Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Arrow Environmental Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Arrow Environmental Services

Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 716 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Arrow Environmental Services is better than 92% of rodent control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Arrow Environmental Services is better than 87% of rodent control.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Arrow Environmental Services is better than 79% of rodent control.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Arrow Environmental Services is better than 83% of rodent control.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Arrow Environmental Services is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Arrow Environmental Services is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Arrow Environmental Services for 8 kinds of job.

Arrow Environmental Services for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$167
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 54 Google reviews tagged “Ant extermination” · showing 20

xtrablaze012 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Micheal took good care of our home. He did a good job all around and I highly recommend him.

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional customer service.

Paid $200+OverpricedHome inspectionTermite inspectionTermite extermination
Beverly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I'm very pleased with my service person Danny Hernandaz he's serviced my two houses for the past 3years.

OverpricedRodent exterminationMosquito exterminationCockroach extermination
mehar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mikey whitaker was polite knew what he was doing Did both indoor and outdoor spray pest control Did a good job.

Not sureGeneral pest inspectionAnt extermination
Scheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

ELIJAH did an Amazing job as always. Let's me know they'll be here and asks if there is anything I need. Amazing service always.

Not sureHornet & wasp exterminationCockroach exterminationAnt extermination
Crystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional and knowledgeable. Mikey was our tech and he answered all my questions. Thank you

Ant extermination
SandraLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We've had Danny as our Pest Control Technician for several years now and we are super happy with his professionalism and outstanding service. One of the things that I like the most about Danny is that he stays in touch with us to let us know when our appointments is and on that day, he is very considerate by letting…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
BonnieLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We are out of town and Elijah. Informed me he was on his way to our home. When he got there I let him in. He updated about what he found. He is top notch professional and we want to keep him forever.

Paid $40–60Reasonable priceSpider exterminationMosquito exterminationCockroach extermination
Valaria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Communication is great. Our regular pest control agent is always courteous, and on time.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Lorraine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Elijah is very friendly. He gets the work done. He answers any questions that I have also.

Reasonable priceBug & insect exterminationAnt extermination
VictoriaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always friendly and quick to answer any questions and solve any problems.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
FrederickLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Elijah does an excellent job. He takes the time to thoroughly cover the required areas of the exterior of my house. He's polite, friendly and communicates with me very well.

Paid $60–80Reasonable priceGeneral pest inspectionAnt extermination
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Danny was able to fit me in a day early and kept me notified of what time he would arrive. He was very thorough, checked beyond the area I was seeing ants and explained everything he was doing. Very satisfied.

Reasonable priceAnt extermination
Robin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The tech was very professional He also did a great job Will definitely stay with this lawn treatment company very resonable in in their prices as well

Paid $40–60Great priceAnt extermination
Shawn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I texted Dan, from Arrow. And he came out with an hour to take care of the ants. Highly recommend Dan. Great service 🌟

Not sureGeneral pest inspectionAnt extermination
Barbara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We were amazed and so pleased that Arrow was here the next day! I cannot express how happy we are with the “ personalized” service we received from Marlie, Elijah, and Michael! They were so patient in explaining the services and prices and we highly recommend Arrow!

Great priceTermite exterminationAnt extermination
crystal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I would like to express my gratitude to Jeff Metcalf he is an amazing employee and sales person. In all my experiences I have never had someone go out of their way to not just help but understand my situation and show the utmost compassion when I was completely overwhelmed. This company is the best pest control I…

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationCockroach extermination
Norm3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Danny H. did an excellent job of servicing my property for pest control. He is friendly and has always done a thorough job on each visit.

Paid $20–40Reasonable priceGeneral pest inspectionMosquito exterminationAnt extermination
KristinLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Freddy is awesome.very professional and always on time. He checks everything thing at our home like it is his. He discusses and answers all our questions. Thank you Freddy your fantastic

Rodent exterminationTermite inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Pat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Matt has been very helpful in controlling our pests. He takes his time explaining any pest issues we have and never in a hurry to rush off. Very personable and kind, thank you Matt.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination

Show more ant extermination reviews (34 more) →

Price

$81-27% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 2%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection83$53–$116
Termite inspection55$58–$255
Ant extermination54$86–$167
Cockroach extermination53$91–$246
Hornet & wasp extermination43$81–$186
Rodent extermination32$103–$323
Spider extermination28$81–$144
Home inspection20$56–$156

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