How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%54+7.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty90−1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREApex Pros Plumbing, Electrical, Heating and Air
Kettering, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.8★ from 2,526 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired Apex Pros Plumbing, Electrical, Heating and Air for 8 kinds of job.
Apex Pros Plumbing, Electrical, Heating and Air for drain cleaning
Clear ✕All 115 Google reviews tagged “Drain cleaning” · showing 100
Does great work... Very polite and quiet
Did a great job Nice person Will use again.
Good experience with Justin. Successfully resolved drain clog with a snake
Tyler is outstanding! Cleaned up after himself, very nicely.
Apex made the estimate and repair process extremely easy. I placed a request on Thumbtack, Shemar(?), the rep called right away and patiently explained the estimate and scheduling process. A couple hours later the tech, Tyler, was at my house. He was professional, took his time assessing the situation and explaining…
Hunter did a great job.
Called at 9am and was told someone would be here by 6pm for sewage coming up from my basement drain. Get a text around 2pm that they couldn't make it due to having to many "emergencies with sewage coming up their drains" sent a text that we were one of those people, and with in seconds they call yo verify they had a…
Apex Plumbing did an outstanding job! Michael Anderson was professional, friendly, and did amazing work in my home. I’m very impressed with the quality of his work and highly recommend Apex Plumbing. I will definitely recommend them to my friends and family. Thank you so much, Michael!
Jon was on time. Called prior to arriving. Was very clean in his work to unclog my sink. Was finished within 1-2 hours and provided same day service. Prize was very reasonable. Would highly recommend.
Hunter was friendly and professional. He did his best but alas I am still stuck. He offered his opinion on the cause and was honest about the price. The price is the price whether the problem is solved or not which is kinda sucky but Hunter’s attitude made it slightly morre bearable.
Mike was skillful and efficient as well as an excellent communicator.
Tyler Goldenbaum provided excellent service. He was consultative in approach and I felt like he had my best interests in mind. 10/10!
Great service timely, and informative
He very nice and quit and knowledgeable with information yes
The staff were friendly and seemed knowledgable, however they really seem to want to push for more services. Sam, the plumber/tech offered different options snaking vs hydrojetting, hydrojetting was a bit more expensive, but not much more than just snaking, he suggested snaking and so I went with that. The manager…
Awesome job, he was very professional and explained everything thoroughly
Samuel was very professional and shared with me bad work from previous plumber. Had two drains cleaned and all looks good so far. We call them again if needed.
He came back a second time the same day and completed a jet out after I had made some repairs found during his first trip. Great service.
Shawn arrived on time and efficiently completed his work and explained his task with us.
Very good experience. Ryan was very efficient and explained everything. He got my problem corrected in a short amount of time.
Plumber came over. Tried snaking our kitchen sink for 30 or so minutes. Then tried our kids bathroom sink. He was unsuccessful and told us to try this enzyme solution. Original cost was $500, he took $100 off and we paid $400 for no real result. The reason he’s getting one star is because I asked my neighbor if he…
Quick arrival. Great service! Explained everything! Very friendly and did a great job!!!!
We had a great experience. Apex responded right away when we called and had a technician come out within the estimated time Apex provided. We showed Hunter where the clog in the drain was, and he diagnosed and cleared the pipe within minutes. He was fast, friendly, and professional. I'd definitely recommend Apex for your plumbing problems!
Michael Anderson didn't excellent job. He was courteous and professional and knowledgeable. I was extremely pleased with his work.
Super knowledgeable and helpful.thsnk you for getting here so fast!
Water for sump pump and downspouts was not draining at the curb as there was a blockage somewhere in the underground pipe. Apex snaked out the pipe and dislodged and removed debris and got everything opened up and flowing again. Hunter was very knowledgeable and diligent with his work. He explained everything…
Samuel was wonderful! He was knowledgeable and thorough, and he took time to explain the issue and options.
Samuel of Apex showed up on time and was prepared. He was friendly mild manard and easy going. I explained my problem with my drain, and he went to work right away. After a little while of snake work, cleared my drain Line. I was a happy camper. Thanks Samuel for a job well done.
Considerate and respectful.
Hunter did a great job and had great follow through the next day.
Great service and very professional! Thank you
He did a great job!
Hunter was great. Explained everything in detail with what was going on and took care of the problem in a timely manner.
Jon Jergens did an excellent job uncloging both of our shower drains. He was professionally personable in explaining what he had done and provided info on Service guarantees & info on the Care Bear Club. I would recommend him to all of my friends who need the service he provides !
Hunter was very helpful with resolving our plumbing issue. His knowledge and experience in his trade is valuable.
These guys were awesome!!!! Kaleb was
Jon was very honest and professional. He cared about my needs and addressed them with care.
Plug. Drain
John C did a great job and was professional. He also explained options and costs with great detail. Happy customer!
Apex got to us quickly to handle our plumbing emergency. They were professional, friendly and efficient in dealing with the needed remedy. Would recommend them 100%.
Jon was very quick to resolve my issue and it ended up being less than expected!
We had the absolute best experience with Apex Pros, and specifically with their technician, Samuel Ford. He was able to come to our house within hours, worked with us for a fantastic price, and finished the job thoroughly and quickly. It’s a bonus that he and the dispatcher that took our call were genuinely friendly…
John was polite and explained what I needed and why and took care of the problem quickly. Thank you
Shawn from Apex was very professional and polite. He was super quiet and got the job done quickly and efficiently. He has worked with us on plumbing issues before and I was happy to see that he would be helping us again. Highly recommend Apex, and definitely ask for Shawn!
Perfection. Kindness, perfection knew his job even finding discounts. Cleanest up during an after services. Talks highly about management. Ment other services you offer Kaleb is management worthy
Excellent!! Same day scheduling. Friendly office staff. Stellar communication, they kept me informed every step of the way. Shawn Spurlock was dispatched to my home. A true professional. He explained what he was going to do, how he was going to get to the bottom of the problem. He gave me a fair estimate to get my…
It was great service and they went above and beyond to make sure I knew what was happening.
Mike black was great did fast and great work would definitely tell others to use him.
John was very helpful and friendly. He gave us a full explanation and what the cost would be. Would definitely recommend him.
Very friendly and helpful with the situation and ways i could fix the clogged system and ways to improve the system to prevent clogging from getting as bad as it is
He did a great job. Even the dog and the cat liked him. Not one drop of water in the cabinet when he finally cleared the blockage. Great job
Our outside drain was frozen solid! Shawn definitely went above and beyond to fix the problem! I highly recommend and give him a 10 out of 10!
Over priced for service! They were supposed to come on Saturday and CALL son when on the way. Instead they texted me, I’m 2 hrs away. They then rescheduled for 2/2/26 between 8&1 but didn’t come until after 2. They did clear the line only reason they earned the 3 stars. I have multiple rental properties and APEX…
Wonderful service! Friendly and explained everything thoroughly.
Old pipes had collapsed. Sean did all he could but additional major repairs required.
I can't tell you how pleased I am with the three gentlemen that were at my home today. Nate, Mike and Josh, all very professional. All very knowledgeable. They did absolutely everything they could to keep the price down for me on the services they provided. However, through no fault of their own, my job is bigger…
Absolutely fantastic service the plumber that came to my house was the best I’ve ever seen thanks again for the great service
He is very nice and knows is job very well, I so happy I choose Apex. Recommend they for any plumbing job. Thank you
Shawn was very professional and took the time to make sure my issue was resolved. Courteous. Great job
We had a terrible day at York Steakhouse dealing with serious drainage issues, and Hunter Schneider absolutely turned it around for us. From the moment he arrived, he was professional, knowledgeable, and genuinely kind. He took the time to explain what was going on, worked efficiently, and clearly knew exactly what…
Justin Thompson was super friendly. A very nice young man that new his job. Very straight forward and professional. Even gave very helpful tips and suggestions. Thank you Justin.
Samuel from Apex Pros did an excellent job finding the source of nasty water backup in the entire house. He took the time to find the sewer cleanout port and dug outside for 20 minutes!! He then unclogged the main line out to the city sewer line. I am very impressed, and the price was quite reasonable. Thank you!!
I had a badly clogged drain at my kitchen sink that would barely drain and the technician that came out fully unclogged the drain with a snake and cleaned the gunk from the pipes under the sink. I would definitely recommend.
Nate was very professional, explained what he was doing . Did a great job
Extremely professional and very knowledgeable. Will definitely work with Apex Pros going forward.
Michael was great and knew how to do his job well. If I have any more issues I will request Michael back again
Hunter was great and super efficient!
Hunter was great!! Knew right what to do and ensured all the drains weren’t leaking. Great guy and fabulous service! Thank you!
Very thorough explanation and professional repair. Friendly and clean, very good experience!
Prompt and polite. Work completed quickly.
Shawn was AMAZING. He fixed all our plumbing issues, including things I didn't list on my original call! Super friendly and thorough and explained everything that was happening.
Nate did a fantastic job! I am very grateful for his help.
Kitchen sink clog. Hunter very friendly, professional & knowledgeable.
Blocked sink drain
Shawn came in a timely manner and got right to it. Took care of the problem and advised me on further measures. He was very helpful and polite.
Samuel came in with slippers and assessed my problem quickly. He explained what he could do to solve and added an explanation about my drainage pipes. He took care of the problem and added some suggestions for avoiding future problems. He also discussed the Care Bear Club for my home. He was respectful of my…
Jacob was Professional and friendly informing me of what was being done and why. Drain cleared. More detailed work being scheduled due to aged piping
Justin was kind , knowledgeable, and efficient
I’ve seen Apex Plumbing, Heating, and Air Pros work vans everywhere. You know, the ones with a Bear logo, and I thought, “looks good” then smiled. Well, you’ll have an even bigger smile when you use their services. Especially if all their techs are like Samuel Ford. Dude was incredible! And he gave me so many…
Nate was very informative about what he was doing. Very pleasant to chat with. Knowledgeable and prompt.
Excellent service, communication, and explaining the issue and why he did as part of the service. Minus one star because I do feel the service was expensive for why it was. 450$ for a downspout blockage clearing.
Great job! Very informative, and friendly.
Samuel Ford came out to my house to check out a back up in my septic drain and was able to clean it out expertly and efficiently. He was incredibly friendly and reduced our stress about the situation exponentially. I would highly recommend Apex to anyone looking for professional and aptly priced work.
Samual was very profession, and very informative. He efficiently utilized his work time.
Justin Thompson was our Tech and he did a Fabulous job!! caring, skilled and professional all the way. Even cleaned up the area our clog created .This was our 2cd time in 2 yrs using Apex and Again we are Very satisfied.
Justin kept me informed step by step as to why the clog won't go away. But he kept going and hot second oppinon from head office what to do next. Thanks Mr. Justin you did all you could do and then some.
Nate was great
Highly recommend John Conway ! Not only was he able to unclog my property owner’s basement drain but he was able to work out a better price for us as well given our circumstance which was greatly appreciated! Drain unclogged ✔️ good customer service ✔️ Flexible pricing ✔️ Speedy service ✔️ 10/10 experience !
Jimmy was friendly, seemed knowledgeable, worked efficiently and cleaned up after himself. He was great up until he pointed out the small hole in our roughly 50 yo water heater and tested for carbon monoxide. Apparently our CO monitor was too close to the AC so wasn’t testing properly. Thank you Jimmy for coming…
I had a clogged up Drain line to my kitchen sink I couldn't get a snake to go down it so I called Apex they sent Mike Anderson out he was very friendly very personable very professional he did a great job and had the pipe cleared and no time I would recommend him and Apex.
Our basement drain was clogged, we called Apex and they were out within hours to give us a quote. Samuel from Apex came out and he was very kind, personable, and knowledgeable. He was also very respectful of our space. Samuel gave us lots of education and insights regarding what we currently have and possible future…
I would like to start with Apex being a very good company and in particular Justin Thompson was a tee expert and professional. Scheduling was seamless hexarrived on time. Very professional, wealth of knowledge and expertise. I live out of taste but own a home in the Westerville area. I had an ongoing issue with a…
Our experiences with Brian are always positive. He is always professional in his manner, willingly answers any questions we may have, and is always pleasant with us. Great customer service.
My 3rd time using Apex Plumbing, and both times the service was excellent. The technician did a wonderful job, as well as being professional, courteous and friendly. I will continue to use Apex
JOHN was professional, knowledgeable, and courteous. Great service from Apex Plumbing!!!
Thank you so much John Conway for cleaning out basement drain pipes and downstairs toilet. Thank you for explaining what maintnence we should perform to keep pipes open for longer periods of time. And for your empathy you showed to an old women. You are awesome!
Experienced a bathtub clog midafternoon on a Saturday, they were at my home within 1 hour. Cleared the clog identified another issue
Very professional and knowledge
I have used Apex several times, appointments made within a day, always text to let me know on there way, prompt and friendly. Explains everything that needs to be done.
Great service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 115 | $37–$366 |
| HVAC system maintenance | 89 | $27–$517 |
| HVAC system repair | 86 | $278–$1.4k |
| Heating system installation | 83 | $1.2k–$2.4k |
| Toilet repair | 73 | $205–$554 |
| A/C system maintenance | 71 | $26–$379 |
| Install AC | 69 | — |
| Electrical outlet & switch repair | 68 | — |
