Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate this Beachwood computer repair service five stars based on seventy-five reviews, highlighting prompt turnaround times, fair pricing, and clear communication. Customers describe the business as handling a variety of needs, including PC and Mac repairs, custom builds, data recovery, and website design. The owner replies to nineteen percent of reviews, while consistent feedback praises the staff for providing honest assessments and affordable solutions without unnecessary upselling.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
75 Google reviews we collected
Phrases our text analysis found in 69 written reviews
How often each topic comes up in the written reviews
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rob has serviced my pc needs on several occasions, always promptly and efficiently.”
“satisfaction, and his repair charges are very affordable.”
“I am pleased with the prompt and excellent service that I received from this Company.”
“One of the hinges on my personal laptop was damaged the week school was starting.”
“He is very knowledgeable on pc issues and has always been able to find and correct my computer issues within mins and to my complete”
“Highly recommend for anyone needing quality computer repair.”
“The service was professional, easy to work with, and fairly priced.”
“It's hard to trust your PC build to anyone, but Rob treated everything with care.”
praise complaint · found by our text analysis, Google review wording unchanged.
Rob has serviced my pc needs on several occasions, always promptly and efficiently. He is very knowledgeable on pc issues and has always been able to find and correct my computer issues within mins and to my complete satisfaction, and his repair charges are very affordable. Rob is definitely my pc guy. I won't go to anyone else!
I am pleased with the prompt and excellent service that I received from this Company.
Needed a new PC guy choose this one due to 5star reviews- well deserved. Extremely prompt, fair pricing, informative and friendly. Will return.
You know I was very happy with the service Rob gave me he even direct me to get parts that were on a discount at Micro Center then getting them at Amazon he's very knowledgeable about computers if anybody needs their computer upgraded or looked at give him a call don't go to Micro Center to get your computer fixed
Rob did a great job repairing my PC. The service was professional, easy to work with, and fairly priced. Highly recommend for anyone needing quality computer repair.
Rob does a great job! Fair and honest. Purchased a new computer from and tuned up two other computers and did amazing. Prompt and responsive and gets the job done right the first time!
5.0 ★★★★★ 75 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Rob has serviced my pc needs on several occasions, always promptly and efficiently. He is very knowledgeable on pc issues and has always been able to find and correct my computer issues within mins and to my complete satisfaction, and his repair charges are very affordable. Rob is definitely my pc guy. I won't go to anyone else!
I am pleased with the prompt and excellent service that I received from this Company.
Needed a new PC guy choose this one due to 5star reviews- well deserved. Extremely prompt, fair pricing, informative and friendly. Will return.
You know I was very happy with the service Rob gave me he even direct me to get parts that were on a discount at Micro Center then getting them at Amazon he's very knowledgeable about computers if anybody needs their computer upgraded or looked at give him a call don't go to Micro Center to get your computer fixed
Rob did a great job repairing my PC. The service was professional, easy to work with, and fairly priced. Highly recommend for anyone needing quality computer repair.
Rob does a great job! Fair and honest. Purchased a new computer from and tuned up two other computers and did amazing. Prompt and responsive and gets the job done right the first time!
THE GOAT ‼️ i was referred to rob by my boyfriend & reached out to him for pricing on a pc rebuild (for context my pc was a custom build from 2020... a lil dust magnet). rob not only gave me an extremely reasonable price compared to the dweebs at micro center, he also gave me better recommendations on parts instead of just slapping everything together so he could get my money asap (cough cough.. micro center). he advised i spend the extra 150 ish to get a cpu & motherboard combo, and return my am4 motherboard & ddr4 ram i bought (what was i thinking). it took about a week before the parts came in stock, but once i brought everything over with my old pc, it only took rob about 3-4 ish days to get it done and ready for pickup (granted i'm assuming i got lucky not havin a million people ahead of me). not only did the final build blow me away, it exceeded my expectations and was exactly what i was envisioning <3 he also went the extra mile to do some stress tests & rgb color schemes for me. i'll end my tangent here but all 10's on the board for rob, extremely kind and personable guy. screw any other places if you're in the eastlake area or can make the commute he's worth going to !! thanks again rob
Great service; went out of his way to try to give me a variety of affordable options for my repair and really tried to get me the best deal on a replacement part for my laptop. A+. Will use again in the future.
Rob was very friendly and helped me with exactly what I needed. If your looking for a very respectful and responsibly priced place then I highly recommend checking them out! I will definitely return in the future if needed!!
I HIGHLY RECOMMEND THIS BUSINESS. The price for the service was less than half of what another business had quoted. One of the hinges on my personal laptop was damaged the week school was starting. I couldn’t open or close it with ease and each attempt had potential to damage the screen which somehow was still working! As a kindergarten teacher, I needed my laptop to work at home to prepare for my students. I was desperate to get my computer fixed and Rob was amazing! He came up with several options for me and after considering the suggestions, we agreed ordering a new front cover with all parts/screws would be best to get the hinge replaced and laptop back in working condition. Rob taped my laptop together for me to use at home for my school work while we waited for the part to arrive. I used it as a desktop at home until parts came in. Rob called me and set up an appointment to get it fixed and it was finished in less than an hour and a half! I am so grateful to have stumbled across this business and will not hesitate to return if I have future computer issues. Rob is super knowledgeable and great at his craft.
Appointment Only - On Point PC Repair LLC - High-end Computers - Mac - Websites on Google Maps →
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
