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Arbor View Veterinary Clinic

Veterinarian · Roseville, CA · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%91+12.9Replies to reviews 7%79+5.6Craft & service penalty93−0.7Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 40 veterinary techniciansPosition by Experts Score among all companies we track in this category. · better than 59%
4.7 ★★★★★ 1,044 Google reviews
88%five-star reviews
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
Oct 2026latest review

Arbor View Veterinary Clinic at a glance

Google reviewers rate Arbor View Veterinary Clinic 4.7 out of 5 based on 1044 reviews, with the owner responding to 75 percent of feedback. Customers frequently praise the staff for being friendly, thorough, and transparent about pricing, noting that veterinarians take time to explain options without pushing unnecessary services. Common services include routine checkups, vaccinations, nail trims, and travel certificates. Criticisms in lower-rated reviews focus on unexpected additional charges, perceived upselling, and instances where patients felt rushed or dismissed during appointments.

  • Google rating: 4.7 out of 5 from 1,044 reviews (88% five-star).
  • Reviews on this page: 1,044 Google reviews (721 with written comments, 62 with photos).
  • Owner responses: the business replied to 75% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Veterinary Technician serving Roseville, California.

Data from Google, last updated October 26, 2026.

Score profile vs other veterinary technicians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction79Reliability77Craft & service93Value91Momentum100Replies to reviews79Satisfaction: 79 (median 83)Reliability: 77 (median 78)Craft & service: 93 (median 90)Value: 91 (median 87)Momentum: 100 (median 100)Replies to reviews: 79 (median 49)
Arbor View Veterinary ClinicVeterinary Technicians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arbor View Veterinary Clinic: 79/100 on this factor. Category median: 83.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arbor View Veterinary Clinic: 77/100 on this factor. Category median: 78.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arbor View Veterinary Clinic: 93/100 on this factor. Category median: 90.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arbor View Veterinary Clinic: 91/100 on this factor. Category median: 87.A
91
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arbor View Veterinary Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arbor View Veterinary Clinic: 79/100 on this factor. Category median: 49.B
79

Bar = this company · dark tick = category median.

Star ratings

1,044 Google reviews we collected

  • 5 stars91888%
  • 4 stars626%
  • 3 stars172%
  • 2 stars111%
  • 1 star363%

Praise vs complaints

Phrases our text analysis found in 721 written reviews

  • Praise81795%
  • Complaints435%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1713%
  • Reasonable9575%
  • Overpriced43%
  • Not sure119%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude37043%
  • Quality & results12615%
  • Speed & response9811%
  • Would recommend809%
  • Communication708%
  • Price & value698%
  • Honesty & trust475%

What customers talk about

We read 721 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Could not ask for more caring, professional, and great people.”
    “I will no longer be going here absolutely unprofessional!”
  • “They are always very patient and thorough with all of our questions and inquiries.”
    “Not good dr divas would not listen to obvious signs and made my cat suffer very young and incompetent person will not ever use her again”
  • “Vet clinic And if you need a vet right away, then go to Willow rock but my experience with Arbor Vet was amazing and sorry that I put Doctor Cabrera…”
    “Thoughtful pet care, clear explanations, and no delays.”
  • “I would highly recommend any dog owner to this facility!”
    “…ly dehydrated and has some tension going on in her abdomen but should highly recommend just going to her normal vet clinic because it wasn’t too serio…”
  • “Doctor explained my options for my senior dog and didn’t try to upsell me with unnecessary procedures/medications.”
    “They didn't explain that a simple eye test they did will be an additional charge.”
  • “Always friendly, thorough, informative, and fair pricing--not just looking to "sell" services/products for the $$$.”
    “This place over charges .”
  • “It's so wonderful to go to a vet clinic where all the staff genuinely seem to care about what they do.”

People customers mention

  • Wedemeyer 28 reviews
  • Warren 22 reviews
  • Skolnik 17 reviews
  • Schmidt 17 reviews
  • Vets 9 reviews
  • Rivas 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Arbor View Veterinary Clinic for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Shauna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★

Great service and communication with the staff and doctor. They care so much for our fur family. 💕

Josh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Everyone here is AMAZING. Could not ask for more caring, professional, and great people.

Reasonable priceLarge animals
Amy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great staff and Drs! They are kind, caring and take exceptional care of your pets!!

Reasonable priceService not listed
Breana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Pam at the front desk and Dr Cushman are amazing. They are always very patient and thorough with all of our questions and inquiries. Dr Cushman is very caring and takes her time with the pet exams, we never feel rushed or pushed aside. Thank you so much to her!

Reasonable price
LawrenceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The staff were very pleasant and took great care of our two cats, giving them shots and applying tick and flea medication.

Reasonable priceService not listed
Kurt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great visit and care. Greta caring Vets and staff. We wouldn’t go anywhere else.

Reasonable price

Customer reviews

4.7 ★★★★★ 1,044 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Shauna Taylor8 reviewsTotal number of Google reviews Shauna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and communication with the staff and doctor. They care so much for our fur family. 💕

Response from the owner · 4 years ago

Thank you for your generous review, Shauna! Our team looks forward to seeing you and your pet again soon.

Josh LESS6 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone here is AMAZING. Could not ask for more caring, professional, and great people.

  • Price assessment: Reasonable price
  • Services: Large animals
Response from the owner · a week ago

We're honored to hear that you found our team caring and professional. Your kind words mean so much to everyone at Arbor View Veterinary Clinic!

Amy Burke10 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great staff and Drs! They are kind, caring and take exceptional care of your pets!!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 3 months ago

Hi Amy, We're so happy to hear that you had a great experience with us! Thank you for taking the time to share your feedback. This truly means a lot to our staff!

Breana Zamudio8 reviewsTotal number of Google reviews Breana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pam at the front desk and Dr Cushman are amazing. They are always very patient and thorough with all of our questions and inquiries. Dr Cushman is very caring and takes her time with the pet exams, we never feel rushed or pushed aside. Thank you so much to her!

  • Price assessment: Reasonable price
Response from the owner · a week ago

We agree, Pam and Dr. Cushman are both amazing. We truly appreciate your kind words, Breana!

Lawrence WoosterLocal Guide · 19 reviewsTotal number of Google reviews Lawrence has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff were very pleasant and took great care of our two cats, giving them shots and applying tick and flea medication.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a week ago

We’re happy our staff provided pleasant, attentive care for both of your cats. Thank you for your review!

Felicity NisbetLocal Guide · 17 reviewsTotal number of Google reviews Felicity has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Skolnik at Arbor View is wonderful--both knowledgeable and caring.

Response from the owner · a year ago

Thank you for your kind words about Dr. Skolnik. We're privileged to have such a knowledgeable and caring doctor on our team!

Rebecca Fain4 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was great. Everyone answered.my questions.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 2 weeks ago

Thank you for your generous feedback, Rebecca! We are glad your questions were answered. We look forward to seeing you next time!

Kurt Miller10 reviewsTotal number of Google reviews Kurt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great visit and care. Greta caring Vets and staff. We wouldn’t go anywhere else.

  • Price assessment: Reasonable price
Response from the owner · a year ago

We are so pleased to hear about your visit with us. Thank you for sharing your experience!

Capucine ChatmanLocal Guide · 25 reviewsTotal number of Google reviews Capucine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this vet! They treat my fur babies with care and respect. I recommend them to anyone looking for quality car

  • Price assessment: Reasonable price
Response from the owner · 2 weeks ago

We believe your fur babies should be treated with care and respect. Thank you for your review and for recommending Arbor View Veterinary Clinic!

Mildred Garcia7 reviewsTotal number of Google reviews Mildred has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog is always welcome. I also love how they did a follow up when my furbaby had to go to the ER.

  • Price assessment: Reasonable price
  • Positive: Responsiveness, Professionalism
  • Services: Large animals
Response from the owner · 5 years ago

Thank you Mildred, we enjoy our visit with your fur babies too.

Arbor View Veterinary Clinic on Google Maps →

Business details