Pest control service · Atlanta, GA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#290 of 373 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★4,103 Google reviews · 24 photos
94%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$93typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Anthem Pest Control 4.9 out of 5 based on 4,103 reviews, with the owner responding to all feedback. Customers frequently praise technicians for punctuality, thoroughness, and professional communication during services like ant, spider, and wasp treatments. However, some low-star reviews criticize incomplete treatments, missed areas, and unprofessional phone interactions, though many remain satisfied despite these isolated incidents.
Google rating: 4.9 out of 5 from 4,103 reviews (94% five-star).
Reviews on this page: 4,103 Google reviews (2,726 with written comments, 18 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 9, 2026.
Service: Pest Control Service serving Atlanta, Georgia.
Data from Google, last updated November 10, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Anthem Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Anthem Pest Control: 86/100 on this factor. Category median: 94.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Anthem Pest Control: 82/100 on this factor. Category median: 93.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Anthem Pest Control: 92/100 on this factor. Category median: 96.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Anthem Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Anthem Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Anthem Pest Control: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
4,103 Google reviews we collected
4.9of 5
5 stars3,84594%
4 stars1353%
3 stars211%
2 stars180%
1 star842%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
98%praise
Praise3,35098%
Complaints682%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price13323%
Reasonable36865%
Overpriced142%
Not sure5510%
$93-14% vs typical pest control services
Middle half of what 363 customers paid ($76–$108) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,32239%
Quality & results1,10232%
Speed & response45913%
Communication2989%
Would recommend1464%
Honesty & trust471%
Price & value441%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was kind enough to let me know I had mail that was delivered that got wet from the rain.”
“He also rudely approached my husband as he was getting in the car to pick up our children from daycare.”
“Nice guy, excellent service and attention to detail, and great work.”
“They do a mediocre job at best, but they will need to return to fix his horrible job .”
“Showed up on time and explained what he was going to do.”
“It is untenable that I was given no window of service, and the tech arrived in late p.”
“He has good communication and is an excellent representative of anthem”
“I would recommend Gerald because he also give advise that is helpful to keep insects population down.”
“Based on our experience, I would not recommend Anthem Pest Control.”
“Anthem pest control has been a reliable and effective service provider since owning my home.”
“Joshua lied in his report stating all of our services were completed.”
“A very nice anthem sales agent came to our door today and has offered pest control services for a pretty great deal - beat out our existing service with Mira.”
“This company is a rip off with there contract and aggressive salesman.”
People customers mention
Ethan39 reviews
Robert26 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Anthem Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Sonja1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Great service tech and good customer service.He was kind enough to let me know I had mail that was delivered that got wet from the rain.
Paid $40–60Reasonable priceGeneral pest inspection
John6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★
Treatment for yellowjackets worked fine
Anthem is great with pest control
Gate left open in back yard by young guy in first service trip here
Young dog could have been lost, but was not.
Still recommend Anthem
Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Marilyn14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Ethan was very professional. He educated me about the pesticide and what to expect. He did a great job treating my house inside and out. Ethan is a pest control professional I trust. Thank you Ethan.
Paid $20–40Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Stella4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Joshua always does an amazing job! He’s very friendly, professional, and provides excellent customer service. He takes the time to make sure everything is taken care of, and before leaving, he always goes over the service with me and explains everything. You can tell he takes pride in his work. I truly appreciate…
Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Seth7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Ethan at Lookout Pest Control did a great job! I never have issues with any unwanted insects or rodents entering my home once the outside of my home is treated. He’s always professional and extremely thorough when he comes to treat our home. I would definitely recommend!!
Paid $100–120Reasonable priceGeneral pest inspection
DebraLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Bradley was very professional and did a thorough inspection and treatment. Great service! 👍
Ethan was thorough, pleasant and timely. He has good communication and is an excellent representative of anthem
Price assessment: Reasonable price
Response from the owner · Edited 23 hours ago
Thank you for your wonderful review, Penny! It’s fantastic to hear that Ethan provided you with thorough and pleasant service. We appreciate your recognition of his communication skills and professionalism. Your feedback truly makes a difference!
Anthem Customer Experience
Aaron Georges3 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Thank you for the positive feedback! We're glad to hear that Bradley provided you with great service. Your satisfaction is important to us!
Anthem Customer Experience
charles sevier1 reviewiTotal number of Google reviews charles has written across all businesses on Google Maps, not just this one.
Great service tech and good customer service.He was kind enough to let me know I had mail that was delivered that got wet from the rain.
Price assessment: Reasonable price
Price: $40–60
Services: General pest inspection
Pest type: Ants, Spiders, Mosquitoes, Other
Response from the owner · 2 years ago
Thank you, Sonja Smith, for your kind words! We're dedicated to providing exceptional service, and it's gratifying to know our efforts are appreciated. We look forward to assisting you again in the future!
Sherry SamplesLocal Guide · 32 reviewsiTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
Services: Home inspection, General pest inspection, Bug & insect extermination
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · 4 days ago
Thank you for your kind words, Sherry! We're glad to hear that Jordan made a positive impression with his work. It's always wonderful to know our team is appreciated. Your feedback means a lot to us!
Anthem Customer Experience
Terry West12 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Great service! Bradley did an exceptional service today, all areas that needed to be addressed taken care of with no issues! Very happy!
Response from the owner · 5 months ago
Thank you for your wonderful feedback, Terry! We're delighted to hear that you had a great experience with Bradley and that he addressed all your needs effectively. Your satisfaction means a lot to us!
Anthem Customer Experience
John Huggins6 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Treatment for yellowjackets worked fine
Anthem is great with pest control
Gate left open in back yard by young guy in first service trip here
Young dog could have been lost, but was not.
Still recommend Anthem
Thank you for your review, John. We're glad to hear the treatment worked effectively. We apologize for the oversight with the gate and appreciate your recommendation. Your feedback helps us improve our services.
Laura Morgan9 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Very good and thorough work! Very professional and dependable!
Price assessment: Reasonable price
Services: Home inspection
Pest type: Ants, Termites, Rodents, Spiders, Other
Response from the owner · 5 days ago
Thank you for your kind words, Laura! We're delighted to hear that you found our work thorough and our team professional and dependable. Your satisfaction is our priority, and we appreciate your feedback!
Anthem Customer Experience
John Powell8 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Nice guy, excellent service and attention to detail, and great work.
Services: Home inspection, Hornet & wasp extermination
Pest type: Rodents, Other
Response from the owner · Edited 5 days ago
Thank you for your wonderful feedback, John! We're so glad to hear that you had a positive experience and appreciated the service and attention to detail. It’s great to know our team made a lasting impression. Your support means a lot to us!
Anthem Customer Experience
Carolyn Slovitz10 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Today I had the exterminator do the outside only. It's Saturday...3 kids and parents are home and 4 dogs have to be managed during the extermination. Maybe I missed an appointment text. I'll have Anthem come back to do the inside
when it's calmer inside. They always do an excellent job.
Positive: Responsiveness, Quality, Professionalism, Value
Services: Hornet & wasp extermination, General pest inspection, Spider extermination
Response from the owner · 3 years ago
Thank you for the 5 star review and for choosing Anthem Pest Control. We also want to thank you for allowing us to service you! We appreciate your kind words and we're happy to hear that you received excellent service.
