Experts Reviews · Company report
Arrow Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Arrow Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 911 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Electric is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Electric is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Electric is better than 28% of electricians.D
28

Reviews for your job

Customers hired Arrow Electric for 8 kinds of job.

Arrow Electric for outdoor lighting installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$958
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor lighting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Outdoor lighting installation”

Charlie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My house is old and the electrical problems required more time to fix right. They stayed and fixed the problems without increasing the agreed price. Nice to experience customer care.

Paid $1,000–1,500Reasonable priceElectrical outlet & switch repairOutdoor lighting installationElectrical wiring repair
Nohemi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bradyn did a good job. He was professional, courteous and knowledgeable.I would recommend this company. Thank you Arrow Electric.

Paid $1,200–1,400Reasonable priceElectrical inspectionsLight fixture installationLight fixture repair
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michael & his associate were very time efficient in exchanging our island pendants. They also gave advice on some other projects. Arrow very friendly & reasonable pricing.

Paid $600–800Reasonable priceLight fixture installationOutdoor lighting installation
GaryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Clint was informative & professional.

Outdoor lighting installation+ Professionalism
HeathLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Could not be more happy with the crew at Arrow. On time on target. These guys have gove above and beyond to meet times and deadlines for us. They educated me throughout the whole process and saved me from any mistakes in cost. These guys went above and beyond and showed superior knowledge and integrity during the job. Highly recommended.

Electric car charger installationFan installationGround wire installation+ Responsiveness+ Punctuality+ Quality
SonyaaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor Privitt is inherently kind and sensitive to the electrical needs of homeowners. He went above and beyond when replacing our uplights to make sure the color of the plate matched the outer color of the light. Taylor recommended automation options to manage timing and brightness for the uplights. Taylor shared…

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Phyllis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Clint was very professional and we enjoyed getting to know him. We will be calling on your company again if needed.

Fan installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jaime was professional, knowledgeable, transparent and above all didn’t waste time. He worked quickly, didn’t try to up charge me. Loved the service, will use him again for all future jobs.

Light fixture installationOutdoor lighting installationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Stanley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything was great

Outdoor lighting installationLight fixture repair
Rebekah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor was phenomenal - easy to work with, always on time, tidy & did incredible work… will definitely use again & have already recommended him to a friend!

Fan installationLight fixture installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Benjamin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

FIVE STAR Service!!! My first time to utilize Arrow Garland, will not be last. I have passed number to my daughter and her husband. Taylor THANK YOU for excellent service!!!

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Aqua13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

i treated my Mom and Stepdad to replacing their outside lights on their home in Richardson. . My Mom said Jaime and Jalin came out and they were very honest, knowledgeable, polite , friendly, thorough and on time. They are people pleasers!

Outdoor lighting installationLight fixture repair+ Responsiveness+ Punctuality+ Quality
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I do not post reviews often, but I had to for Arrow Electric. The service from the people answering the phones to the electricians who came to my house did an absolute awesome job!! Jaime Morelos and Jalen Fuentes installed outdoor lighting on my two story house. They were extremely professional and enjoyable to…

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
cecilLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Clint came out to our house for consultation and did the job the same day. He even helped me set up my ring spotlight camera and lights. Very professional and kind. I will definitely use Arrow again.

Light fixture installationOutdoor lighting installationSecurity system installation+ Responsiveness+ Punctuality+ Quality
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
DeeannLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Outdoor lighting installationSecurity system installation+ Responsiveness+ Punctuality+ Quality

Price

$423-14% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

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