Experts Reviews · Company report
Arrow Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Arrow Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 911 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Electric is better than 28% of electricians.D
28

Reviews for your job

Customers hired Arrow Electric for 8 kinds of job.

Arrow Electric for general repairs

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Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “General repairs” · showing 20

Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Good service

Paid $1–500Reasonable priceLight fixture installationGeneral repairs
ChristopherLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hunter was great! Came out on a Saturday and made sure everything was working before he left! Would definitely recommend! Thank you Hunter!

Paid $500–1,000Reasonable priceElectrical inspectionsElectrical wiring installationGeneral repairs
Scoop6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This company is absolutely amazing! I had the pleasure of working with Matthew, Bradyn, and Corbin who all made this experience feel like a breeze. They upgraded and relocated my electric panel so it would be up to code and fixed several other electrical issues we were having. I would definitely recommend them to anyone.

Great priceFan installationGround wire installationGeneral repairs
AmyLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

BRAYDEN WAS GREAT. HE COMMUNICATED WELL WITH US AND GOT RIGHT TO WORK FIXING THE PROBLEM. HE WAS EARLIER THAN EXPECTED FIXED EVERYTHING THAT NEEDED TO BE DONE. ARROW IS OUR NEW ELECTRICIAN! THANK YOU

Paid $1–200Reasonable priceGeneral repairs
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Arrow electrician Bradyn did a great job. He was on time and diagnosed the problem quickly and replace it. He was great

Paid $2,000+Reasonable priceLight fixture repairElectrical panel repairGeneral repairs
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Halea was absolutely rad and I'd recommend her to anyone who needs electrical work done. She knew her stuff, found the problem quickly and resolved it with no issues. She is professional and friendly, and has no qualms explaining things to one in a way they'll understand. Absolutely go with Arrow, and absolutely ask for Halea.

Paid $200–400Reasonable priceElectrical inspectionsGeneral repairsElectrical outlet & switch repair
NickiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My second experience with Arrow Electric was great. Scheduling is easy, and Bradyn did a great job switching out a faulty landscape lighting timer and can light fixture.

Paid $1–200Reasonable priceLight fixture installationGeneral repairs
JaredLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a call in this morning, they were out and fixed my issue same day. Very polite, nice, respectful people. Highly recommend Arrow Electric I will definitely be using them again for future needs, repairs, upgrades etc.

Paid $200–400Great priceGeneral repairsElectrical outlet & switch repairElectrical wiring repair
Ty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent communication. Michael was excellent- on time, friendly and very efficient. Highly recommend this company and especially this technician.

Paid $200–400Reasonable priceElectrical inspectionsGeneral repairsElectrical outlet & switch repair
carynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Halea came out today to check all the existing electrical issues previously addressed. She was able to identify any problems and restored everything to working order again saving me quiteca bit of additional costs. Thanks for everything I highly recommend Arrow Electric

Paid $400–600Reasonable priceElectrical inspectionsElectrical wiring installationGeneral repairs
ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had some fairly routine electrical need a bad GFi outlet and hardwired a new EV Charger. They Michael and his nephew were here on time and explained everything thoroughly and made the recommendation of a whole house serge protection unit. They could not have been more professional and expeditious in their approach…

Paid $2,000+Reasonable priceElectrical outlet & switch relocationGeneral repairsElectrical outlet & switch repair
ChrisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were having a breaker/outlet issue in our garage. We live in an older neighborhood in an older house, so always something needing repair. We met the techs working down the street at another house. The guys were very helpful, prompt, addressed our electrical problem quickly and really saved us from a possible…

Reasonable priceElectrical inspectionsElectrical fuse changingElectrical panel repair
Kent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team, led by Mike Gonzalez, were highly responsive, very engaged and eager to address the electrical issues we had. Very professional and friendly. Will definitely use them again!

Electrical fuse changingElectrical panel repairGeneral repairs
Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jaime Morelos showed up on time, worked fast, worked quiet and worked clean. He took time to answer all of my questions and did a great job overall. I'll be using them in the future. Highly recommended.

General repairsElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jaime and Jalen did a fantastic job at my residence - always professional and responsive! Highly recommend Arrow Electric for all your electrical needs!

General repairs+ Professionalism
BeckyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carter was professional, courteous, communicated well and did a great job.

General repairsElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism
KustosLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From the beginning, the folks at Arrow Electric Inc. were a pleasure to deal with. Communication with the staff was always friendly, expedient and reassuring. I had no trouble setting up the service and, when that time came, Carter did an excellent job of diagnosing the issues, determining the extent of the…

General repairsElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carter has worked in our home twice. Both times he did an excellent job finding the electrical issues and making the necessary repairs. He is courteous, professional, and knowledgeable. We highly recommend him.

General repairs+ Quality
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon and Jack were prompt polite and professional. They arrived on time assessed the best way to install a ceiling fan, replace a switch and light and got right to work. Highly recommend them for any electrical issues.

General repairsFan installation
Lloyd11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clint was prompt, courteous, professional. He explained everything thoroughly in a friendly manner. I will definitely use Arrow Electric again for any future issues or upgrades. Thanks Clint!!!!

General repairs+ Responsiveness+ Punctuality+ Professionalism

Show more general repairs reviews (11 more) →

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

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