Experts Reviews · Company report
Arrow Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Arrow Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 911 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Electric is better than 28% of electricians.D
28

Reviews for your job

Customers hired Arrow Electric for 8 kinds of job.

Arrow Electric for light fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$811
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 114
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Light fixture installation” · showing 20

Melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very professional and experienced! They took the time to make sure the canned lights were installed symmetrically with original lights. Pricing was upfront and reasonable. We will definitely have them back for any future needs!

Paid $1,000–1,500Reasonable priceLight fixture installation
Jane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very happy to highly recommend Arrow Electric for residential services. The company reacted promptly and efficiently to my request for an estimate. Two technicians visited at the time and date agreed with the office and gave a very competitive quotation after fully surveying the job requirements. Good advice was…

Reasonable priceFan installationLight fixture installation
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Good service

Paid $1–500Reasonable priceLight fixture installationGeneral repairs
LEE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matthew was fantastic. Very thorough,thoughtful, and courteous. Eh helps you get things done within your budget rather than trying to push the bill as high as possible. He also has a great sense of humor

Paid $500–1,000Great priceLight fixture installationElectrical outlet & switch repair
RayLocal Guide · 305 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Haley and crew did a phenomenal job installing our warehouse job. They were on time and completed the task ahead of schedule. I would recommend them to my Mother! I will only sluse them for all my warehouse electrical needs.

Great priceLight fixture installation
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough, did a good job, cleaned up afterwards.

Paid $1,000–1,500Not sureElectrical wiring installationLight fixture installation
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Bradyn was polite, knowledgeable, on time, and patiently answered all my questions. Was pleased with the degree of service. Problem was diagnosed and fixed.

Paid $1–200Reasonable priceLight fixture installation
billy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I was so pleased with the service I received from Arrow during my first appointment that I decided to go ahead and stretch my budget and scheduled a second appointment for additional work to be done. I was equally happy with the new crew that came out today. I highly recommend Arrow Electric. 5star in my book.

Paid $200–400Reasonable priceFan installationLight fixture installationElectrical outlet & switch relocation
JoshLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Polite and very capable. Completed the job quickly.

Fan installationLight fixture installation
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience and very helpful

Paid $1–200Reasonable priceLight fixture installation
Glen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Brayden Brant was Efficient and professional in the installation of our outdoor television and dimmer switches inside the house. Highly recommend Michael.

Reasonable priceLight fixture installation
Nohemi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bradyn did a good job. He was professional, courteous and knowledgeable.I would recommend this company. Thank you Arrow Electric.

Paid $1,200–1,400Reasonable priceElectrical inspectionsLight fixture installationLight fixture repair
NickiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My second experience with Arrow Electric was great. Scheduling is easy, and Bradyn did a great job switching out a faulty landscape lighting timer and can light fixture.

Paid $1–200Reasonable priceLight fixture installationGeneral repairs
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very satisfied with electrical service today. Effective communications and results

Fan installationLight fixture installation
Edwin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They always do a great job; very caring and trustworthy.

Reasonable priceLight fixture installation
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michael & his associate were very time efficient in exchanging our island pendants. They also gave advice on some other projects. Arrow very friendly & reasonable pricing.

Paid $600–800Reasonable priceLight fixture installationOutdoor lighting installation
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve had Arrow Electric do quite a bit in my home the last couple of years. They have the most professional electricians, very courteous and very mindful of your home. Michael and Brayden installed light fixtures and fixed a gfci outlet for me has done other work also. It’s always a pleasure to do business with…

Light fixture installation
Gwendolyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service guy was GREAT. Came in got right to work. Took him no time at all. Price was very fair. The service guy was Bradyn. He didn't leave a mess either. Very friendly. He makes your company look good. My husband very impressed with him and the job he did. And my husband is a very pickey person about how things are…

Light fixture installationElectrical panel repair
SuEllen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Michael Gonzalez was a total to joy have in my home today. His work was more than efficient. I can appreciate the straight forward pricing and will request Michael Gonzalez again!

Light fixture installationElectrical outlet & switch installation
Dianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clint was friendly/ knowledgeable told us what he was doing & finding along the way/ Checked Everything in the house made his assessment & told us what we needed. We had lightning strike & it has made us feel safer knowing everything is working as it should. He even said to go back and make sure we check and use…

Light fixture installationElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality

Show more light fixture installation reviews (19 more) →

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

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