Experts Reviews · Company report
Arrow Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Arrow Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 911 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Electric is better than 28% of electricians.D
28

Reviews for your job

Customers hired Arrow Electric for 8 kinds of job.

Arrow Electric for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$5,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Electrical panel replacement or upgrading”

Brittany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Hunter and everyone at Arrow Electric were beyond amazing. Hunter showed up ready to solve our huge problem then worked through the night to get our electricity back on for my family. I would recommend this company to anyone in need of electrical help. The finished job looked better than I could’ve imagined.…

Customer photo from Brittany's reviewCustomer photo from Brittany's review
Paid $5,000+Reasonable priceElectrical panel replacement or upgrading
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The work was done quickly.They went above and beyond to get our electricity back on. Would highly recommend this company.

Paid $5,000+Reasonable priceElectrical panel replacement or upgrading
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

From coming to investigate and offer a quote to the pristine installation of our new panel, the Arrow Electric team was amazing! Communication 10, able to explain things in my terms 10, flexing and meeting my specific electrical requirements 10, on time 10, job done right 10, and even the inspector sang Arrow’s…

Customer photo from Mark's review
Reasonable priceElectrical panel replacement or upgrading
DaoLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew came out at 1:00 AM on Saturday night when our electrical panel burned out. He was the only electrician who responded to my emergency call that late. The next morning, he returned with Hunter to replace the entire electrical panel. Matthew and Hunter did an excellent job. Their work was clean, professional,…

Electrical panel repairElectrical panel replacement or upgrading
Scoop6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is absolutely amazing! I had the pleasure of working with Matthew, Bradyn, and Corbin who all made this experience feel like a breeze. They upgraded and relocated my electric panel so it would be up to code and fixed several other electrical issues we were having. I would definitely recommend them to anyone.

Great priceFan installationGround wire installationGeneral repairs
Fake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Henry was professional and communicated well through the whole process. Work looks clean and everything works great. Will use again.

Paid $2,000+Great priceElectrical inspectionsElectrical wiring installationElectrical panel replacement or upgrading
DonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bradyn was awesome!

Paid $200–400Reasonable priceElectrical panel replacement or upgrading
SoniaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an excellent experience with Halea and his colleague Benji while they installed a shunt breaker for my business. They were extremely professional, on time, and very knowledgeable about their work. They took the time to explain everything clearly, answered all my questions, and made sure the installation was…

Reasonable priceElectrical panel replacement or upgrading
Tyler6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They have phenomenal customer service here. I needed an electrical panel replacement and I was shopping around to compare prices. MATTHEW was super helpful when I came to him with other estimates, and I was going to go with Arrow Electric until another electrician got back to me with an extremely competitive price.…

Reasonable priceElectrical panel replacement or upgrading
jerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Superb, professional repair

Paid $1,800–2,000Reasonable priceElectrical panel replacement or upgrading
Willow1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super duper! Michael and Matthew were fantastic and trustworthy.

Electrical wiring installationInstallationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
GraceLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Choosing Arrow Electric was the best choice. We did lots of searching for a reputable electrical contractor to complete some important work. It didn't take but a moment to realize we were on the right path. From our initial meeting they were highly professional and took an extended amount of time to listen to our…

Electrical outlet & switch relocationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Dianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clint was friendly/ knowledgeable told us what he was doing & finding along the way/ Checked Everything in the house made his assessment & told us what we needed. We had lightning strike & it has made us feel safer knowing everything is working as it should. He even said to go back and make sure we check and use…

Light fixture installationElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
SK4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Install 30amp inlet box for generator with lockout switch on panel

Electrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Quality
HeathLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Could not be more happy with the crew at Arrow. On time on target. These guys have gove above and beyond to meet times and deadlines for us. They educated me throughout the whole process and saved me from any mistakes in cost. These guys went above and beyond and showed superior knowledge and integrity during the job. Highly recommended.

Electric car charger installationFan installationGround wire installation+ Responsiveness+ Punctuality+ Quality
Phil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor was very professional and always had a friendly attitude. He was very through and methodical.

Ground wire installationElectrical panel replacement or upgradingElectrical power restoration+ Punctuality+ Quality+ Professionalism
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent experience. Carter was phenomenal with the install of a new panel, ground, and meter base. These people have earned a customer for life.

Electrical panel replacement or upgrading+ Quality+ Professionalism+ Value
RachelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Arrow Electric far surpassed my expectations for service, quality and cost. I was treated with the utmost respect. The entire team was kind and incredibly knowledgeable. I recently bought a house from 1954 and I used them for additional inspections during my option period. They were prompt and thorough. This gave me…

General constructionRemodelingGeneral repairs+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Hunter did great work. Great guys and honest. Very fair prices for what they offer.

General repairsElectrical panel replacement or upgrading+ Quality
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The Electrician sent out was super professional and very informative of what needed to be done to the house. He even encouraged us to independently research what needed to be done, so that we would be sure about using their services.

Ground wire installationLight fixture installationElectrical outlet & switch installation
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading+ Responsiveness+ Professionalism
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch relocationElectrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Cheng10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

InstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
MICHAEL6 years ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ground wire installationElectrical panel repairElectrical panel replacement or upgrading+ Quality+ Professionalism

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

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