iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 35 dog door installation servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★354 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe Apollo Pet Doors as punctual, professional, and knowledgeable, noting that installers clearly explain options and ensure high-quality workmanship. Recurring themes include quick service, clean work areas, and reasonable pricing compared to other providers. With a perfect 5.0 rating from 354 reviews and the owner responding to 84% of feedback, there are no common criticisms noted in the provided excerpts.
Google rating: 5.0 out of 5 from 354 reviews (100% five-star).
Reviews on this page: 354 Google reviews (341 with written comments, 136 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 22, 2026.
Service: Dog Door Installation Service serving Mesa, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other dog door installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Apollo Pet DoorsDog Door Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Apollo Pet Doors: 100/100 on this factor. Category median: 92.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Apollo Pet Doors: 99/100 on this factor. Category median: 90.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Apollo Pet Doors: 100/100 on this factor. Category median: 92.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Apollo Pet Doors: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Apollo Pet Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
354 Google reviews we collected
5.0of 5
5 stars354100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 341 written reviews
100%praise
Praise963100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude20221%
Would recommend18920%
Speed & response18519%
Quality & results16117%
Communication11712%
Price & value677%
Honesty & trust434%
What customers talk about
We read 341 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What a pleasant experience, on-time, professional attitude.”
“10/10 would recommend to anyone looking to have a quality dog door installed!”
“Not only was he super quick and affordable, but he was extremely informative and passionate as well.”
“Top notch Craftsmanship, no mess left behind, has your pets best interest in mind.”
“He showed up right on time, was very knowledgeable, and explained everything he was doing along the way.”
“He is mindful of what the customer is looking for, budget, and offers high quality at a reasonable price.”
“Thank you Apollo for the excellent work and genuine care for our pet and our story.”
People customers mention
Hale5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Apollo Pet Doors for 3 kinds of job. Pick one to see what they paid and said.
Justin12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
What a pleasant experience, on-time, professional attitude. Top notch Craftsmanship, no mess left behind, has your pets best interest in mind. Highly recommend Apollo pet doors.
Brianna7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
On time and very courteous! Work done very quickly and looks great! AND no more wasting AC and heat because it fits perfectly. Pups love it Thank you!
Steven5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Absolutely amazing seamless experience. Very knowledgeable and very friendly. Work was done with great quality and care. 10/10 would recommend to anyone looking to have a quality dog door installed!
Vanessa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Apollo was the best option for dog door installation I could have imagined. Not only was he super quick and affordable, but he was extremely informative and passionate as well. He was also easily flexible with booking, as we needed to make a change on our original installation date. He took the time to break down…
Sabrina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Apollo was amazing! He got me in within the same week for install and was complete within an hour! He left no mess and it came out looking amazing! 10/10 recommend! Also his customer service was great! Thank you so much 😊
Stacey11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Apollo came and bid my home. It won’t work with my home but he was super responsive and gave me so many options. He referred me to Hale Pet Doors to do it through my glass door. Highly recommend!!!
What a pleasant experience, on-time, professional attitude. Top notch Craftsmanship, no mess left behind, has your pets best interest in mind. Highly recommend Apollo pet doors.
Response from the owner · 3 days ago
Justin, thank you for just making my day so incredible with this wonderful review! I really can’t thank you enough for taking the time out of your day to leave this really nice review. Truly, I’m always a call or text away for you.
Apollo Pet Doors (480) 459-2995
Brianna7 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
On time and very courteous! Work done very quickly and looks great! AND no more wasting AC and heat because it fits perfectly. Pups love it Thank you!
Response from the owner · 3 days ago
Thank you soooooo sooooo much for the thoughtful review Brianna! It was an absolute pleasure to take care of this project for you, and if you need me, I’m there. Apollo Pet Doors (480) 459-2995
Steven Doyle5 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Absolutely amazing seamless experience. Very knowledgeable and very friendly. Work was done with great quality and care. 10/10 would recommend to anyone looking to have a quality dog door installed!
Response from the owner · 3 days ago
Steven your review is just so kind I am beyond thankful! I truly can’t even believe I get to do something like this for a living! Please let me know if I can ever be of any further service to you and it’s a done deal! Apollo Pet Doors (480) 459-2995
Vanessa Frugone4 reviewsiTotal number of Google reviews Vanessa has written across all businesses on Google Maps, not just this one.
Apollo was the best option for dog door installation I could have imagined. Not only was he super quick and affordable, but he was extremely informative and passionate as well. He was also easily flexible with booking, as we needed to make a change on our original installation date. He took the time to break down everything he was going to do and everything we needed to know in assuring detail before getting started on the job. He even took the time to help me train my dog who has never used a dog door once he was finished! He made me feel 100% comfortable to contact him if we ever have questions in the future. We cannot recommend him enough! Thanks Apollo!
Response from the owner · 6 days ago
Your review was beyond kind and I’m very thankful to you and your family for trusting me with this project! I’m just a phone call away. Apollo Pet Doors (480) 459-2995
Sabrina Gutierrez3 reviewsiTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Apollo was amazing! He got me in within the same week for install and was complete within an hour! He left no mess and it came out looking amazing! 10/10 recommend! Also his customer service was great! Thank you so much 😊
Response from the owner · a week ago
Sabrina thank you! I’m enjoying my evening and then your review poped up making it even better! I truly appreciate your business and trust! Apollo Pet Doors (480) 459-2995
Esther KLocal Guide · 83 reviewsiTotal number of Google reviews Esther has written across all businesses on Google Maps, not just this one.
Did a great job for a good job on my dog door for a move into my new house.
Response from the owner · 3 weeks ago
Good morning Esther! I am just arriving to my first job this morning and I saw this review from you and I have to say it really jumpstarted my morning and put me in the most positive mood! Thank you so much for sharing your kind words for everyone to see. Your business and your review both mean so much to me and as you know, I’m just a call or text away. Thank you so very much! Apollo Pet Doors (480) 459-2995
Stacey Worsley11 reviewsiTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Apollo came and bid my home. It won’t work with my home but he was super responsive and gave me so many options. He referred me to Hale Pet Doors to do it through my glass door. Highly recommend!!!
Response from the owner · 3 weeks ago
Stacey I really appreciate you having me over and sharing this thoughtful review! I’m always telling my clients that I just want them to be totally satisfied with the Final product whether that means doing business with me or someone else. Thank you for leaving a review that conveys that message very well! I’m always available if I can ever be of further service. Thank you! Apollo Pet Doors (480) 459-2995
M RLocal Guide · 13 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Great service! Apollo was very professional, friendly, on time, and provided high quality service. He took the time to go over options but did not have a sales pitch. He is mindful of what the customer is looking for, budget, and offers high quality at a reasonable price. Would recommend him to all family and friends. 5 Stars!
Response from the owner · 3 weeks ago
Mike thank you so much! Just so you know this you made my night! I’m at Vasa gym with my family right now and I felt the vibration from my phone and I look at it to see this awesome review. Thank you again for allowing me the opportunity to take care of this project for you. It was an absolute pleasure! Apollo Pet Doors (480) 459-2995
Matthew Nalan6 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Thank you Apollo for the excellent work and genuine care for our pet and our story. Apollo was very professional and his work was perfect. We appreciate how quickly he got the job done and will definitely recommend him in the future.
Response from the owner · 3 weeks ago
Gosh thank you for trusting me with your unique install. I actually had so much fun putting a Petdoor into those glass blocks. It was something different for me. I appreciate the wonderful review and the hospitality you shared with me when I was at your house. Hopefully it was very apparent that you are dealing with a person that is always a call or text away if ever needed. Thank you so much! Apollo Pet Doors (480) 459-2995
Summer Boyd2 reviewsiTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
Apollo was so great to work with! Quick, clean, efficient, and very knowledgeable! What a great experience. He made getting a dog door quick and easy during a stressful moving period. I’m usually more of a DIY person to save a few bucks, but hiring Apollo was the right decision for sure. He was thorough, and his professional installation + dog door didn’t cost much more than me doing it myself.You want to hire this guy!
Response from the owner · a month ago
Gosh Summer thank you very much for the kind and thoughtful review! Please let me know if I can ever be of any further service and it’s a done deal! Thank you!!! Apollo Pet Doors (480) 459-2995
