How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%54+7.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty90−1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREApex Pros Plumbing, Electrical, Heating and Air
Kettering, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.8★ from 2,526 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired Apex Pros Plumbing, Electrical, Heating and Air for 8 kinds of job.
Apex Pros Plumbing, Electrical, Heating and Air for HVAC system maintenance
Clear ✕All 89 Google reviews tagged “HVAC system maintenance” · showing 20
I have had such a great experience with Apex! Dustin came to check on my furnace and air conditioner, he was very friendly and veryyy professional. He took the time to explain exactly what he saw and what those concerns meant for my home!! I also recently had Abdul come out to check on a plumbing issue, he was great…
The most annoying company I’ve ever worked with. They’ve been out for our new AC unit so many times with so many issues and can never identity the problem. Then they start fixing random “issues” charging outrageous amounts, and the issue is never actually fixed. I cannot stand this company at all and I recommend…
Very polite and courteous
He did a great job, fixing the problem communicating, and letting me know what I can do to prevent it happening again
The tech rushed putting the panels back on our indoor HVAC unit. The tabs on one piece were bent, which created a gap that allowed air to rush out into the mechanical room. I took it back apart to fix the issue myself, and found two screws were missing. They also did not address one of the key issues I brought up…
Our service was above and beyond! I thank you for your patience and kindness.
I called in my issue Monday evening to Joe and by Tuesday morning Joe put me in contact with their dispatch (Micah, I’m probably botching that spelling). She was more than kind and quick. Shortly after, Alex the tech was at our house! I am talking all before 9am. He dove right in, was extremely easy to talk to,…
Paid $29 for Apex Pros’ “complete” HVAC tune-up on 6/22/2026, advertised as including multi-point inspection, performance testing, and safety checks. The invoice only documents checking operation, securing the blower motor, wiring, coils, and drain — nothing about the capacitor or refrigerant charge. Just 10 days…
A polite and informative young man, delightfully competent and honest.
Blaine and his crew did a great job. Very professional and very prompt. It surprised me how quick the installation went. I highly recommend he gets a raise.
Phenomenal work, answered questions, and fixed the issue quickly! Highly recommend!
Great service, technician was professional and personable. Price seemed high.
He worked well and fast. He also informed me of what he was doing and why. I felt informed. He also gave me information about the package that I purchased.
Excellent service received from your technician, Christian. He was prompt, professional and very knowledgeable. He explained our options well and answered all of our questions. Our service required two visits and Christian was on-time on both and communicated well. Reasonable prices but would highly recommend based…
This is perhaps the single worst customer service experience I’ve ever had. I have had 2 appointments canceled without contact or cause within 36 hours. Calling gave no answer and their automated system is horridly flawed. The tech I got is actually really great, but the scheduling and customer service has been completely inexcusable.
Apex Pros is an outstanding company!! We had a complete HVAC installation, and we couldn't be more pleased. Allen came to the home and did a complete assessment, and was knowledgeable and informative throughout. He also worked with us and accommodated our schedule. The installation was stellar, with the technicians…
Charles was very pleasant and professional
Jacob came to do our spring tuneup on the furnace and AC and ended up finding some cracks in the pipes and a dirty AC unit. He cleaned out the unit fully, completed a repair on the pipes and changed out the filter. He was professional, kind and did a quality job on the repair. Thanks Jacob and APEX, happy to be a member.
Martez Hickman was our technician. He was prompt, professional, polite, clean, and very knowledgeable when asked questions. He recommended the surge protectors for both units. Wasn’t 100% sold on the idea, but he gave us discounts which helped with our decision making. Would highly recommend him as a technician.
Both of the men who came did a very good job on the replacements and worked quickly and efficiently.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 115 | $37–$366 |
| HVAC system maintenance | 89 | $27–$517 |
| HVAC system repair | 86 | $278–$1.4k |
| Heating system installation | 83 | $1.2k–$2.4k |
| Toilet repair | 73 | $205–$554 |
| A/C system maintenance | 71 | $26–$379 |
| Install AC | 69 | — |
| Electrical outlet & switch repair | 68 | — |