How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%54+7.6Replies to reviews 7%100+7.1Craft & service penalty93−0.7Momentum penalty90−1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREApex Pros Plumbing, Electrical, Heating and Air
Kettering, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 31 dishwasher repair services · 4.8★ from 2,526 Google reviews
Report card
Percentile vs other dishwasher repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired Apex Pros Plumbing, Electrical, Heating and Air for 8 kinds of job.
Apex Pros Plumbing, Electrical, Heating and Air for water heater installation
Clear ✕All 39 Google reviews tagged “Water heater installation”
Our most recent experience with one tech was great. He was very knowledgeable, but other then that our experience with Apex was absolutely horrible. From the day of install our equipment hasn’t worked properly and had only gotten worse with time. Both the electrician and plumber weren’t great. The electrician was…
Very professional and knowledgeable. And for 1 person, he got the job done in good time. Would recommend him anytime
Breakerbox
My mom got a estimate for a repair on a water heater wanted 4000 said it couldn’t be fixed I fell like they are taking advantage of old women or older people I called someone else got a estimate for 1500 but said it probably can be fixed for 300 bucks so I definitely would not recommend these people
At first I gave them a good review but it turned out the plumber Kaleb lied to me. He told me that he would change out our anode rod from our old water heater to our new one, when he quoted the job. Then the day he came to replace my water heater he said he couldn't change out the anode because it was a different…
When our hot weather heat tank spring a leak, we called Apex Pros. They sent out Barney the same day and before the evening our water heater was replaced. Barney was knowledgeable and personable. Would certainly use Apex again.
Abdul was awesome. Would recommend him to anyone. Extremely knowledgeable and honest. He busted his butt in the extreme heat. Showed me how rigged our old unit was and explained everything clearly. Will definitely call and only accept him to do the work for me that he can do. Thank you much sir.
Manny and Moe were extremely thorough, polite and quick. I couldn't recommend them enough.
Excellent service. We had a tankless hot water heater installed and just had a minor hiccup which was fixed quickly. The installers left the area clean and were extremely professional and courteous. I would have Austin and Steve back again. The cost was reasonable and the work was performed quickly.
Technician replaced TMP value and flushed my water heater. Thank for coming out today on short notice Jacob.
They came in and told us all they were going to do and they got to work and they replaced a water heater and a pressure pump and replaced some long needed plumbing and they were done, thank you Austin, effie, Tigan, and Jason(could not remember his name), but they took the old out and cleaned up their mess, and we…
In time and friendly
They came and did work and found out that we have to provide the part for the job and when we got the part it was messed up so we had to take it back to the store and get a new one to come out and fix it and it was going to take another week for them to come out and fix it so we fixed it ourselves and they wouldn't give us a discount on our bill
Excellent work
I would love to have him again if needed he was great and I appreciate him very much
My experience was wonderful at this company! From setting up the appt to the tech going to my mother's home to replace the water heater. I was at the hospital with my husband and I was able to set appt up, and pay for services without leaving my husband!! From the person I made the appt with to the technician who…
Had 2 old water heaters removed and new tankless system installed. Found new system leaking into basement on both inlet and outlet pipes 1 day after install. Called and was told it was not a priority to fix and it would wait until the next business day. On top of that Apex took a 50% down payment then charged 100%…
Thank you so much Blaine of Apex Pros for installing my new Lennox heater in an afternoon! Unfortunately my old heater gave way in such a historic cold winter! But I was in good hands with Apex Pros!
Our service technician, Brian Barney, was awesome. He was knowledgeable and professional. Great job when we really needed him. I highly recommend.
Aaron was excellent at communicating what was going on, he left the work area very clean.
Bryan Barney was very thorough and professional.
Guillermo came because of a water leak in my water heater. The old one would not relight and was pretty much shot. He replaced it for me. He throughly explained what he was doing and why. He was great and I would definitely prefer if he was the one to respond if I need a plumber again. I will absolutely call Apex…
Excellent work friendly
Thanks for making my home safer and the pros for great peoples to have the work done. Friendly people and understanding the needs of the customer, in other words customer service is the best.
Andi Taraj was a great specialist, awesome work and was fast for everything he had to do. It was a big job and these guys handled professionally- recommend going this route if you have a big project involving a large water heater and having it replaced 👊🧡
After much Googling, and a little blind faith, I decided to call Apex Pros today to have my water heater checked out. I had the very good fortune to have Jacob Beatty as my tech...and let me tell you, I am now a loyal customer! Jacob answered all my questions honestly and thoroughly. He was professional,…
Michael was awesome and professional all in one. His work was excellent.
My hot water heater stopped working.I looked up Apex plumbing and they had great reviews. So I gave them a call and they sent someone out within a couple of hours. Brian Barney was the technician. Turns out I needed a new hot water heater. He did an outstanding job with the installation and within a couple of…
True Professional! Brian came in and did an amazing job with our hot water heater!!!! I can't express how much I appreciate great work that's well worth the money spent! Will be back in the future!
Nick Taylor was friendly, helpful and answered all of my questions explicitly, concerning the heater, its maintenance and the Care Bear membership. He and his team member worked in a timely and efficiently manner. Our water was back on and operational. They were a great team.
He was great. He did a good job. I appreciate your company and your employees.
Jake was a really nice guy. Did the work and cleaned up after. And he took the time to explain how the new heater works. I appreciated that.
The entire team was very nice and respectful, and we're very efficient. I would have them do more work in the future.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 115 | $37–$366 |
| HVAC system maintenance | 89 | $27–$517 |
| HVAC system repair | 86 | $278–$1.4k |
| Heating system installation | 83 | $1.2k–$2.4k |
| Toilet repair | 73 | $205–$554 |
| A/C system maintenance | 71 | $26–$379 |
| Install AC | 69 | — |
| Electrical outlet & switch repair | 68 | — |
