How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREApple Air Conditioning & Heating Inc.
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 1,052 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Apple Air Conditioning & Heating Inc. for 8 kinds of job.
Apple Air Conditioning & Heating Inc. for a/c system maintenance
Clear ✕All 193 Google reviews tagged “A/C system maintenance” · showing 100
Up and running in 24 hours!!
5 below was very professional and efficient! Diagnosed my GREE system in 5 minutes and repaired the same day, service only took an hour. I’m extremely happy with results. Thank you so much 5 below team!
Apple Air has always been great and Jordan raised the bar even further. The entire company is fast, fair, no pressure, and always kind. Prices are reasonable and service is exceptional! We woke up to a house 5 degrees warmer than the thermostat was set to. I called for service and Jordan was out within an hour. Thank you Jordan for getting us cool again!
Cali came by my apt, he was fabulous. Great customer service extremely thorough, explained everything along the way . Awesome technician. So happy with the service , thanks so much Cali 🙌🙌
Randy my service mechanic was very personable and efficient. He answered all my questions and quickly repaired the ac unit in a timely manner.
Amazing service and the staff is extremely friendly. Our AC was very old and they had to keep coming back to check back on it until it was completely fix. Higly recommended.
Everybody I’ve dealt with since I purchased a new HVAC system through Apple has been above and beyond in work ethic and reliability. Communication is great and they show up on time. They’ve even talked me through some things over the phone and I appreciate each one of them. Steve came yesterday to check on an…
Reggie was best technician. Very good service. Thanks Apple Ac
Gave detailed options. Great communication. Randy called prior to inform me of arrival time!
These guys don’t mess around. They are fast professional, and don’t try to sell you things you don’t need. Highly respect and recommend.
I am a very happy custmer because our service person, Reggie, was an excellent communicator, problem solver, thorough and gave me great advice on how to make my newer air condition last and save me money. First, he analyzed the problem and quickly found the malfunction in our air conditioner. Also, he evaluated each…
Reggie did a great job.
This is a great company. Service was terrific and serviceman was the best. Why anyone would use any other company is a mystery.
Apple Air has always been a great company to work with. Reggie was very communicative from when he got to my home to when he left since I was out at work during the maintenance. Would recommend to anyone needing a system repair or maintenance!
Apple is very efficient and knowledgeable.. Reggie was the technician that came and everything was great. We pay an annual contract that covers maintenance. Very affordable.
Techs are professional, polite, and call before they arrive which I appreciate. They also found a leak in our system that two other companies failed to locate which was costing us extra money on refills. They recently replaced our old unit that was giving us constant problems and they replaced the interior and…
Great services
Very happy with jordans work. Got me up and running quick. Very knowledgeable young man. Thank you Paul Bernardo
Reggie did an excellent job, very thorough, efficient, and he answered all my questions. Highly recommended!
The tech was great, no issues
Excellent customer service! On time!
He arrive and in less than 10 min he identify the problem and AC is back in business. Thank you Apple.
Met with their technician , his name was Tom. A good man in a bad world. When he left , I felt like I made a new friend. Thanks Tom for just being you.
Thank you to Apple AC for another great service! It’s great having the peace of mind the AC is in good working order. Unit was working great, but starting capacitor was getting weak. Apple diagnosed, proactively replaced, and good to go for the brutal summer! Great Technician! Great team! Thank you!
I have had an excellent experience working with Apple Air Conditioning & Heating. Their team is professional, reliable, knowledgeable, and always provides quality service. They are prompt, thorough, and take the time to explain any recommendations, which gives me confidence that the work is being done correctly. A…
Your guys were good fast and efficient. Very little inconvenience while they were doing the replacement of my old ac unit.
Steven came by my house last week because I thought something was wrong with my outside unit and he was fabulous!! Great customer service, extremely thorough & walked me through everything he was checking. Explained everything along the way as well. Awesome technician! This call was under warranty so I can’t speak on pricing.
Called on a July hot day with no a/c Apple Air came as scheduled and in less than 45 minutes he was done , we had a/c again. Thank you for your tech politeness . Gp
Jessie was excellent to work with. He very quickly diagnosed issue and very efficiently repaired. He then did some system checks and some routine maintenance that needed to be done. I really appreciate his great attitude and his work today.
My wife and I were very pleased with the professional work and results of our dealing with Apple Air.
Apple installed my new unit 10 years ago and has been the most trustworthy HVAC service ever since. My most recent service call was for an airflow issue. The tech was professional, educational, and helpful. Their annual maintenance plan is worth peace of mind as well.
Very friendly and helpful .. explaining everything he did thank you Tom see you next time
Prompt, knowledgeable and respectful, Apple Air’s tech, John saved the day for this gal! He replaced the needed part and I’m my way to a cool afternoon at home.
John Lopez came to service our a/c. Something in the system failed. Bear in mind that this system was installed 2 years ago. This should NOT have occurred. Repairs are ongoing. John was fantastic. He took his time going over the unit in its entirety, taking pictures and telling us what he was doing and why while…
Great and friendly service. Just renewed my contract!
Great service! Wonderful tevhnician! Very happy with Apple right now!
I would like to give a glowing review for the technician, Juan, who came to set up the AC app for me. He was professional, punctual, and incredibly knowledgeable. He walked me through every step, made sure I was comfortable with the app, and answered all my questions. I couldn’t be happier with the service. Highly recommended!
John Lopez, called before appointment to advise of ETA to our house. Got there right on time and preformed his work flawlessly! I have over 40 years experience i. The trades here in central florida. I very highly recommend Apple for your A/C and heating needs!! Very satisfied!
Sayd has always been an asset to this company. He is always on time, professional and goes out of his way to ensure everything works well. I’m never sold on anything I don’t need and he does amazing and honest work. I’ve been with Apple for years and continue to do so. Thanks Sayd! Had a recent service call with…
John Lopez was my tech today. He did not waste time and addressed the unit with care and professionalism.
Tom, our technician was professional, courteous and efficient. He diagnosed the problem quickly and got our AC up and running in no time! I would definitely recommend Apple Air Conditioning.
We had an emergency service call that was responded to in less than an hour. Kyle was great. Fixed our aging system and gave us great info on what we might do next. Highly recommended.
From booking through the service, Apple was professional and efficient!
Service tech, Nick, was knowledgeable, courteous and friendly. I am very happy with my service today.
My technician was Kyle , I am so grateful that he was there. He was very informative, professional and knowledgeable. He knew what was the cause of the issue within 5 mins. He took his time making sure he do his diligence and checked everything to make sure there is nothing else that cause my AC to not be blowing…
These guys responded quickly and professionally. They trouble shot the cooling issue and got the A/C working again, same day service and reasonably priced. Will continue to use them
Kyle with Apple Air Conditioning & Heating truly came to the rescue for me! After another company loosened the TXV connection at the coil last Thursday, causing my refrigerant to leak out, Kyle stepped in and completely restored my faith in honest HVAC professionals. Not only was he on time (unlike the previous…
We contacted Apple A/C for our annual A/C maintenance and we are so pleased with the result!! Justin M came out and was super friendly and knowledgeable about all things in the A/C world, and assisted us with the utmost understanding and professionalism! We highly recommend Justin and Apple A/C!
Apple Air Co. was recommended to me by a friend and I have been extremely satisfied with the level of professionalism. Reasonable prices but, above all, great service by office but more so, their technicians. John was my technician for my one of two yearly services followed by a return visit to replace a part in my…
Jordon had a fantastic personality and was very conscientious about the work he did. Excellent job!
Always excellent service. No upsells, get right to the issue.
John was here quick and resolved the problem right away. Great customer service.
A ‘window’ was given between 8am-12pm, and was pleased that John (service representative) very polite, and professional - showed up before 9 am, so the service was completed in a timely manner.
Had a great experience with Apple Air. I recently moved into my home and the AC needed some love the house was not cooling effectively and had humidity issues. Nick came out and did a great job and was courteous and professional. Unfortunately, while the updates helped we hadn't gotten to the end of the road fixing…
The A/C repair service was excellent the technician arrives on time was friendly knowledge and very professional he took time to explain what was wrong and quickly fixed the issue he make sure my system was working perfectly before leaving I would recommend this company for the excellent customer services I would use them again
I have been using Apple since opening our small business; they have always been professional, responsive and communicative.
Nick was pleasant and a very effective communicator. He explained everything well and was thorough. He accomplished all necessary work on the spot. It was an unusually pleasant experience. Highly recommend!
Great AC company, I have been using them for years!
Tom was great, he fixed the issue and taught me how not to be a degenerate homeowner along the way.
Apple Air staff was very professional and thoughral. They sent proof of what they were offering and completed the job within 24 hours. Nick was my tech, very knowledgeable and kind. I recommend them for any Air Condition job. They are awesome!
Kyle was great from start to finish. He was very professional and explained everything thoroughly and what he was going to do. He walked me through what he was going to do and also gave me some tips on future maintenance for the system. I really appreciated the service, feedback, and professionalism. Best regards Steve Heiler
Great job and very professional
The service representative was very informative and knowledgeable! I think he did a great job!
Randy & john were our service technicians. They were polite, knowledgeable and answered all of our questions. We highly recommend Apply AC for your AC needs!
We cannot say enough good things about Apple Air; the owner and crew were all top notice. We had a catastrophic failure of our AC unit over the weekend, and Apple Air replaced our unit and we couldn't be happier. The crew was attentive, polite and paid attention to detail during the installation. We highly recommend Apple Air.
The technician performed preventive maintenance on two AC units.
Wow, Apple Air Conditioning and Heating for the win. For the record, I am not a bot and this is a real review! Terry was professional, punctual, and extremely knowledgeable. He took the time to explain all my options, answered every question, and made sure I felt confident in the system we were choosing.…
Great job on servicing my AC unit. Special thanks to Randy!
Our technician Nick was amazing. He clearly explained everything and made issue easy to understand. A pleasure to work with and just a good guy in general. 10/10
Thank you Nicholas for the excellent service! Welcome to Apple Air as I have been a customer for over 12 years.
Had problem w/thermostat. Tom from Apple, checked the stat for wiring issues. Found none. Realized it was the overflow float that shut the system down to avoid any water damage. Cleaned the drain lines, checked the entire system. Tom explained every step taken to insure I could maintain the system without…
Just got my maintenance done by Kyle at Apple air-conditioning Kyle was very professional and very knowledgeable. I would recommend anyone to use them
My technician, Tom, was a professional in every aspect of my service call. His technical proficiency and customer service were excellent. He took the time to explain what he was doing and patiently answered all of my questions. I will confidently be recommending Apple to my neighbors and friends. Apple should be…
Nick was great. He was prompt, personable, efficient and knowledgeable. I would recommend Apple Air for your air conditioning needs.
We had a leak in our AC unit so I called Apple Air (who is our AC service company) and they had someone out that day. He fixed the issue and the charge was reasonable....just the usual service fee and time spent. No extra charge just because it was "same day". We will continue to use Apple Air as our AC company.…
Charles is outstanding. Personable, knowledgeable, and very considerate of his clients in the services he provides!!!
The service man arrived promptly and was extremely knowledgeable.He explained everything to me in a way that I could understand
This is the 2nd system maintenance service with Apple Air Conditioning & Heating, Inc. and I couldn't be more pleased. Had 2 service companies prior to Apple and they pale in comparison to Apple's service. Our service technician, Randy, is exceptional. He thoroughly goes through the system explaining and showing…
The technician who did my serving on 10/17 was super friendly and efficient.
Extremely professional tech came to my house was extremely communicative and informative of what we needed for our AC unit. No pushy up sales at all. We will be using Apple AC for our maintenance going forward or anything we need for our AC unit in our home And to add their customer service reps that answer the…
Great folks to deal with!
My air conditioner had shutoff unexpectedly. I was able to call and have someone working on it same day. Randy was knowledgeable, polite and quick, had my A/C running in no time!
We had our unit serviced by Apple. The technician, Javier, called ahead, arrived when he said he would, explained what he did, and was exceptionally polite and courteous. Thank you Javier and blessings to you!
Apple Air is the best A/C company Ive ever had. Excellent service before and after the sake with outstanding service. They are a team dedicated to helping people. I am a customer for life. Apple will earn your business. They installed the system i have now and have provided excellent service since then. They take…
Very friendly and knowledgeable servicemen. Took time to explain work done. Will usually apple again for any AC service.
⸻ I’ve had this company out twice in about a month, which is not ideal for a homeowner. Despite confirming receipt of payment for both services, they claim they don’t have a record of the first work order—concerning, to say the least. During the most recent visit, the technician seemed more focused on giving…
Brian was awesome!! He's very knowledgeable and super nice. I will definitely recommend this company for any heat or a/c needs.
Great experience - Technician was awesome, very communicative, told me everything he did and what to look out for
The response time, professional attitude of Brian was incredible.He was thorough, explained problem and solution well and expedited getting the part because we had family coming !! 9/10.25
I have had Apple AC to my home on a couple of times. Their technician Kyle has been very professional at all times. I do appreciate his detail explanations in terms that I can understand. In addition they provide very accurate estimates for work PRIOR to the work taking place which I have never had with other AC…
Great service have used them for years! Always been fair on price, quick service calls and and friendly!
Apple Air and Kyle exceeded my expectations by scheduling a technician to fix my issue within the day. As a result, we did not have to suffer sleeping in a warm house overnight.
Christopher provided excellent service
They were great! He arrived on time and completed the job and made the payment right through his iPad..
Knowledgeable engineers who explained every step they took, wasn’t a straightforward job either. Would definitely use again and recommend to others.
Prestan un excelente servicio, mantenimiento normal y emergencias
Excellent, easy to deal with company. Tom, the Engineer arrived contacted me to advise if arrival time, he arrived on time, carried out the annual maintenance of the A/c in a professional and tidy manner. Would definitely use again and recommend to others. Many thanks
Always great customer service. Kyle was very professional and knowledgeable.
Kyle was professional and informative.
Kyle was AWESOME when he came out to do an Emergency Service Call for my elderly Mom. He was at my Mom's house on an Emergency Call in 20 minutes to fix her AC at 11:30 at night! He was very professional and thoroughly explained everything to us. Your company should consider Kyle an amazing asset for your Company!…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 188 | $78–$351 |
| HVAC system maintenance | 149 | $114–$453 |
| A/C system repair | 124 | $227–$611 |
| Repair HVAC | 45 | $57–$738 |
| HVAC system repair | 38 | $209–$1.2k |
| Install AC | 36 | $1.6k–$3.7k |
| Install thermostat | 21 | $275–$721 |
| Heating system repair | 14 | $188–$867 |
