How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%28+2Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREApple Air Conditioning & Heating Inc.
Winter Garden, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.8★ from 1,052 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Apple Air Conditioning & Heating Inc. for 8 kinds of job.
Apple Air Conditioning & Heating Inc. for a/c system repair
Clear ✕All 125 Google reviews tagged “A/C system repair” · showing 60
Had great service with Apple A/C. Called and they were able to come out same day. Tech was courteous and efficient.
Apple Air has always been great and Jordan raised the bar even further. The entire company is fast, fair, no pressure, and always kind. Prices are reasonable and service is exceptional! We woke up to a house 5 degrees warmer than the thermostat was set to. I called for service and Jordan was out within an hour. Thank you Jordan for getting us cool again!
John Wilson is a top notch representative for Apple - we had a long-time problem with the condensation pipe from our AC: he listens, thinks, acts, and thanks!
Service technician was excellent. He was very friendly, informative and thorough.
Amazing service and the staff is extremely friendly. Our AC was very old and they had to keep coming back to check back on it until it was completely fix. Higly recommended.
Jordan was our technician. He was very professional and knowledgeable. He went step by step showing my husband what he was doing. He carried on a pleasant conversation while not skipping a beat. He was very thorough. He knew immediately what the problem was. Highy recommend Apple Air and Jordan.
John came by and cleared the drain line, tested all and fixed the issue. Very polite, informative and knowledgeable.
Great customer service very fast
Techs are professional, polite, and call before they arrive which I appreciate. They also found a leak in our system that two other companies failed to locate which was costing us extra money on refills. They recently replaced our old unit that was giving us constant problems and they replaced the interior and…
From the moment I contacted Apple Air, they were professional, courteous and responsive. John arrived on time, explained the repair and completed the work efficiently. My A/C is cooling again and I’m very pleased with the service.
Our York heat pump broke, fortunately, it's under warranty. Steven came out for diagnostic and identified needed parts, which had to come from York. After a week, we're told that parts would be late. They sent out a portable unit free of charge. It's a small unit but it's better than nothing. Much appreciated!…
Apple Air came out to my house when the AC was heating instead of cooling. They arrived quickly and quickly located the problem and resolved the issue. They were reasonably priced and the technician was friendly and professional. I also have a property management company and send them out to the properties I…
I have had an excellent experience working with Apple Air Conditioning & Heating. Their team is professional, reliable, knowledgeable, and always provides quality service. They are prompt, thorough, and take the time to explain any recommendations, which gives me confidence that the work is being done correctly. A…
Called on a July hot day with no a/c Apple Air came as scheduled and in less than 45 minutes he was done , we had a/c again. Thank you for your tech politeness . Gp
AC went down Sat morning, repairman came quickly. Professional and courteous! Got us back up and running quickly!
Sayd has always been an asset to this company. He is always on time, professional and goes out of his way to ensure everything works well. I’m never sold on anything I don’t need and he does amazing and honest work. I’ve been with Apple for years and continue to do so. Thanks Sayd! Had a recent service call with…
John Lopez at Apple AC is AMAZING!! My Mom was having AC issues so we called Del Air (who installed her A/C units 11 years ago). Del Air came out and within minutes showed us pictures of mold and corrosion around the wires. Del Air said both units need to be replaced and would cost between $25,000 - $40,000.…
Tom was our technician. He was on-time, professional and courteous. He did a thorough job and didn't try to sell a new unit. Our system is old, but stable and reliable. He acknowledged that as true. Tom is a man who has a great work ethic and represents Apple Air very well. Apple was recommended by more than one…
Tom was professional, did a great job and was a pleasure to be around. He showed up promptly and solved our problem quickly. He had our system pumping out cool air in less than an hour! Apple has been our A/C company for several years and will get the call next time too.
Tom was very helpful and friendly.
The office staff of Miranda, Danielle, and John were very accomodating and attentive with me over several phases of repairs to my Heat Pump systems in two houses. Beyond that, Service Manager Brian Deaton and technicians Jose Borrero, Thony Joseph, and Brian Narehood were especially accomodating and efficient in…
Had a great experience with Apple Air. I recently moved into my home and the AC needed some love the house was not cooling effectively and had humidity issues. Nick came out and did a great job and was courteous and professional. Unfortunately, while the updates helped we hadn't gotten to the end of the road fixing…
Randy, the tech was great. He explained every step of the diagnostic and repair process. Fast service as well with no hidden cost.
I have been using Apple since opening our small business; they have always been professional, responsive and communicative.
We cannot say enough good things about Apple Air; the owner and crew were all top notice. We had a catastrophic failure of our AC unit over the weekend, and Apple Air replaced our unit and we couldn't be happier. The crew was attentive, polite and paid attention to detail during the installation. We highly recommend Apple Air.
I’ve used Apple for AC maintenance for three years. I have three older units which I’m trying to get as much life from as I can. Apple is always fast, knowledgeable and, most important, honest and reasonably priced. I highly recommend them for AC service.
The technician Tom was extremely polite, courteous and professional. He investigated the fault and explained clearly the options for repair.
On 12 5 25 Our Heat / AC unit was not working, Apple sent their technician Nick to fix the problem, Nick quickly diagnosed the problem as a faulty circuit board and quickly went to get one, he returned and replaced the board without delay and had us back up and running before lunch, he tested all phases of…
We had a leak in our AC unit so I called Apple Air (who is our AC service company) and they had someone out that day. He fixed the issue and the charge was reasonable....just the usual service fee and time spent. No extra charge just because it was "same day". We will continue to use Apple Air as our AC company.…
There’s a running theme of it takes at least 2 visits to get things right when dealing with Apple Air. We continue to have issues with our AC Unit. It’s 2 years new. Improper Air Flow, Sensors going Bad, Fuses blowing, and Astronomical Light Bills due to Heat and AC running simultaneously (which they reimbursed us for).
Brian was our technician. He was terrific. Called before coming. Totally professional!!!
Brian was fantastic. He was very skilled and experienced. I would definitely recommend this company. Diagnosed the problem very effectively and resolved my issues with the AC highly recommended.
Our AC stopped working on a Sunday evening. We called Apple and within minutes the on call technician, Randy called us back. He gave us an estimated ETA and called again to confirm his arrival time. Once there, he quickly diagnosed the problem and fixed it. He even showed me how to do routine maintenance to avoid…
Kyle is a great technician. Very knowledgeable, professional and personable. Thank you for having such a great team member!
Very professional and courteous. Did excellent work, fast and precise. My A/C works better now than it did new! Will definitely be using them again for future maintenance and repairs if needed.
Apple Air and Kyle exceeded my expectations by scheduling a technician to fix my issue within the day. As a result, we did not have to suffer sleeping in a warm house overnight.
Very honest company will fix only what is needed, not sell you on more. Impressive.
Prestan un excelente servicio, mantenimiento normal y emergencias
Randy did an excellent job at showing and explaining to me the issue with my AC system. He was very professional and kind. The office staff was also very courteous when scheduling the appointment. I have been using Apple AC for many years and definitely recommend them.
Professional service. Fair pricing. Apple Air installed my system and maintain it. I count on them for my family's comfort.
Jose my tech was polite, friendly and knowledgeable. The repair appointment was made at my convenience and there were no problems. Apple Air got me up and running in no time!
Apple Air is an excellent HVAC contractor, they have very knowledgeable staff. Highly recommended
The appointment pricing a great and the schedule is flexible. The tech was Charles. He was so professional and knowledgeable, he helped me figure out the right filters and even the right temp to keep my system running like new. I happily signed up for the annual plan, I mean when don't we need AC in Florida
Always extremely happy with the people and services provided! They are prompt, friendly, and helpful. Even when it’s peak time and you’re thinking it’ll take them a while to get to you. Highly recommend!
From the minute I “walked off the street “ and into the shop I was greeted warmly and professionally. From that point on my concerns were addressed and taken care of. From the office to the tech that came out. Apple Air has my business.
10/06/23 update: Went above and beyond to make sure I was taken care of. Highly recommend. Quick to come out, knowledgeable, professional, and reasonably priced.
We purchased our home in 2021 and elected to use Apple AC as they installed the current Trane system in 2015. Our system recently failed so we scheduled Apple to investigate. The technician Brian Narehood, determined that the blower motor had failed and arranged to order one from Trane. After some delays due…
Unfortunately I am here to give negative feedback. My father, who passed in 2019, has been using Apple Air for, what feels like, the last 15yrs or so. He’s been happy with their services. Since his passing I have taken over the property and dealing with things. They were good up until the last 6-8 Months. I’ve had…
I've used Apple for over ten years. The quality of service has remained high, professional, reasonably priced. I highly recommend Apple A/C without qualification.
Juan came out and quickly diagnosed the issues with my AC system, gave me options, and helped me decide on the best way to fix. He was professional and friendly which anf I'd highly recommend Apple in the future. Update: They've replaced two of my units in the past couple years, outstanding service and a very…
The technician was very professional, found the problem right off & was fixed in 15 Min. Thank you Apple Air.👍😃
Charles was awesome as always. Thanks!
We have been clients of Apple Air for many years. This company is honest, efficient and reliable. Excellent customer service, Miranda and Brian Narehood was our service tech this last visit and went above and beyond. Highly recommend.
He was knowledgeable, polite, well spoken and did great job.
Thony is a great technician! Very thorough in explaining the problems with the leaking coil and breaking down the what and why of the bill. He is very hard working and dedicated to his job.
Very polite and courteous service.
Appreciate them coming out at all hours and always doing a professional job.
Apple Air was great. They responded quickly to our issues and our technician, Charles, was the best we have ever had.
Clearly knowledgeable and answered my questions. Very nice and arrived when he said he would. Great service!
After the hurricane, the ac wouldn’t come back on fully, hotter in my house than outside!! Brian called 30 minutes prior to arrival, arrived on time, explained EVERYTHING in layman’s terms so I could understand (I’m from the north& had lots of questions!). He got the system back up running icicle cold air & even…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 188 | $78–$351 |
| HVAC system maintenance | 149 | $114–$453 |
| A/C system repair | 124 | $227–$611 |
| Repair HVAC | 45 | $57–$738 |
| HVAC system repair | 38 | $209–$1.2k |
| Install AC | 36 | $1.6k–$3.7k |
| Install thermostat | 21 | $275–$721 |
| Heating system repair | 14 | $188–$867 |
