How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREArrow Environmental Services
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 716 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Arrow Environmental Services for 8 kinds of job.
Arrow Environmental Services for hornet & wasp extermination
Clear ✕All 43 Google reviews tagged “Hornet & wasp extermination” · showing 40
Communication was great. Service was very professional.
Danny was very professional and so nice he did an excellent job
The worker that comes out to do the job is very diligent at his job is fast and very careful with everything he does
Micheal took good care of our home. He did a good job all around and I highly recommend him.
Mike was very thorough and took to time to answer a few questions and educate me on prevention.
Danny is very polite and helpful 😊
Danny is always professional and always helpful. He goes above and beyond. He provides Premier customer service!
Mr Mikey Whitaker took his time explaining everything throughly. He made sure we understand our treatment options and preventative ways and measures we could take. We would NOT want another technician other than him. He's polite and very informative.He even took the time to answer a follow-up question we had days…
Danny Hernandez is an awesome person friendly kind and he does an awesome job always has on time does everything we ask when no problem he's an awesome guy thank you Danny
ELIJAH did an Amazing job as always. Let's me know they'll be here and asks if there is anything I need. Amazing service always.
Mikey Whittaker was our service rep yesterday afternoon and we are glad to report he was thorough, professional and provided an informative follow-up. Thanks!
Was very polite and courteous did his job and gone in good time very happy with his work great job as always ! I felt so bad my yard wasn't mowed so it made it harder to find the traps buried but Mikey was so polite and courteous job well done 👍💯
We've had Danny as our Pest Control Technician for several years now and we are super happy with his professionalism and outstanding service. One of the things that I like the most about Danny is that he stays in touch with us to let us know when our appointments is and on that day, he is very considerate by letting…
Communication is great. Our regular pest control agent is always courteous, and on time.
The Arrow representative, Danny Hernandez, carefully explained all the details of his on March 20th but that he had coordinated the previous days treatment so the two applications would work together more effectively.
I enjoyed talking with your technician Elijah Myles he’s very professional and knowledgeable
I would like to express my gratitude to Jeff Metcalf he is an amazing employee and sales person. In all my experiences I have never had someone go out of their way to not just help but understand my situation and show the utmost compassion when I was completely overwhelmed. This company is the best pest control I…
Matt from Arrow deserves all the stars! He is thorough, efficient, professional and friendly. I have 3 dogs that are very important to me. Matt always lets me know prior to his arrival. This gives me time to corral my dogs and keep them safely inside. Not only does he let me know when it’s safe to let them out, he…
⭐⭐⭐⭐⭐ 5-Star Review: Elijah Myles from Arrow Environmental Services did an outstanding job! He was professional, on time, and very thorough with his work. He explained everything clearly and made sure the property was well treated. I truly appreciate his excellent service, kindness, and attention to detail. Highly recommended!
I have been a customer of Arrow Environmental Services for several years. Their service is exceptional. The technicians always contact you prior to coming out. They are Professional, friendly, and experienced in their job. Elijah Myles What’s my last Service technician and He had all the attributes listed above. I Give them an A+ rating.
Freddie and Jarvis arrived today, back to back to apply lawn and pest treatments. Both men are very professional, knowledgeable and truly care about customer satisfaction. They always make contact with me and explain what they will be doing and why, and then ask if I have any particular concerns. Before they…
Thank you so much! What great and fast service. !
I love Arrow Environmental and Danny is great! My landlord had a pest service coming out once a month. When I moved in, I called Arrow because I noticed wasp's nests that the old pest service had not removed. Danny came out and found huge wasps nests from around my house that he promptly removed. I'm so glad I…
Great company who provides amazing communication and even better service. Our technician always gives us great advice and guidance to better understand and prevent bug infestation.
He spent about 10 mins spraying the house, which is about right, but he did not come to the door and ask if we have any issues inside (as they have in the past) He just just got in his truck and drove off before I could flag himm rated. 3* I left my original review, now I want to correct it. It turns out our…
Wow Daniel Hernandez is an exceptional Arrow employee. Arrow services is always on time and does a great job. I highly recommend these services by this company and Daniel.
Everyone that I've interacted with from Technicians to Management are Professionals.
My Arrow technician is always prompt, polite and professional. He is knowledgeable and easy to communicate with. Jonathan easily answers my questions and concerns with straightforward answers. I'm always happy to see Jonathan come for my pest control.
Our tech Daniel Hernandez is great. Always comes on time and does a great job of keeping our Florida home and yard pest free.
I just relocated here from Phoenix.. I can not say enough about the service I have received from this company… especially my bug guy Ron.. I have never lived with any kind of bugs.. anyway.. I rented a uhaul trailer and I guess it had German roaches in it from the last renter.. Yes they got into all my boxes… but…
VERY POLITE, AND PROMPT. BOTH EMPLOYEES, AFTER CODY CAME TO CHECK OUT OUR ISSUES, WERE PROMPT AND COURTEOUS. HIGHLY RECOMMEND TO ANYONE NEEDING BUG ISSUES TAKEN CARE OF!
Great experience. Showed up on time, technicians were great, very friendly, and knowledgeable.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 83 | $53–$116 |
| Termite inspection | 55 | $58–$255 |
| Ant extermination | 54 | $86–$167 |
| Cockroach extermination | 53 | $91–$246 |
| Hornet & wasp extermination | 43 | $81–$186 |
| Rodent extermination | 32 | $103–$323 |
| Spider extermination | 28 | $81–$144 |
| Home inspection | 20 | $56–$156 |
