iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 78 tire shopsiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★84 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the shop for quick, efficient service, friendly staff, and reasonable pricing. Many mention purchasing tires online through partner retailers and highlighting the technician's professionalism, punctuality, and honest communication regarding repairs. With a perfect five-star rating from eighty-four reviews, the business is noted for its clean facility and helpful approach, though the owner has not replied to any customer feedback.
Google rating: 5.0 out of 5 from 84 reviews (98% five-star).
Reviews on this page: 84 Google reviews (68 with written comments, 7 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 20, 2026.
Service: Tire Shop serving Ontario, California.
Data from Google, last updated October 26, 2026.
Score profile vs other tire shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Arrow Center TiresTire Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Center Tires: 98/100 on this factor. Category median: 83.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Center Tires: 97/100 on this factor. Category median: 81.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Center Tires: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Center Tires: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 34.–
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Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
5.0of 5
5 stars8298%
4 stars11%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
99%praise
Praise13299%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1271%
Reasonable529%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3023%
Price & value3023%
Speed & response2217%
Quality & results2015%
Would recommend2015%
Honesty & trust75%
Communication43%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is so easy to work with and extremely helpful, never felt any pressure to purchase anything extra, he gave me his recommendations from what he saw…”
“…dy had a feeling I needed, Aldo had it taken care of at an extremely reasonable price.…”
“advised me the moment my tires were ready to be installed and gave me a same day appointment.”
“I need a tires balancing for my 2020 camry and Aldo did a great job with exceptional service fee compared to other tires shop, will do business again.”
“I highly recommend this shop for all your tire needs and if he can’t do it he will gladly help you with recommendations from other local shops and get…”
“Aldo was Awesome I found him thorough "FixGO" he worked with two of my cars very Honest Professional.”
“Aldo was communicative and accommodating with the scheduling.”
People customers mention
Aldo12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Arrow Center Tires for 1 kind of job. Pick one to see what they paid and said.
Clifford3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I purchased my tires online and had them delivered to Arrow Center which is a partner installer of this reputable online retailer. Aldo was communicative and accommodating with the scheduling. When I arrived, I walk in to a clean shop and waiting area where Aldo greeted me and offered me a cold bottle of water. Less…
Great priceTires
edward4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Found this place through FIXGO.
Purchased tires online and had Aldo install them here. He is so easy to work with and extremely helpful, never felt any pressure to purchase anything extra, he gave me his recommendations from what he saw while installing my new tires and after asking about the other services he…
Great priceTires
Jake2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Just had two sets of tires installed at Arrow Center Tires—Falken Azenis for my BMW and Nexen N’Priz AH5 for my mom’s Kia Sorento. Aldo installed both sets and was very friendly and helpful. Great service and a positive experience overall. Thanks, Aldo and the team! Definitely recommend this shop.
Great priceTires
FidelLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I need a tires balancing for my 2020 camry and Aldo did a great job with exceptional service fee compared to other tires shop, will do business again. Thank you very much 😊
Reasonable priceTires
Stevebelix12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Fantastic service from Aldo!
advised me the moment my tires were ready to be installed and gave me a same day appointment. Started the installation the moment I arrived. Quick and quality installation.
I will not hesitate to use his services again.
Tires
David2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Good place to shop for tires. I like it, because it fast service and people are friendly.
I purchased my tires online and had them delivered to Arrow Center which is a partner installer of this reputable online retailer. Aldo was communicative and accommodating with the scheduling. When I arrived, I walk in to a clean shop and waiting area where Aldo greeted me and offered me a cold bottle of water. Less than an hour later Aldo was done and even helped me put my spare tire back. I paid for installation with the retailer and Aldo said I didn’t need to pay anything additional which added value. I will definitely return and recommend Aldo and Arrow Center to anyone!
Price assessment: Great price
Services: Tires
Christian Romero9 reviewsiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Found this place through FIXGO.
Purchased tires online and had Aldo install them here. He is so easy to work with and extremely helpful, never felt any pressure to purchase anything extra, he gave me his recommendations from what he saw while installing my new tires and after asking about the other services he recommended, which I already had a feeling I needed, Aldo had it taken care of at an extremely reasonable price. I had the alignment done through a co-op shop and Aldo took care of everything so all I had to do is sit and wait.
I highly recommend this shop for all your tire needs and if he can’t do it he will gladly help you with recommendations from other local shops and get you a fantastic price.
Price assessment: Great price
Services: Tires
Jake Tyler2 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Just had two sets of tires installed at Arrow Center Tires—Falken Azenis for my BMW and Nexen N’Priz AH5 for my mom’s Kia Sorento. Aldo installed both sets and was very friendly and helpful. Great service and a positive experience overall. Thanks, Aldo and the team! Definitely recommend this shop.
Price assessment: Great price
Services: Tires
Tomas Orellana6 reviewsiTotal number of Google reviews Tomas has written across all businesses on Google Maps, not just this one.
I need a tires balancing for my 2020 camry and Aldo did a great job with exceptional service fee compared to other tires shop, will do business again. Thank you very much 😊
