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Appliance Fixicians

Appliance repair service · Summerville, SC · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%97+13.7Replies to reviews 7%39+2.8Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 37 refrigerator repair servicesPosition by Experts Score among all companies we track in this category. · better than 53%
5.0 ★★★★★ 152 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
18%reviews answered by the owner
$250typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Appliance Fixicians at a glance

Google reviewers rate Appliance Fixicians five stars based on 152 reviews, highlighting prompt scheduling, knowledgeable technicians, and fair pricing for washing machine, dryer, and dishwasher repairs. Customers frequently note that staff arrive on time, communicate effectively, and often resolve issues quickly or provide cost-effective part recommendations. The single low-star review offers no specific details, while the business owner responded to 18 percent of all comments.

  • Google rating: 5.0 out of 5 from 152 reviews (98% five-star).
  • Reviews on this page: 152 Google reviews (122 with written comments).
  • Owner responses: the business replied to 18% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Refrigerator Repair Service serving Summerville, South Carolina.

Data from Google, last updated October 26, 2026.

Score profile vs other refrigerator repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction96Reliability94Craft & service99Value97Momentum100Replies to reviews39Satisfaction: 96 (median 89)Reliability: 94 (median 84)Craft & service: 99 (median 96)Value: 97 (median 100)Momentum: 100 (median 100)Replies to reviews: 39 (median 95)
Appliance FixiciansRefrigerator Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance Fixicians: 96/100 on this factor. Category median: 89.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance Fixicians: 94/100 on this factor. Category median: 84.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Appliance Fixicians: 99/100 on this factor. Category median: 96.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance Fixicians: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance Fixicians: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Appliance Fixicians: 39/100 on this factor. Category median: 95.D
39

Bar = this company · dark tick = category median.

Star ratings

152 Google reviews we collected

  • 5 stars14998%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 122 written reviews

  • Praise273100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price717%
  • Reasonable3583%
  • Overpriced00%
  • Not sure00%
$250-14% vs typical refrigerator repair services

Middle half of what 32 customers paid ($132–$297) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response7628%
  • Staff & attitude5821%
  • Would recommend4215%
  • Quality & results3613%
  • Price & value2710%
  • Communication207%
  • Honesty & trust155%

What customers talk about

We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were in and out quickly to replace our old washer gasket.”
  • “Our service technician came on time, fixed the problem and very professional.”
  • “We will use them again and recommend them to anyone in the Charleston area.”
  • “ver I need appliance repair I will definitely call appliance fixcians Excellent service from whoever I spoke to on the phone to Wendell V who arrived…”
  • “They also were a great price compared to other companies”
  • “They explained their pricing before the first visit, they got here next day to evaluate the problem and returned a few days later when the part arrived.”
  • “Wendel arrived and was honest that the first fix may not do the trick and the control board may be the issue.”

People customers mention

  • Wyndel 10 reviews
  • Repair 10 reviews
  • Wendell 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Appliance Fixicians for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Eloise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came within the same week and did a great job. They were in and out quickly to replace our old washer gasket. I had purchased the part myself and they installed it.

Paid $200–250Reasonable priceWashing machine repair
ColinLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

First it was Brittany in the office that was fantastic and timely to get work scheduled. Then it was Wendel that came to our home to repair our washing machine. Wow he did a great job and pretty quickly too. He was fully prepared and knowledgeable. Highly recommend MPAR! 5.13.26 Wendell came out to do a repair on…

Paid $150–200Reasonable priceDryer repair
AmberLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My washing machine (electrolux) was stuck in closed mode with clothes inside and piles of other laundry waiting. I had called another company, who rescheduled me for 3 days out. This team was able to get technician out in less than 24 hrs from the call and also asked me if I had tried a couple of things on my own…

Paid $300–350Reasonable priceWashing machine repair
Marie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

If ever I need appliance repair I will definitely call appliance fixcians Excellent service from whoever I spoke to on the phone to Wendell V who arrived at my house on time and found the problem right away. It was a simple broken knob He gave me the part number and a link that I could order it on Amazon for less…

Paid $50–100Reasonable priceDryer repair
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Appointment was easy to setup. Technician came with all the parts he thought he would need. Landon was professional, courteous and most of all knowledgeable of my dryer repair. I would use again if any of my appliances need repairs.

Paid $250–300Reasonable priceDryer repair
CJ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Call them! Easy to schedule and came out the next day. Really grateful for them- fair and easy pricing. And the tech who came out was kind and really went above and beyond in fixing our dryer. Highly recommend! Thank you!

Paid $250–300Great priceDryer repair

Photos

Customer reviews

5.0 ★★★★★ 152 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
martha ann stuckey9 reviewsTotal number of Google reviews martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wyndel was great..professional , polite & prompt!

  • Price: $100–150
  • Services: Dryer repair
  • Repair wait time: 0–1 hr
Eloise Heath1 reviewTotal number of Google reviews Eloise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came within the same week and did a great job. They were in and out quickly to replace our old washer gasket. I had purchased the part myself and they installed it.

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Washing machine repair
Mike Zavada6 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good, efficient service.

  • Price assessment: Great price
  • Price: $100–150
  • Services: Dishwasher repair
Colin SmoakLocal Guide · 33 reviewsTotal number of Google reviews Colin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First it was Brittany in the office that was fantastic and timely to get work scheduled. Then it was Wendel that came to our home to repair our washing machine. Wow he did a great job and pretty quickly too. He was fully prepared and knowledgeable. Highly recommend MPAR! 5.13.26 Wendell came out to do a repair on my dishwasher. What a good guy he is! Knows his trade really well - highly recommend him for your appliance repair needs.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Dryer repair
John Nilson3 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, quick and pleasant.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Dryer repair
Cathy Kepes1 reviewTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our service technician came on time, fixed the problem and very professional.

  • Services: Washing machine repair
Michael Elkisch10 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and helpful.

  • Services: Refrigerator/freezer repair
Response from the owner · 5 months ago

Hi Michael, thanks for the review! I’m glad we had the part and were able to get you up and running the same day we came out.

MaryBurgess Harrelson2 reviewsTotal number of Google reviews MaryBurgess has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This team was great. We called and they came out the next day to replace our glass stovetop. They were respectful, prompt, and extremely fair! We will use them again and recommend them to anyone in the Charleston area.

  • Price assessment: Reasonable price
  • Services: Stove & cooktop repair
Response from the owner · 5 months ago

Mary, we really appreciate you taking the time to leave us this review! It was our pleasure to help replace the glass on your range and we are glad everything went smoothly. Thanks for trusting us, we are here should you need us in the future. Always glad to help out in the Charleston area.

Amber WhiteLocal Guide · 15 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My washing machine (electrolux) was stuck in closed mode with clothes inside and piles of other laundry waiting. I had called another company, who rescheduled me for 3 days out. This team was able to get technician out in less than 24 hrs from the call and also asked me if I had tried a couple of things on my own first. Trying to assist me in avoiding a fee for a simple fix. Wendel arrived and was honest that the first fix may not do the trick and the control board may be the issue. However the OEM has no better diagnostics for the issue and the first step is the best first attempt. He arrived less than 24 hours later with the part in hand. Everything is back up and running for 1/3 of the cost of a new washer and all the avoidance time of getting a new one. Thank you so much for making it so easy. Great communication on arrival times too.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Washing machine repair
Response from the owner · 6 months ago

Thank you Amber! We really appreciate the detailed review. Glad we could get your Electrolux washer back up and running quickly. We always aim to be honest and help our Charleston neighbors as much as we can. Thanks again for trusting Appliance Fixicians!

Marie Law11 reviewsTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If ever I need appliance repair I will definitely call appliance fixcians Excellent service from whoever I spoke to on the phone to Wendell V who arrived at my house on time and found the problem right away. It was a simple broken knob He gave me the part number and a link that I could order it on Amazon for less than $8. As a senior woman living alone service like this is really appreciated 5 stars all the way.

  • Price assessment: Reasonable price
  • Price: $50–100
  • Services: Dryer repair
Response from the owner · 6 months ago

Hi Marie, thank you for the review. We believe in trying to take care of people the way we want to be taken care of. I love finding an issue and being able to help out where I can. If you ever need us in the future we’re here for you.

Appliance Fixicians on Google Maps →

Business details