Experts Reviews · Company report
Apex Pros Plumbing, Electrical, Heating and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%54+7.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty90−1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Apex Pros Plumbing, Electrical, Heating and Air

Kettering, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.8★ from 2,526 Google reviews

Report card

Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Apex Pros Plumbing, Electrical, Heating and Air is better than 83% of dishwasher repair services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Apex Pros Plumbing, Electrical, Heating and Air is better than 81% of dishwasher repair services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Apex Pros Plumbing, Electrical, Heating and Air is better than 93% of dishwasher repair services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Apex Pros Plumbing, Electrical, Heating and Air is better than 54% of dishwasher repair services.C
54
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Apex Pros Plumbing, Electrical, Heating and Air is better than 90% of dishwasher repair services.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Apex Pros Plumbing, Electrical, Heating and Air is better than 100% of dishwasher repair services.A
100

Reviews for your job

Customers hired Apex Pros Plumbing, Electrical, Heating and Air for 8 kinds of job.

Apex Pros Plumbing, Electrical, Heating and Air for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.46
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 39 Google reviews tagged “Water heater installation” · showing 20

Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★

Our most recent experience with one tech was great. He was very knowledgeable, but other then that our experience with Apex was absolutely horrible. From the day of install our equipment hasn’t worked properly and had only gotten worse with time. Both the electrician and plumber weren’t great. The electrician was…

Paid $2,000+OverpricedWater heater installation
D7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very professional and knowledgeable. And for 1 person, he got the job done in good time. Would recommend him anytime

Paid $2,000+Reasonable priceWater heater installation
charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Breakerbox

Paid $1,000+Great priceToilet repairWater heater installationGeneral alarm installation
Shenna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

My mom got a estimate for a repair on a water heater wanted 4000 said it couldn’t be fixed I fell like they are taking advantage of old women or older people I called someone else got a estimate for 1500 but said it probably can be fixed for 300 bucks so I definitely would not recommend these people

Paid $2,000+OverpricedWater heater installation
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

At first I gave them a good review but it turned out the plumber Kaleb lied to me. He told me that he would change out our anode rod from our old water heater to our new one, when he quoted the job. Then the day he came to replace my water heater he said he couldn't change out the anode because it was a different…

Water heater installation
Philip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

When our hot weather heat tank spring a leak, we called Apex Pros. They sent out Barney the same day and before the evening our water heater was replaced. Barney was knowledgeable and personable. Would certainly use Apex again.

Reasonable priceWater heater installation
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Abdul was awesome. Would recommend him to anyone. Extremely knowledgeable and honest. He busted his butt in the extreme heat. Showed me how rigged our old unit was and explained everything clearly. Will definitely call and only accept him to do the work for me that he can do. Thank you much sir.

Paid $2,000+Not sureWater heater installation
JohnLocal Guide · 199 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Manny and Moe were extremely thorough, polite and quick. I couldn't recommend them enough.

Water heater installation
ReneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service. We had a tankless hot water heater installed and just had a minor hiccup which was fixed quickly. The installers left the area clean and were extremely professional and courteous. I would have Austin and Steve back again. The cost was reasonable and the work was performed quickly.

Paid $1,000+Reasonable priceWater heater installation
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Technician replaced TMP value and flushed my water heater. Thank for coming out today on short notice Jacob.

Paid $300–400Not sureWater heater installation
Gabe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They came in and told us all they were going to do and they got to work and they replaced a water heater and a pressure pump and replaced some long needed plumbing and they were done, thank you Austin, effie, Tigan, and Jason(could not remember his name), but they took the old out and cleaned up their mess, and we…

Paid $400–500Reasonable priceWater heater installationElectrical fixture installation
Albert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

In time and friendly

Paid $200–300Reasonable priceWater heater installation
CharlesLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★

They came and did work and found out that we have to provide the part for the job and when we got the part it was messed up so we had to take it back to the store and get a new one to come out and fix it and it was going to take another week for them to come out and fix it so we fixed it ourselves and they wouldn't give us a discount on our bill

OverpricedWater heater installationGeneral construction
Aboubacar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Excellent work

Paid $300–400Water heater installation
Coranita11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I would love to have him again if needed he was great and I appreciate him very much

Paid $1,000+Reasonable priceWater heater installation
ToniLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My experience was wonderful at this company! From setting up the appt to the tech going to my mother's home to replace the water heater. I was at the hospital with my husband and I was able to set appt up, and pay for services without leaving my husband!! From the person I made the appt with to the technician who…

Paid $1,000+Reasonable priceWater heater installation
BrianLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Had 2 old water heaters removed and new tankless system installed. Found new system leaking into basement on both inlet and outlet pipes 1 day after install. Called and was told it was not a priority to fix and it would wait until the next business day. On top of that Apex took a 50% down payment then charged 100%…

Paid $1,000+OverpricedWater heater installation
mazed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you so much Blaine of Apex Pros for installing my new Lennox heater in an afternoon! Unfortunately my old heater gave way in such a historic cold winter! But I was in good hands with Apex Pros!

Paid $1,000+Great priceWater heater installation
SusanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our service technician, Brian Barney, was awesome. He was knowledgeable and professional. Great job when we really needed him. I highly recommend.

Paid $1,000+Great priceWater heater installation
Eliane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Aaron was excellent at communicating what was going on, he left the work area very clean.

Paid $1,000+Reasonable priceWater heater installation

Show more water heater installation reviews (19 more) →

Price

$593+103% vs typical dishwasher repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 62%Overpriced 10%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning115$37–$366
HVAC system maintenance89$27–$517
HVAC system repair86$278–$1.4k
Heating system installation83$1.2k–$2.4k
Toilet repair73$205–$554
A/C system maintenance71$26–$379
Install AC69—
Electrical outlet & switch repair68—

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