How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%54+7.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty90−1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREApex Pros Plumbing, Electrical, Heating and Air
Kettering, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.8★ from 2,526 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired Apex Pros Plumbing, Electrical, Heating and Air for 8 kinds of job.
Apex Pros Plumbing, Electrical, Heating and Air for HVAC system repair
Clear ✕All 86 Google reviews tagged “HVAC system repair” · showing 20
The most annoying company I’ve ever worked with. They’ve been out for our new AC unit so many times with so many issues and can never identity the problem. Then they start fixing random “issues” charging outrageous amounts, and the issue is never actually fixed. I cannot stand this company at all and I recommend…
Alex knew exactly the problem…solved it quickly to get my house cooled off! Very thorough and professional would definitely use him again
Zaine was very knowledgeable and very helpful. I would definitely hire again.
Michael was great. I couldn’t have asked for anyone better. Very much appreciated him.
The Apex team that installed my new HVAC system was super! The lead technician Hassan was incredible in sheet metal fabrication and electrical controls and overall installation. The 2 man crew executed the installation methodically while one worked inside and the other outside. My honest opinion is it was a lot of…
Total HVAC replacement. Prompt , quickly scheduled , and very neat clean up
The tech rushed putting the panels back on our indoor HVAC unit. The tabs on one piece were bent, which created a gap that allowed air to rush out into the mechanical room. I took it back apart to fix the issue myself, and found two screws were missing. They also did not address one of the key issues I brought up…
Our service was above and beyond! I thank you for your patience and kindness.
Great customer service.
The service tech was polite and knowledgeable.
I called in my issue Monday evening to Joe and by Tuesday morning Joe put me in contact with their dispatch (Micah, I’m probably botching that spelling). She was more than kind and quick. Shortly after, Alex the tech was at our house! I am talking all before 9am. He dove right in, was extremely easy to talk to,…
Very knowledgeable and helpful. Cares about the customer. Technician was great and we appreciate his assistance and time taken to explain what was going on. I am just disappointed with the pricing.
Scott was a professional. Explained everything up front. Was courteous. I shall remember him. Next time I need service. I say Scott deserves a nice raise. Hard to get employees as great as him. Thanks!!
Austin was very knowledgeable, explained everything and made sure I understood. He was very efficient and kept me updated as he was going. I would happily have Austin assist me with whatever services I needed.
Dustin D was prompt, courteous, and professional in analyzing the HVAC code errors. He pointed out some wiring issues which can contribute to communication errors. He determine that the control board was bad most likely due to a recent voltage brownout. He replaced the board the following day and got the system…
He showed up on time at all his equipment with him very professional quickly found the problem and had it resolved
Michael Hensley was great! Quick and even played with our puppy :)
Tyler was thorough and professional !
Michael is fantastic!!! So much charisma. I was on the phone arguing with ebay, And he came in and went right downstairs and started working without me. He explained everything to me answered all my questions, And did a great job doing it. Fix my air conditioner and is going to check on the warranty and get back to…
Jesse O diagnosed the problem, ordered the parts and installed them. Excellent tech with experience and knowledge to service the customer properly and efficiently. Thank you to all the Apex Pros team members involved. Excellent communication from Myka. Branden, thank you for taking care of us and getting us set up…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 115 | $37–$366 |
| HVAC system maintenance | 89 | $27–$517 |
| HVAC system repair | 86 | $278–$1.4k |
| Heating system installation | 83 | $1.2k–$2.4k |
| Toilet repair | 73 | $205–$554 |
| A/C system maintenance | 71 | $26–$379 |
| Install AC | 69 | — |
| Electrical outlet & switch repair | 68 | — |
