Bathroom remodeler · Merrillville, IN · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 23 sink repair servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
4.9★★★★★110 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Art of Resurfacing Inc 4.9 out of 5 based on 110 reviews. Customers frequently cite punctuality, clear communication, and fair pricing for services like tub resurfacing, crack repair, and shower refinishing. Most describe the work as high quality and note that the technician cleans the workspace thoroughly. One common criticism involves a lack of follow-up after initial contact, where a customer reported sending photos for an estimate but never receiving a response. The owner has not replied to any reviews.
Google rating: 4.9 out of 5 from 110 reviews (98% five-star).
Reviews on this page: 110 Google reviews (100 with written comments, 7 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 14, 2026.
Service: Sink Repair Service serving Merrillville, Indiana.
Data from Google, last updated October 25, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Art of Resurfacing IncSink Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Art of Resurfacing Inc: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Art of Resurfacing Inc: 93/100 on this factor. Category median: 88.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Art of Resurfacing Inc: 99/100 on this factor. Category median: 89.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Art of Resurfacing Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Art of Resurfacing Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
110 Google reviews we collected
4.9of 5
5 stars10898%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 100 written reviews
99%praise
Praise23599%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price538%
Reasonable862%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5021%
Would recommend4318%
Speed & response3816%
Staff & attitude3716%
Price & value3013%
Communication2310%
Honesty & trust177%
What customers talk about
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was on time and was polite, worked clean, and did a great job.”
“Blayne resurfaced our bathtub which was in horrible condition.”
“If you need stabilization or just resurfacing, look no further this is your guy.”
“The whole process was smooth, he called back immediately and showed up on time, it was a 2 day process, VERY PROFESSIONAL.”
“…rilled the holes so it would hit the right areas, and filled it with professional commercial grade froth, ( not what you buy from HOME DEPOT, very imp…”
“Blayne did excellent work at a good price on all tasks!”
“He was prompt, professional, and took the time to explain the entire process clearly.”
“I’m so glad we found him, He was so honest and polite.”
People customers mention
Blayne18 reviews
Blaine13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Art of Resurfacing Inc for 6 kinds of job. Pick one to see what they paid and said.
Kelley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Blayne with The Art of Resurfacing was absolutely unbelievable!! He did a truly beautiful job on my project!! My Tub had hairline fractures, which would’ve cracked because it was never set correctly when it was installed by Matrix (Chris) it made popping sounds from the start, which caused the hairline fractures in…
Reasonable priceBathtub repairBathtub resurfacing
Mr4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
If you need your bathtub resurfaced, look no further. He was prompt, professional, and took the time to explain the entire process clearly. The quality of his work is outstanding—my tub looks brand new. Afterwards, he gave me some great tips on how to care for the new finish. I am very satisfied with the experience…
Great priceBathtub resurfacing
JasonLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The Art of Resurfacing was recommended to me from a bathroom remodeler. I reached out and was able to send Blayne images of my cracked tub. He was prompt, responding with a estimate and a time frame. I agreed to move forward and happy I did. He was on time and was polite, worked clean, and did a great job.…
Reasonable priceBathtub repair
Kim2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
This is my 2nd round with Blayne ! He resurfaced / changed the color of my tub 15 years agp .Blayne was on time to the job site thru out the process, the previous time and this time aswell! Blayne was able to do some drywall & paint finishing along with a 2nd refinishing of the tub. Blayne did excellent work…
Great priceBathtub resurfacingService not listed
salina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Blaine was amazing ! Our job request wasn’t so easy! We own a jacuzzi tub and it’s been years since it had a proper cleaning (new owners) When he removed the jets it was terrible but he did a great job cleaning them and the lines! He polished our tub and the outside of it too, he removed scum marks and other marked…
Great priceBathtub repair
MarianneLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We contacted Blayne from ‘The Art of Resurfacing’ after reading his numerous stellar Google reviews. After speaking with him on the phone, we knew he would be our guy. His wealth of knowledge and experience immediately sold us. He worked us into his schedule quickly and did what it took to get our 71-year-old…
Blayne with The Art of Resurfacing was absolutely unbelievable!! He did a truly beautiful job on my project!! My Tub had hairline fractures, which would’ve cracked because it was never set correctly when it was installed by Matrix (Chris) it made popping sounds from the start, which caused the hairline fractures in the first place. I hired Blayne to stabilize my tub and fix the fractures. He was very methodical and precise when he drilled the holes so it would hit the right areas, and filled it with professional commercial grade froth, ( not what you buy from HOME DEPOT, very important ) Blayne completely transformed my tub back to it original luster. The whole process was smooth, he called back immediately and showed up on time, it was a 2 day process, VERY PROFESSIONAL. If you need stabilization or just resurfacing, look no further this is your guy. 100% Amazing!!!
Price assessment: Reasonable price
Services: Bathtub repair, Bathtub resurfacing
Mr O4 reviewsiTotal number of Google reviews Mr has written across all businesses on Google Maps, not just this one.
If you need your bathtub resurfaced, look no further. He was prompt, professional, and took the time to explain the entire process clearly. The quality of his work is outstanding—my tub looks brand new. Afterwards, he gave me some great tips on how to care for the new finish. I am very satisfied with the experience and would highly recommend The Art of Resurfacing to anyone!
Price assessment: Great price
Services: Bathtub resurfacing
Jason EckertLocal Guide · 32 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
The Art of Resurfacing was recommended to me from a bathroom remodeler. I reached out and was able to send Blayne images of my cracked tub. He was prompt, responding with a estimate and a time frame. I agreed to move forward and happy I did. He was on time and was polite, worked clean, and did a great job. Everything was delivered as promised and the quality of work is exceptional. Visually the repair is undetectable. He said the patch would likely be stronger than the rest of the tub. Happy to recommend!
Price assessment: Reasonable price
Services: Bathtub repair
Kim Wright2 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
This is my 2nd round with Blayne ! He resurfaced / changed the color of my tub 15 years agp .Blayne was on time to the job site thru out the process, the previous time and this time aswell! Blayne was able to do some drywall & paint finishing along with a 2nd refinishing of the tub. Blayne did excellent work at a good price on all tasks! Blayne will give you accurate info on what you need done and will treat your home with respect. Being in the trades for 40 plus years. I can truly appreciate a guy like Blayne!
Price assessment: Great price
Services: Bathtub resurfacing, Service not listed
salina zamora3 reviewsiTotal number of Google reviews salina has written across all businesses on Google Maps, not just this one.
Blaine was amazing ! Our job request wasn’t so easy! We own a jacuzzi tub and it’s been years since it had a proper cleaning (new owners) When he removed the jets it was terrible but he did a great job cleaning them and the lines! He polished our tub and the outside of it too, he removed scum marks and other marked up dings the tub had, it looks brand new! He even came back twice not once but twice to ensure our lines and water coming out of jets were crystal clear ! I’m so glad we found him, He was so honest and polite. Thank you for the amazing service Blaine!
Price assessment: Great price
Services: Bathtub repair
Marianne LeeLocal Guide · 18 reviewsiTotal number of Google reviews Marianne has written across all businesses on Google Maps, not just this one.
We contacted Blayne from ‘The Art of Resurfacing’ after reading his numerous stellar Google reviews. After speaking with him on the phone, we knew he would be our guy. His wealth of knowledge and experience immediately sold us. He worked us into his schedule quickly and did what it took to get our 71-year-old bathtub looking brand new. I did not include the disgusting before photos, but let’s just say the change was miraculous. Our bathtub is now gleaming white with the perfect shine. His prep work was impeccable. He protected the other surfaces in the bathroom while he did his work, and he was super respectful of our home. If you want a high caliber job done in your home, Blayne is your guy.
Price assessment: Reasonable price
Services: Bathtub resurfacing
Mark Nelson3 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
The Art of Resurfacing/Blayne did a wonderful job on my bathroom shower. I’ve been frustrated by the work done by my installer and employed Blayne to help save my shower. His workmanship, timeliness and quality really impressed me and my wife. I’m no longer ashamed of my basement shower and am confident that anyone using it would feel good using it. I highly recommend Blayne and his company!
Price assessment: Reasonable price
Services: Bathtub repair, Bathtub resurfacing
Jannean Jelinek1 reviewiTotal number of Google reviews Jannean has written across all businesses on Google Maps, not just this one.
Had an amazing experience with this company! We had an outdated mauve tub and he did a great job refinishing it. It looks brand new! Professional, clean, and incredible results. Highly recommend!
Price assessment: Reasonable price
Services: Bathtub resurfacing
Alison D5 reviewsiTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
Blayne recently repaired some rust spots and caulking for our bathtub. He was very responsive, great at explaining the process, and left the workspace very clean. We would definitely work with Blayne in the future.
Price assessment: Reasonable price
Services: Bathtub repair
Anthony Janiga2 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
