Analyzing 7,421,7237.4M ReviewsFor 20,96821K Experts

Experts Reviews · Company report
Appliance Fixicians logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%97+13.7Replies to reviews 7%39+2.8Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Appliance Fixicians

Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 152 Google reviews

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Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Appliance Fixicians is better than 96% of refrigerator repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Appliance Fixicians is better than 94% of refrigerator repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Appliance Fixicians is better than 99% of refrigerator repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Appliance Fixicians is better than 97% of refrigerator repair services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Appliance Fixicians is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Appliance Fixicians is better than 39% of refrigerator repair services.D
39

Reviews for your job

Customers hired Appliance Fixicians for 7 kinds of job.

Appliance Fixicians for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Refrigerator/freezer repair”

Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly and helpful.

Refrigerator/freezer repair
Evelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He did a great job

Paid $250–300Reasonable priceRefrigerator/freezer repair
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Appliance Fixicians were very easy to deal with, professional and knowledgeable. They diagnosed the problem with our ice maker, obtained the necessary repair part and returned the next day to complete the repair. We will use them for needed appliance repairs in the future.

Paid $300–350Reasonable priceRefrigerator/freezer repair
diana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt response to my message for help. Pleasant customer service. Wyndell came in time frame scheduled, diagnosed problem. He didn’t have the part, told me where to purchase it locally and how to replace it myself. I don’t have to wait on him to come back. On his way out, I had a question about my oven and he…

Paid $100–150Reasonable priceRefrigerator/freezer repair
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Repaired clogged line that created water leakage. He was awesome, quiet, efficient and kind

Refrigerator/freezer repair
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service, great company!! Most of all total trust in team. Will use in future for sure!!

Paid $100–150Great priceDishwasher repairRefrigerator/freezer repairService not listed
BobLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wendall from MPAR is amazing ,quick diagnosis of the issue and quality service to make the repairs!

Paid $300–350Reasonable priceRefrigerator/freezer repair
StevenLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fantastic people to work with! Professional, reliable, and fair pricing. Highly recommended!

Paid $100–150Reasonable priceRefrigerator/freezer repair
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wyndel provided excellent service, great follow up and came when he said he would. Will definitely use again!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Chris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wyndel absolutely solved our issue with our undercounter beverage cooler/ice maker. He responded quickly, communicated his arrival time, and worked diligently to repair our unit. We can recommend Wyndel and already have him saved in my phone!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Josh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, friendly, did the job well and the price was reasonable. 10/10 would recommend.

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Tony5 months ago★★★★★

Rating only, no written review.

Paid $100–150Reasonable priceRefrigerator/freezer repair
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceRefrigerator/freezer repair

Price

$250-14% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 83%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dishwasher repair17$153–$340
Dryer repair16$146–$334
Washing machine repair14$132–$365
Refrigerator/freezer repair13$196–$536
Washer/dryer repair4$225–$377
Stove, cooktop & oven repair4$275–$705
Oven repair4$221–$506

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