iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%96+25Value 15%99+15.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★90 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
43%reviews answered by the owner
$74typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the salon 4.9 out of 5 based on 90 reviews, with the owner responding to 43 percent of them. Customers frequently cite punctuality, clear communication, and comfortable pricing for services including Brazilian waxes, lash lifts, facials, and brow treatments. The primary criticism involves the business relocating without providing updated contact information, resulting in unanswered phone calls.
Google rating: 4.9 out of 5 from 90 reviews (98% five-star).
Reviews on this page: 90 Google reviews (84 with written comments, 4 with photos).
Owner responses: the business replied to 43% of reviews.
Most recent review: September 6, 2026.
Service: Medical Spa serving New Hope, Minnesota.
Data from Google, last updated October 25, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: satisfaction.
Arize Aesthetics SpaMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arize Aesthetics Spa: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arize Aesthetics Spa: 96/100 on this factor. Category median: 93.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arize Aesthetics Spa: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arize Aesthetics Spa: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arize Aesthetics Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
90 Google reviews we collected
4.9of 5
5 stars8898%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
100%praise
Praise123100%
Complaints00%
Price
What customers reported paying
$74+41% vs typical medical spas
Middle half of what 28 customers paid ($50–$113) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3831%
Staff & attitude3629%
Quality & results3024%
Speed & response76%
Price & value65%
Communication32%
Honesty & trust32%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Would definitely recommend if you’re thinking of starting or looking for a different location.”
“She’s so funny, she’s sweet, she takes her time with her craft and asks questions to ensure you like your glam.”
“She did my makeup twice and she did a great job both times!”
“Suzanne, the owner, immediately put me at ease - she was so professional, and kind made me feel so comfortable with the process.”
“I used to do my own eyebrows after skin issues and trying to find someone to help at a reasonable price with consistently good results.”
“She’s very detailed, always makes sure I’m comfortable and always communicate with me on what she’s doing.”
“Suzy is knowledgeable, warm, and genuinely passionate about what she does.”
People customers mention
Suzanne18 reviews
Suzy10 reviews
Brazilian5 reviews
Korean3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Arize Aesthetics Spa for 7 kinds of job. Pick one to see what they paid and said.
CINTSALocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
I had a Korean lash lift and Brazilian wax with Suzy, and I had a lovely experience overall. She was very welcoming, personable, and made me feel comfortable throughout my services. I appreciated her attention to detail and the time she spent with me. Thank you, Suzy! 🥰
Paid $200+
DanielleLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Suzy is wonderful! I’ve been getting brazilians by her for the past 2 years, and throughout two pregnancies. Her space is comfortable and it’s easily the best service I’ve had for a brazilian. Would definitely recommend if you’re thinking of starting or looking for a different location.
Paid $60–80Brazilian waxing
Ben8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Suzanne does a great job at what she does. She makes me feel comfortable, the space is clean, and it's overall a great experience for men as well!
Hamako1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
She was amazing! She was recommended to be by my friend and I had the body massaged and the facial. They both felt amazing and depending on how social you are, she’s great to talk to if you don’t like to silence and if you want some peace and quiet, she can do that too. Throughout the time I was there, she was a…
Paid $200+Lash liftMassage
Aishwarya5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Had my first body facial at Arize Aesthetics Spa, and it was a fantastic experience. Suzy was wonderful to work with, and the treatment left my skin feeling absolutely amazing. I highly recommend her services to anyone looking for high-quality body skincare.
Paid $80–100Service not listed
Casey1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I went to Arize hoping to even out my eyebrows and Suzy went above and beyond my expectations. She's so professional and thorough and makes the experience easy and fun. Highly recommend!
Suzanne is so good at what she does! She did my makeup twice and she did a great job both times! She’s so funny, she’s sweet, she takes her time with her craft and asks questions to ensure you like your glam. I will definitely be back! Thank you Suzanne!
Services: Service not listed
Atmosphere: Relaxing, Energetic, Cozy
Maintenance: Well-kept
CINTSA LIS (AssonanceWriter)Local Guide · 13 reviewsiTotal number of Google reviews CINTSA has written across all businesses on Google Maps, not just this one.
I had a Korean lash lift and Brazilian wax with Suzy, and I had a lovely experience overall. She was very welcoming, personable, and made me feel comfortable throughout my services. I appreciated her attention to detail and the time she spent with me. Thank you, Suzy! 🥰
Price: $200+
Danielle Von RudenLocal Guide · 16 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Suzy is wonderful! I’ve been getting brazilians by her for the past 2 years, and throughout two pregnancies. Her space is comfortable and it’s easily the best service I’ve had for a brazilian. Would definitely recommend if you’re thinking of starting or looking for a different location.
Price: $60–80
Services: Brazilian waxing
Ben Kaminski8 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
She was amazing! She was recommended to be by my friend and I had the body massaged and the facial. They both felt amazing and depending on how social you are, she’s great to talk to if you don’t like to silence and if you want some peace and quiet, she can do that too. Throughout the time I was there, she was a great person to talk to and was on top of it if you had any concerns about what you’re getting and was very attentive. Will be going back next time!
Price: $200+
Services: Lash lift, Massage
Dani Lahr3 reviewsiTotal number of Google reviews Dani has written across all businesses on Google Maps, not just this one.
Had my first body facial at Arize Aesthetics Spa, and it was a fantastic experience. Suzy was wonderful to work with, and the treatment left my skin feeling absolutely amazing. I highly recommend her services to anyone looking for high-quality body skincare.
Price: $80–100
Services: Service not listed
JClary2 reviewsiTotal number of Google reviews JClary has written across all businesses on Google Maps, not just this one.
I had an amazing lingam steam today with Suzy. It was very relaxing and therapeutic.
Suzy always has incredible, nuturing conversation and information to share with me. Everytime I leave, my body and mind always feel like I was on a mini-vacation.
Thanks, Suzy and Arize!
Casey Langford1 reviewiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
I went to Arize hoping to even out my eyebrows and Suzy went above and beyond my expectations. She's so professional and thorough and makes the experience easy and fun. Highly recommend!
