Experts Reviews · Company report
Arrow Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Arrow Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 911 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Electric is better than 28% of electricians.D
28

Reviews for your job

Customers hired Arrow Electric for 8 kinds of job.

Arrow Electric for light fixture repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Light fixture repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Light fixture repair”

Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Abraham and Mathew were excellent. Quick, efficient and explained everything. I am impressed by the company’s commitment to mentoring younger employees. On the job learning (OTJL) has huge benefits. Arrow Electric is an impressive company.

Paid $1,500–2,000Great priceFan installationLight fixture repairElectrical outlet & switch repair
bethLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Brayden was awesome! He was kind and super smart! We will definitely have them back again! Arrow Electric are the BEST! Ask for Brayden!! 100 stars!!!!

Paid $200–400Great priceLight fixture repair
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Arrow electrician Bradyn did a great job. He was on time and diagnosed the problem quickly and replace it. He was great

Paid $2,000+Reasonable priceLight fixture repairElectrical panel repairGeneral repairs
Don3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He was fast and efficient. Excellent work!

Paid $600–800Reasonable priceLight fixture repairElectrical panel repair
Nohemi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bradyn did a good job. He was professional, courteous and knowledgeable.I would recommend this company. Thank you Arrow Electric.

Paid $1,200–1,400Reasonable priceElectrical inspectionsLight fixture installationLight fixture repair
FrankLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mr. Brant's service was fast, friendly, and professional. All pricing explained up front. Work was performed expeditiously. Arrow has won another loyal customer.

Paid $1–200Great priceLight fixture repair
Kahala6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brayden was awesome! Fixed all of my issues quickly and was so polite. I called them on Friday and they were here by Tuesday morning when I mentioned I had availability. 10/10 would recommend this company.

Great priceElectrical inspectionsLight fixture repairElectrical outlet & switch repair
DeborahLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Arrow Electric technicians called before they arrived. Explained what was needed and performed necessary repairs efficiently. We have used Arrow for our electric needs for over 10 years, always a pleasure to have them help.

Paid $200–400Reasonable priceLight fixture repairElectrical panel repair+ Responsiveness+ Punctuality+ Value
KLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very impressed with this company! I've used Arrow Electric's services in the past and always have been pleased. This time, I had several projects. They came promptly at the estimated time, analyzed my requests, and gave me a thorough explanation of what they needed to do. Corbin and Matthew were friendly,…

Paid $1,000–1,200Reasonable priceLight fixture repairElectrical outlet & switch repairElectrical wiring repair
Donato9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Matthew the electrician went above and beyond and was a very knowledgeable and courteous. I highly recommend this family owned company.

Light fixture repair
PeterLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quality electrical service at reasonable cost.

Light fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very nice people, professional, prompt, definitely would recommend !

Electrical inspectionsLight fixture repairElectrical outlet & switch repair
Sonja2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am so happy that I called Arrow Electric Service. I found their information in the Best Pick Reports. My technician was GREAT! He knew what needed to be done and had a great attitude. He did a fantastic job and I would definitely use them again.

Light fixture repair+ Responsiveness+ Punctuality+ Professionalism
Elida5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service

Light fixture repair
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service

Light fixture repairElectrical outlet & switch repair
JoanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clint was very patient and personable. Quickly diagnosed the issues and had all lights working quickly. Arrow was good about keeping me informed about his arrival.

Light fixture repair+ Responsiveness+ Punctuality+ Quality
Kristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clint is the best. He is professional, does amazing work and is extremely friendly. He goes above and beyond to meet your needs. I would highly recommend him and Arrow. I have several other projects I will be having him do.

Light fixture repair+ Responsiveness+ Punctuality+ Quality
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jaime was professional, knowledgeable, transparent and above all didn’t waste time. He worked quickly, didn’t try to up charge me. Loved the service, will use him again for all future jobs.

Light fixture installationOutdoor lighting installationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Stanley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything was great

Outdoor lighting installationLight fixture repair
Leslie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor did an awesome job replacing a ceiling fan and 2 light switches. Very neat and explained all that needed to be done. Thanks!

Fan installationLight fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a ceiling light fixture that Jaime Morelos was able to fix expertly. We also had some arcing wires behind a power outlet that Carter was able to find and fix, saving a possible fire! Both Carter and Jaime explained the causes of the issues and the corrective action well. Quick service, professional and informative. Very happy with the service!

Light fixture repairElectrical outlet & switch repair
Johnnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experiences with Taylor. He told us what needed to be done with landscape lighting, got parts, and completed job successfully. He and his helper were professional and trustworthy! Great work and super employees! L V

Light fixture installationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Aqua13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

i treated my Mom and Stepdad to replacing their outside lights on their home in Richardson. . My Mom said Jaime and Jalin came out and they were very honest, knowledgeable, polite , friendly, thorough and on time. They are people pleasers!

Outdoor lighting installationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent job. Prompt and professional.

Light fixture repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They did a great job recommending logical services and quickly Identifying issues.

General repairsLight fixture repair+ Punctuality+ Quality+ Professionalism
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Extremely satisfied with Arrow - from initial service request call to service completion. Highly recommend.

Light fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Light fixture repairElectrical outlet & switch repair
BarbaraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $2,000+Great priceLight fixture installationLight fixture repairGeneral repairs
ElizabethLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1,200–1,400Great priceGround wire installationElectrical wiring installationLight fixture repair
k9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Light fixture repair
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Light fixture repair+ Responsiveness+ Punctuality+ Quality

Price

$423-11% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

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