Lilianne Rossel9 reviewsTotal number of Google reviews Lilianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper professional, reliable and great customer service. Greatly recommended
AP APPLIANCES SOLUTIONS
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%70+10.7Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 108 appliance repairPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 61 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
44%reviews answered by the owner
$391typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
AP APPLIANCES SOLUTIONS at a glance
Customers of AP Appliances Solutions in Sweetwater, Florida, consistently highlight punctuality, professional communication, and efficient appliance repair services. Reviewers note that technicians arrive on time, provide clear updates, and offer knowledgeable solutions for various household and commercial appliance issues. The business maintains a perfect five-star rating from sixty-one Google reviews, with the owner responding to forty-four percent of customer feedback. No recurring criticisms were identified in the provided excerpts, as all reviews were positive.
- Google rating: 5.0 out of 5 from 61 reviews (98% five-star).
- Reviews on this page: 61 Google reviews (47 with written comments).
- Owner responses: the business replied to 44% of reviews.
- Most recent review: October 28, 2026.
- Service: Appliance Repair serving Sweetwater, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other appliance repair
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AP APPLIANCES SOLUTIONS: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AP APPLIANCES SOLUTIONS: 98/100 on this factor. Category median: 86.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AP APPLIANCES SOLUTIONS: 70/100 on this factor. Category median: 97.B
70
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AP APPLIANCES SOLUTIONS: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
- 5 stars6098%
- 4 stars12%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
- Praise8099%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price00%
- Reasonable563%
- Overpriced00%
- Not sure338%
$391+41% vs typical appliance repair
Middle half of what 6 customers paid ($188–$838) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results2126%
- Staff & attitude2126%
- Speed & response1721%
- Would recommend1417%
- Honesty & trust67%
- Communication11%
- Price & value11%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work, punctual, professional, Adrian knows what he is doing.”
“Super professional, reliable and great customer service.”
“They answered their phones, responded quickly, and set up an appointment to come to my home the following day.”
“I highly recommend them and will definitely call them again for any future issues.”
“They were extremely efficient, professional, and honest.”
“Short notice service with great communication.”
“Extremely efficient, professional, and timely service at a reasonable price.”
People customers mention
- Adrian 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired AP APPLIANCES SOLUTIONS for 1 kind of job. Pick one to see what they paid and said.
Recent priced reviews
KARENLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I was extremely pleased with the service from this company. They answered their phones, responded quickly, and set up an appointment to come to my home the following day. They were extremely efficient, professional, and honest. I highly recommend AP Appliance Solutions!
Paid $200–250Reasonable price
Devori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Excellent service. Very kind and did an excellent job. He also left my house very clean.
Paid $150–200Reasonable price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 2 | $139–$440 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 61 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
KAREN STAUBERLocal Guide · 13 reviewsTotal number of Google reviews KAREN has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was extremely pleased with the service from this company. They answered their phones, responded quickly, and set up an appointment to come to my home the following day. They were extremely efficient, professional, and honest. I highly recommend AP Appliance Solutions!
- Price assessment: Reasonable price
- Price: $200–250
- Repair wait time: 0–1 hr
Maya Rubalcaba10 reviewsTotal number of Google reviews Maya has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways solve. Always on time. Always great work
Eugene Reizis7 reviewsTotal number of Google reviews Eugene has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service
- Price assessment: Reasonable price
- Price: $500+
- Repair wait time: 1–2 hr
Nirka Burns Padilla12 reviewsTotal number of Google reviews Nirka has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdrian is great, professional, shows up on time and actually knows what he’s doing. Highly recommended
Edith Munoz12 reviewsTotal number of Google reviews Edith has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleServiceman was very knowledgeable and professional.
- Price assessment: Not sure
- Price: $150–200
Response from the owner · a month ago
Thank you for your kind review! We’re happy to hear that our technician was knowledgeable and professional throughout your service. We truly appreciate your feedback and your trust in our team!
Monica Passamonti5 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdrian was punctual, courteous, and highly responsible. He went above and beyond to help us get our refrigerator up and running as quickly as possible. He also gave us valuable tips on how to better handle our warranty claim and even contacted our warranty provider himself to help speed up the process. We truly appreciate his professionalism, dedication, and exceptional customer service!!!!
Response from the owner · a month ago
We value our customers experience when using our services! and we are glad that we were able to meet your expectations! thank you for your honest review.
Devori Matz7 reviewsTotal number of Google reviews Devori has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service. Very kind and did an excellent job. He also left my house very clean.
- Price assessment: Reasonable price
- Price: $150–200
Response from the owner · a month ago
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us. It was a pleasure assisting you, and we’re grateful for the opportunity to serve you. Thank you for choosing us, and we look forward to helping you again in the future!
Sylvia Dilsen1 reviewTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdrian has done many services for me, always very professional.
- Price assessment: Not sure
- Price: $500+
Response from the owner · a month ago
Thank you so much for your continued support and for trusting Adrian with your appliance service needs. It truly means a lot to us to know that you’ve had a consistently positive experience. We’re very grateful for your business and always happy to help!
Kimberly Cacioppo5 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service! On time!! Thank you!!
Response from the owner · a month ago
Thank you so much for your kind review! We’re glad to hear you were happy with the service. We truly appreciate your support
Business details
- Phone: (786) 690-1174
- Website: apappliancesolutions.com
- Service area: Sweetwater, FL