Experts Reviews · Company report
Arrow Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Arrow Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 911 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Electric is better than 28% of electricians.D
28

Reviews for your job

Customers hired Arrow Electric for 8 kinds of job.

Arrow Electric for electrical outlet & switch repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 81 Google reviews tagged “Electrical outlet & switch repair” · showing 20

Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Technician was efficient, arrived 30 mins into expected window and completed the needed service. I have used Arrow several times in the past

Paid $1–500Reasonable priceElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Abraham and Mathew were excellent. Quick, efficient and explained everything. I am impressed by the company’s commitment to mentoring younger employees. On the job learning (OTJL) has huge benefits. Arrow Electric is an impressive company.

Paid $1,500–2,000Great priceFan installationLight fixture repairElectrical outlet & switch repair
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cameron Delange is a wonderful representative of Arrow Electric. I would not hesitate to recommend Cameron, Nathan and Arrow Electric, Inc. for home repairs and installation.

Paid $1,500–2,000Great priceFan installationElectrical outlet & switch relocationElectrical outlet & switch repair
venkatLocal Guide · 237 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gave accurate estimate, and complex the the work within couple of hours. Reasonable cost for great service.

Electrical outlet & switch repair
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cameron was great. He communicated well, was on time, and knew what he was doing. I will use these guys again.

Electrical outlet & switch repair
Charlie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My house is old and the electrical problems required more time to fix right. They stayed and fixed the problems without increasing the agreed price. Nice to experience customer care.

Paid $1,000–1,500Reasonable priceElectrical outlet & switch repairOutdoor lighting installationElectrical wiring repair
LEE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matthew was fantastic. Very thorough,thoughtful, and courteous. Eh helps you get things done within your budget rather than trying to push the bill as high as possible. He also has a great sense of humor

Paid $500–1,000Great priceLight fixture installationElectrical outlet & switch repair
Carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Arrow Electric was recommended by a neighbor and I could not be happier with their service. Very professional and knowledgeable. I will definitely use them in the future for all my electrical projects.

Paid $1–500Reasonable priceElectrical outlet & switch relocationElectrical outlet & switch repair
ChristopherLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hunter was great! Came out on a Saturday and made sure everything was working before he left! Would definitely recommend! Thank you Hunter!

Paid $500–1,000Reasonable priceElectrical inspectionsElectrical wiring installationGeneral repairs
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Corbin is an outstanding electrician and has always performed to a very high level.

Paid $600–800Reasonable priceElectrical panel repairElectrical outlet & switch repairElectrical outlet & switch installation
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Halea was absolutely rad and I'd recommend her to anyone who needs electrical work done. She knew her stuff, found the problem quickly and resolved it with no issues. She is professional and friendly, and has no qualms explaining things to one in a way they'll understand. Absolutely go with Arrow, and absolutely ask for Halea.

Paid $200–400Reasonable priceElectrical inspectionsGeneral repairsElectrical outlet & switch repair
PerlLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Corbin Baker and Abraham were a great team. Friendly, courteous and knowledgeable.

Paid $600–800Reasonable priceElectrical wiring installationElectrical outlet & switch relocationElectrical outlet & switch repair
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

On time, personable, knowledgeable, and helpful. Made many helpful suggestions. If I need Arrow, I always want Brandyn to show up!

Paid $400–600Reasonable priceElectrical inspectionsElectrical outlet & switch repair
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bradyn and Benjamin were great. Solved the problem quickly. I will definitely ask for them on my next service call.

Paid $1–200Great priceElectrical outlet & switch repair
JaredLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a call in this morning, they were out and fixed my issue same day. Very polite, nice, respectful people. Highly recommend Arrow Electric I will definitely be using them again for future needs, repairs, upgrades etc.

Paid $200–400Great priceGeneral repairsElectrical outlet & switch repairElectrical wiring repair
Kahala6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brayden was awesome! Fixed all of my issues quickly and was so polite. I called them on Friday and they were here by Tuesday morning when I mentioned I had availability. 10/10 would recommend this company.

Great priceElectrical inspectionsLight fixture repairElectrical outlet & switch repair
Moose7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I received prompt and courteous service.

Paid $400–600Not sureElectrical outlet & switch repairElectrical wiring repair
Ty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent communication. Michael was excellent- on time, friendly and very efficient. Highly recommend this company and especially this technician.

Paid $200–400Reasonable priceElectrical inspectionsGeneral repairsElectrical outlet & switch repair
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional, straight to the point and finished in a timely manner. Will use this company again and refer.

Electrical outlet & switch repair
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Persistent in finding a difficult problem. Technicians were friendly and courteous.

Paid $600–800Reasonable priceElectrical outlet & switch repairElectrical power restoration

Show more electrical outlet & switch repair reviews (61 more) →

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

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