Aps Window and Gutter Cleaning logo

Aps Window and Gutter Cleaning

Window cleaning service · Memphis, TN · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 71 gutter cleaningPosition by Experts Score among all companies we track in this category. · better than 30%
4.9 ★★★★★ 239 Google reviews · 8 photos
95%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
41%reviews answered by the owner
Jul 2026latest review

Aps Window and Gutter Cleaning at a glance

Google reviewers rate Aps Window and Gutter Cleaning 4.9 out of 5 based on 239 reviews, frequently citing punctuality, thorough cleanup, and reasonable pricing for window, gutter, and pressure washing services. Customers often highlight responsive communication and professional care for landscaping. However, some low-star reviews note instances of property damage, missed appointments, and a lack of follow-up or resolution when issues arose.

  • Google rating: 4.9 out of 5 from 239 reviews (95% five-star).
  • Reviews on this page: 239 Google reviews (199 with written comments, 2 with photos).
  • Owner responses: the business replied to 41% of reviews.
  • Most recent review: July 20, 2026.
  • Service: Gutter Cleaner serving Memphis, Tennessee.

Data from Google, last updated November 1, 2026.

Score profile vs other gutter cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction91Reliability88Craft & service100Value100Momentum100Replies to reviews54Satisfaction: 91 (median 95)Reliability: 88 (median 96)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 54 (median 94)
This companyGutter Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aps Window and Gutter Cleaning: 91/100 on this factor. Category median: 95.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aps Window and Gutter Cleaning: 88/100 on this factor. Category median: 96.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aps Window and Gutter Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aps Window and Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aps Window and Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aps Window and Gutter Cleaning: 54/100 on this factor. Category median: 94.C
54

Bar = this company · dark tick = category median.

Star ratings

239 Google reviews we collected

  • 5 stars22895%
  • 4 stars52%
  • 3 stars10%
  • 2 stars10%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 199 written reviews

  • Praise38499%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price764%
  • Reasonable436%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results13034%
  • Speed & response8021%
  • Staff & attitude5915%
  • Price & value5514%
  • Would recommend5013%
  • Communication72%
  • Honesty & trust62%

What customers talk about

We read 199 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “On time, very thorough, clean up everything, easy to work with, good value.”
    “The worst part was I felt like I had to defend myself about them not showing up.”
  • “On time, very professional and careful with the landscaping.”
  • “The APS team was very prompt, efficient, and friendly.”
  • “Great value for whole-house window cleaning (inside and out).”
  • “I highly recommend them and have told my neighbors and friends about them.”
  • “I’ve used APS twice and they communicate well, show up on time, and do a great job.”
  • “I highly recommend APS Window and Gutter Cleaning to anyone looking for dependable, high-quality gutter cleaning service.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Aps Window and Gutter Cleaning for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On time, very professional and careful with the landscaping. Will be using them again.

Great price
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The APS team was very prompt, efficient, and friendly. Great value for whole-house window cleaning (inside and out).

Reasonable price
ChristyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have used APS Window & Gutter Cleaning 3 times now to have my gutters cleaned over the past several years. They are pretty amazing to watch walk around on the roof cleaning even my highest gutters. This is definitely something I cannot do myself because my 2nd floor is just too far for me to reach. They wash all…

Reasonable price
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a wonderful job! I was quoted $1,000 by another company - APS did it for $148 and they were thorough and cleaned up afterward. I am very pleased with the job they did! If you need your gutters or windows cleaned or any pressure washing - give them a call!

Customer photo from Debbie's review
Great price
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The workers from APS not only cleaned my gutters and the lawn underneath, but they also helped identify a leak in one of the gutter corners and repaired it. Great work and very neat

Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always extremely friendly and they do a wonderful job! They make our gutters look brand new and always make sure they clean up after themselves!

Great price

Photos

Customer reviews

4.9 ★★★★★ 239 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mark Setterlund7 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, very professional and careful with the landscaping. Will be using them again.

  • Price assessment: Great price
Laura Derrington14 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, very thorough, clean up everything, easy to work with, good value.

  • Price assessment: Reasonable price
Timothy McNeive7 reviewsTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The APS team was very prompt, efficient, and friendly. Great value for whole-house window cleaning (inside and out).

  • Price assessment: Reasonable price
Christy HunterLocal Guide · 12 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used APS Window & Gutter Cleaning 3 times now to have my gutters cleaned over the past several years. They are pretty amazing to watch walk around on the roof cleaning even my highest gutters. This is definitely something I cannot do myself because my 2nd floor is just too far for me to reach. They wash all my gutters out so everything drains property. They are quick and efficient. Great workers!

  • Price assessment: Reasonable price
Debbie Pekary2 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a wonderful job! I was quoted $1,000 by another company - APS did it for $148 and they were thorough and cleaned up afterward. I am very pleased with the job they did! If you need your gutters or windows cleaned or any pressure washing - give them a call!

  • Price assessment: Great price
Dan Moore8 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The workers from APS not only cleaned my gutters and the lawn underneath, but they also helped identify a leak in one of the gutter corners and repaired it. Great work and very neat

Jessica5 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always extremely friendly and they do a wonderful job! They make our gutters look brand new and always make sure they clean up after themselves!

  • Price assessment: Great price
Edward Purcell5 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Use APS every year for gutter cleaning and power washing. They always provide top notch service! Highly recommend this company!

  • Price assessment: Great price
Marsha Thompson2 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was pleased with the job of cleaning the windows of my two story house. The workers were careful of my landscaping.They left no mess. The price was very agreeable too! I have recommended this company to several friends.

  • Price assessment: Great price
Kristen Hansen11 reviewsTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent detailed work! Highly recommend ♥️

  • Price assessment: Reasonable price

Aps Window and Gutter Cleaning on Google Maps →

Business details