Experts Reviews · Company report
Arrow Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Arrow Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 911 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Electric is better than 28% of electricians.D
28

Reviews for your job

Customers hired Arrow Electric for 8 kinds of job.

Arrow Electric for fan installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,500–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Fan installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 20 Google reviews tagged “Fan installation”

Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Abraham and Mathew were excellent. Quick, efficient and explained everything. I am impressed by the company’s commitment to mentoring younger employees. On the job learning (OTJL) has huge benefits. Arrow Electric is an impressive company.

Paid $1,500–2,000Great priceFan installationLight fixture repairElectrical outlet & switch repair
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cameron Delange is a wonderful representative of Arrow Electric. I would not hesitate to recommend Cameron, Nathan and Arrow Electric, Inc. for home repairs and installation.

Paid $1,500–2,000Great priceFan installationElectrical outlet & switch relocationElectrical outlet & switch repair
Jane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very happy to highly recommend Arrow Electric for residential services. The company reacted promptly and efficiently to my request for an estimate. Two technicians visited at the time and date agreed with the office and gave a very competitive quotation after fully surveying the job requirements. Good advice was…

Reasonable priceFan installationLight fixture installation
DENNIS5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service, and very clean and professional technicians. Hunter and Matthew exceed the expectations you would expect! Very great company and I highly recommend them!

Paid $1,500–2,000Great priceFan installationElectrical inspections
Scoop6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is absolutely amazing! I had the pleasure of working with Matthew, Bradyn, and Corbin who all made this experience feel like a breeze. They upgraded and relocated my electric panel so it would be up to code and fixed several other electrical issues we were having. I would definitely recommend them to anyone.

Great priceFan installationGround wire installationGeneral repairs
billy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I was so pleased with the service I received from Arrow during my first appointment that I decided to go ahead and stretch my budget and scheduled a second appointment for additional work to be done. I was equally happy with the new crew that came out today. I highly recommend Arrow Electric. 5star in my book.

Paid $200–400Reasonable priceFan installationLight fixture installationElectrical outlet & switch relocation
JoshLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Polite and very capable. Completed the job quickly.

Fan installationLight fixture installation
Sabrina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bradyn was very patient in listening to my concerns regarding various inoperable electric components in my home from poorly functioning canlights to inoperable wired doorbell and concerns about possible damaged wiring in the attic.He identified the issues with each of my concerns and prepared a fair and reasonable…

Paid $1–200Reasonable priceFan installation
Anne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bradyn Brant was very friendly and professional. He explained everything in detail about what he was going to do and the cost.

Paid $200–400Reasonable priceFan installation
Ram9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Quality work completed quickly. Mike & Brighten are pleasant and got the job done effectively. Go Arrow electric.

Paid $1,000–1,200OverpricedFan installation
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very satisfied with electrical service today. Effective communications and results

Fan installationLight fixture installation
charles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent professional service

Fan installation
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service. Great quality.

Fan installation+ Professionalism
HeathLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Could not be more happy with the crew at Arrow. On time on target. These guys have gove above and beyond to meet times and deadlines for us. They educated me throughout the whole process and saved me from any mistakes in cost. These guys went above and beyond and showed superior knowledge and integrity during the job. Highly recommended.

Electric car charger installationFan installationGround wire installation+ Responsiveness+ Punctuality+ Quality
Phyllis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clint was very professional and we enjoyed getting to know him. We will be calling on your company again if needed.

Fan installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jaime did a great job. Assembled and hung 3 light fixtures and 2 large ceiling fans. Moved a switch which was way to close to my shower stall we both laughed about how this was done 36 years ago and passed inspection. He stayed quite late to get the whole job done. also cleaned up as he went leaving my home cleaner than when he started

Fan installationLight fixture installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Leslie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor did an awesome job replacing a ceiling fan and 2 light switches. Very neat and explained all that needed to be done. Thanks!

Fan installationLight fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Kathryn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor was professional, personable and did a fantastic job, highly recommend!

Fan installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Rebekah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor was phenomenal - easy to work with, always on time, tidy & did incredible work… will definitely use again & have already recommended him to a friend!

Fan installationLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon and Jack were prompt polite and professional. They arrived on time assessed the best way to install a ceiling fan, replace a switch and light and got right to work. Highly recommend them for any electrical issues.

General repairsFan installation

Price

$423-14% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

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