How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREArrow Environmental Services
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 716 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Arrow Environmental Services for 8 kinds of job.
Arrow Environmental Services for ant extermination
Clear ✕All 54 Google reviews tagged “Ant extermination” · showing 40
Micheal took good care of our home. He did a good job all around and I highly recommend him.
Exceptional customer service.
I'm very pleased with my service person Danny Hernandaz he's serviced my two houses for the past 3years.
Mikey whitaker was polite knew what he was doing Did both indoor and outdoor spray pest control Did a good job.
ELIJAH did an Amazing job as always. Let's me know they'll be here and asks if there is anything I need. Amazing service always.
Professional and knowledgeable. Mikey was our tech and he answered all my questions. Thank you
We've had Danny as our Pest Control Technician for several years now and we are super happy with his professionalism and outstanding service. One of the things that I like the most about Danny is that he stays in touch with us to let us know when our appointments is and on that day, he is very considerate by letting…
We are out of town and Elijah. Informed me he was on his way to our home. When he got there I let him in. He updated about what he found. He is top notch professional and we want to keep him forever.
Communication is great. Our regular pest control agent is always courteous, and on time.
Elijah is very friendly. He gets the work done. He answers any questions that I have also.
Always friendly and quick to answer any questions and solve any problems.
Elijah does an excellent job. He takes the time to thoroughly cover the required areas of the exterior of my house. He's polite, friendly and communicates with me very well.
Danny was able to fit me in a day early and kept me notified of what time he would arrive. He was very thorough, checked beyond the area I was seeing ants and explained everything he was doing. Very satisfied.
The tech was very professional He also did a great job Will definitely stay with this lawn treatment company very resonable in in their prices as well
I texted Dan, from Arrow. And he came out with an hour to take care of the ants. Highly recommend Dan. Great service 🌟
We were amazed and so pleased that Arrow was here the next day! I cannot express how happy we are with the “ personalized” service we received from Marlie, Elijah, and Michael! They were so patient in explaining the services and prices and we highly recommend Arrow!
I would like to express my gratitude to Jeff Metcalf he is an amazing employee and sales person. In all my experiences I have never had someone go out of their way to not just help but understand my situation and show the utmost compassion when I was completely overwhelmed. This company is the best pest control I…
Danny H. did an excellent job of servicing my property for pest control. He is friendly and has always done a thorough job on each visit.
Freddy is awesome.very professional and always on time. He checks everything thing at our home like it is his. He discusses and answers all our questions. Thank you Freddy your fantastic
Matt has been very helpful in controlling our pests. He takes his time explaining any pest issues we have and never in a hurry to rush off. Very personable and kind, thank you Matt.
If you are considering having Arrow environmental do you residential insect control. Please ask for Danny Hernandez ..I would have to say that Danny has been one of the most personable people we have had come to work at our house.he will go up and beyond in order to make your outdoor property livable and enjoyable.…
Great company who provides amazing communication and even better service. Our technician always gives us great advice and guidance to better understand and prevent bug infestation.
Been using them for about 5 years, no complaints.
Everyone that I've interacted with from Technicians to Management are Professionals.
My Arrow technician is always prompt, polite and professional. He is knowledgeable and easy to communicate with. Jonathan easily answers my questions and concerns with straightforward answers. I'm always happy to see Jonathan come for my pest control.
Our tech Daniel Hernandez is great. Always comes on time and does a great job of keeping our Florida home and yard pest free.
Arrow of Lakeland was extremely responsive and thorough. Service person was very knowledgeable and attentive to concerns.
Wonderful professional job done.
I just relocated here from Phoenix.. I can not say enough about the service I have received from this company… especially my bug guy Ron.. I have never lived with any kind of bugs.. anyway.. I rented a uhaul trailer and I guess it had German roaches in it from the last renter.. Yes they got into all my boxes… but…
VERY POLITE, AND PROMPT. BOTH EMPLOYEES, AFTER CODY CAME TO CHECK OUT OUR ISSUES, WERE PROMPT AND COURTEOUS. HIGHLY RECOMMEND TO ANYONE NEEDING BUG ISSUES TAKEN CARE OF!
Good service ön time
The team was terrific and answered all of my questions.
Cory was super friendly and informative. There was a small confusion/delay on the scheduling side but nonetheless, Arrow came through. Jonathan the exterminator was very helpful and kind! He made sure every inch of my home (inside/outside) was treated. So far so good... it’s been 3 days and we have not seen a roach, PRAYING it stays this way!
Great experience. Showed up on time, technicians were great, very friendly, and knowledgeable.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 83 | $53–$116 |
| Termite inspection | 55 | $58–$255 |
| Ant extermination | 54 | $86–$167 |
| Cockroach extermination | 53 | $91–$246 |
| Hornet & wasp extermination | 43 | $81–$186 |
| Rodent extermination | 32 | $103–$323 |
| Spider extermination | 28 | $81–$144 |
| Home inspection | 20 | $56–$156 |
