How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREArrow Environmental Services
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 716 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Arrow Environmental Services for 8 kinds of job.
Arrow Environmental Services for termite inspection
Clear ✕All 55 Google reviews tagged “Termite inspection”
I had a free inspection because it was part of my package
Elijah thoroughly explained what all he was going to do and answered all the questions I had. He got right to it and got it done . Very professional and personable you man . 10/10 Would gladly refer others to Arrow . Thank you
Freddy the technician did a thorough job in identifying points of entry, setting traps, and following up on results. So far so good after the elimination of one troublesome rodent.
Exceptional customer service.
My serviceman is awesome! He communicates well. Provides me feedback on what tasks were performed. I have Ll my property services through Arrow.
Danny Hernandez is always friendly and does an excellent job.
Wouldn't recommend anyone other than Danny. He is an amazing and hard worker.
I just wanted to express how much I appreciate my technician Mikey. Originally my termite technician but recently did my pest control as well. He took his time to sweep webs and wasps nests from my home, treated my full exterior without splashing my windows, and helped me keep my pets safe while treating the inside.…
Always professional and very informative. Have not had a pest or rodent problem since receiving the service. This company keeps you free from the little problems around and inside your house.
Tech was very thorough and courteous. Open to questions and answered cheerfully.
Service is courteous, thorough, dependable.
Was very polite and courteous did his job and gone in good time very happy with his work great job as always ! I felt so bad my yard wasn't mowed so it made it harder to find the traps buried but Mikey was so polite and courteous job well done 👍💯
The gentleman Mike that came in was very professional, he seemed to be very experienced AND did a excellent job in treating our pest problems
We are highly satisfied with the service provided. Thank you!
Mikey Whitaker did my annual Senticon termite inspection. I was impressed with his professionalism and his attention to detail. I never regretted going with Arrow.
The Arrow representative, Danny Hernandez, carefully explained all the details of his on March 20th but that he had coordinated the previous days treatment so the two applications would work together more effectively.
Great service and communications
Michael came out and did a thorough inspection of the termite bait traps. I was very impressed, and it made me feel confident in Arrow's service for my property. He was knowledgeable and also provided incredible customer service.
Michael did a fantastic job. Highly recommend! Thank you!
Mikey was very through with his inspection and correcting all the issues.He very informative and answered all questions Very good job
William was very professional and efficient
Mikey was excellent and very informative
Checked termite bait stations. Discussed findings with us.
My service tech Mike was awesome, he was attentive, friendly and informative. Arrow has been in business for a long time and their service is great. I hope to see Mike again when it’s time for me to have a service checkup.
Mike just left, can't say enough about him. Very friendly and took care of the issue in no time. Thank u
Mikey did a great job. I had a lot of questions and he answered them all. I have enjoyed working with everyone from Aarow over the years and Mikey was very knowledgeable. He asked if had any concerns or questions. He knocked on the door where he arrived and gave me an update before he left.
Freddy is awesome.very professional and always on time. He checks everything thing at our home like it is his. He discusses and answers all our questions. Thank you Freddy your fantastic
If you are considering having Arrow environmental do you residential insect control. Please ask for Danny Hernandez ..I would have to say that Danny has been one of the most personable people we have had come to work at our house.he will go up and beyond in order to make your outdoor property livable and enjoyable.…
Arrow was thorough, professional and went above and beyond with their inspections, and their installation of the outdoor bait traps, and were very knowledgeable about the termite treatment process and shared that information with me. I feel very comfortable with their service and give them all five stars!!!
Wow Daniel Hernandez is an exceptional Arrow employee. Arrow services is always on time and does a great job. I highly recommend these services by this company and Daniel.
Absolute headache, finally canceling after the 5th mistake on billing/services. Don’t expect anyone at this company to know what’s going on. They were good a year ago, not sure what happened. When we started adding on additional services that’s when things took a downward turn. We have many examples of poor communication and lack of customer service.
Both representatives Ron & Justin were very friendly and professional. They were very knowledgeable about all your products and services that you provide. They arrived on time and took there time and did a good job. I would definitely refer Arrow EPA to all my friends and family.
We have used Arrow for all our pest control needs for about 10 years now. We have absolutely loved them until about a year ago. Suddenly prices started increasing but service decreased. We are fine with the price increase but not sure why service would decrease. In addition we started seeing bugs in between…
Everyone that I've interacted with from Technicians to Management are Professionals.
I have been pleased with the service provided to this point
I just relocated here from Phoenix.. I can not say enough about the service I have received from this company… especially my bug guy Ron.. I have never lived with any kind of bugs.. anyway.. I rented a uhaul trailer and I guess it had German roaches in it from the last renter.. Yes they got into all my boxes… but…
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Friendly service from knowledgeable techs!
The team was terrific and answered all of my questions.
The service man was knowledgeable, professional, and friendly. Their pest services are safe for humans.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 83 | $53–$116 |
| Termite inspection | 55 | $58–$255 |
| Ant extermination | 54 | $86–$167 |
| Cockroach extermination | 53 | $91–$246 |
| Hornet & wasp extermination | 43 | $81–$186 |
| Rodent extermination | 32 | $103–$323 |
| Spider extermination | 28 | $81–$144 |
| Home inspection | 20 | $56–$156 |
