2 weeks ago
Lyndsie, thank you so much for this amazing review!
Two years of living with ants is exhausting, and I'm so glad you made the switch. Seeing your problem disappear within 24 hours is exactly why I do this work.
I built my service around one simple idea: solve the problem so you don't need me to keep fixing it. My success is measured by how quickly your pests disappear and stay gone, not by how many times I come back. Once your home is treated, my follow up visits are done on the outside, because the problem inside is already solved.
To anyone reading who has been stuck with a pest problem that never seems to go away, it doesn't have to be that way. I'd love to show you what a truly pest free home feels like.
Thank you again, Lyndsie, for trusting me with your home and taking the time to share your story.
Ryan
Ant & Garden
