iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 100 pet groomingiPosition by Experts Score among all companies we track in this category. · better than 57%
4.9★★★★★1,427 Google reviews · 24 photos
95%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the business for punctual arrivals, proactive communication via texts and emails, and gentle handling of anxious or difficult pets. Reviews highlight the convenience of mobile service and the quality of grooming results for both dogs and cats. However, lower-rated feedback indicates occasional issues with appointment booking responsiveness, deviations from specific grooming instructions, and isolated incidents involving pet safety or payment documentation.
Google rating: 4.9 out of 5 from 1,427 reviews (95% five-star).
Reviews on this page: 1,426 Google reviews (1,059 with written comments, 291 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 25, 2026.
Service: Pet Groomer serving San Jose, California.
Data from Google, last updated October 25, 2026.
Score profile vs other pet grooming
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Art Pet Mobile GroomingPet Grooming median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Art Pet Mobile Grooming: 88/100 on this factor. Category median: 86.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Art Pet Mobile Grooming: 84/100 on this factor. Category median: 82.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Art Pet Mobile Grooming: 78/100 on this factor. Category median: 100.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Art Pet Mobile Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Art Pet Mobile Grooming: 100/100 on this factor. Category median: 56.A
100
Bar = this company · dark tick = category median.
Star ratings
1,426 Google reviews we collected
4.9of 5
5 stars1,35595%
4 stars302%
3 stars70%
2 stars81%
1 star262%
Praise vs complaints
Phrases our text analysis found in 1,059 written reviews
98%praise
Praise1,35698%
Complaints342%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price12721%
Reasonable40969%
Overpriced275%
Not sure315%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results45533%
Staff & attitude39628%
Speed & response21015%
Would recommend15611%
Communication755%
Price & value604%
Honesty & trust383%
What customers talk about
We read 1,059 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“(Short haired, Female, Cat) Bianca and Rosa did a fantastic job!”
“I had a terrible experience; it was the first time I used the service.”
“He’s super professional, punctual, communicates effectively, and most of all knows exactly how to groom my dog.”
“Not professional.”
“She notified us when she was on her way and arrived right on time.”
“The groomer was 10 minutes late to an appointment they had asked me to move.”
“We’re very happy with the results and would definitely recommend her!”
“I recommend that you please check your little ones carefully when you receive them.”
“…r to the appointment, so I feel that I was well informed, and their communication was excellent.…”
“They repeatedly ignored and refused to answr my questions while trying to book a haircut and bath.”
“You pay a premium for a house call and Giullia made it worth it.”
“What a rip off.”
“He was also prompt, reliable, and clearly experienced in handling anxious dogs.”
“I would NEVER use Jonathan to groom my dogs again, and after this experience, I would not trust this company with them again either.”
People customers mention
Gabriel19 reviews
Markus17 reviews
Juliana14 reviews
Claudio13 reviews
Rebecca11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Art Pet Mobile Grooming for 8 kinds of job. Pick one to see what they paid and said.
Maria5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★
(Short haired, Female, Cat) Bianca and Rosa did a fantastic job! It was my baby’s first grooming appointment and she came out wonderful and absolutely stunning.
What I love most is that when the appointment was over my baby wasn’t hiding or distressed, which to me shows they handled her with care and love.
Thank you so much <3
Great priceCat grooming and styling
SherynLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 18 hours ago★★★★★
After what seemed like an endless pursuit of finding someone who can groom my 50-lbs Goldendoodle, finding Art Pet grooming is truly heaven-sent. Not an exaggeration but seriously everything from trying to book, coordinating time, and outcome of the services are things that gives me peace of mind when using their…
shannon22 hours ago★★★★★
Rebecca was amazing! She was able to squeeze us us in early and Ms Luna loved her!
Not sureDog grooming
BernardoLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Amazing work from Rebeca G! She did such a great job grooming both of our dogs. She notified us when she was on her way and arrived right on time. Our dogs came out looking clean, happy, and adorable. You can really tell she takes her time and cares about the dogs she works with. We’re very happy with the results and would definitely recommend her!
Great priceDog groomingDog bathing and blow dryDog full service grooming
BeccaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
CUTEST BOY IN THE WORLD 💕🫶
Thank you, Ramon Borges, Louie came back inside looking soooooo handsome and had no anxiety. Thank you for putting the extra effort in to get his coat looking nice. We just bought our house and we’ve been doing at home baths for the past 3 months so he’s been OVERDUE for a de shedding…
Reasonable priceDog grooming
Lisa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Ramon is amazing! Our dog loves him and always looks for him when he leaves. Ramon cuts his hair exactly as we ask for every time.
We've tried several different groomers in the past and we finally found Ramon. We will always book him in the future.
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
(Short haired, Female, Cat) Bianca and Rosa did a fantastic job! It was my baby’s first grooming appointment and she came out wonderful and absolutely stunning.
What I love most is that when the appointment was over my baby wasn’t hiding or distressed, which to me shows they handled her with care and love.
Thank you so much <3
Price assessment: Great price
Services: Cat grooming and styling
Sheryn ShahwanLocal Guide · 55 reviewsiTotal number of Google reviews Sheryn has written across all businesses on Google Maps, not just this one.
After what seemed like an endless pursuit of finding someone who can groom my 50-lbs Goldendoodle, finding Art Pet grooming is truly heaven-sent. Not an exaggeration but seriously everything from trying to book, coordinating time, and outcome of the services are things that gives me peace of mind when using their services. Other grooming services, both mobile and in-salon, seem to not know how to groom my dog properly and I end up paying about $200 plus each time. Our go-to groomer is Markus. He’s super professional, punctual, communicates effectively, and most of all knows exactly how to groom my dog. I highly recommend Art Pet grooming and Markus Buhr!
Response from the owner · 2 weeks ago
Hi Sheryn, hearing that our mobile dog grooming brought you peace of mind means a lot. Goldendoodles need the right technique, and Markus takes real pride in getting the cut, coat care, and handling right. We are so glad you found a groomer who works for your pup.
Amazing work from Rebeca G! She did such a great job grooming both of our dogs. She notified us when she was on her way and arrived right on time. Our dogs came out looking clean, happy, and adorable. You can really tell she takes her time and cares about the dogs she works with. We’re very happy with the results and would definitely recommend her!
Price assessment: Great price
Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming
Response from the owner · a day ago
Hi Bernardo, we’re so glad to hear Rebeca G made your mobile dog grooming visit such a great experience. Right on time, gentle care, and two clean, happy dogs is exactly what we aim for. Thanks for trusting Art Pet Mobile Grooming with your pups.
Becca CollierLocal Guide · 12 reviewsiTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
CUTEST BOY IN THE WORLD 💕🫶
Thank you, Ramon Borges, Louie came back inside looking soooooo handsome and had no anxiety. Thank you for putting the extra effort in to get his coat looking nice. We just bought our house and we’ve been doing at home baths for the past 3 months so he’s been OVERDUE for a de shedding treatment. Couldn’t be happier with how smooth the process was and how CUTIE PIE my lil man is
Price assessment: Reasonable price
Services: Dog grooming
Response from the owner · a day ago
Hi Becca, Louie sounds like he knew he was overdue for that de shedding treatment. Ramon will love this. We are so glad your handsome boy stayed relaxed and came back looking his best. Smooth, low stress mobile dog grooming right at your new home makes all the difference.
CATHY2 reviewsiTotal number of Google reviews CATHY has written across all businesses on Google Maps, not just this one.
Muy buen trato, buen trabajo y muy buen manejo del estrés de mi mascota😊
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog grooming, Dog nail trimming
Response from the owner · a day ago
Hi Cathy, we’re so glad your pet felt at ease during their mobile pet grooming appointment. Stress handling is a big part of good dog grooming and cat grooming, and it means a lot to hear our care and grooming work stood out. Thanks for trusting Art Pet Mobile Grooming.
Ienzeni Barrientos14 reviewsiTotal number of Google reviews Ienzeni has written across all businesses on Google Maps, not just this one.
Gabby was amazing. Rambo came back from his appointment so happy and relaxed!!
Response from the owner · 3 days ago
Hi Ienzeni, we loved hearing this. Gabby has a real gift for mobile dog grooming, and it is great to know Rambo came back happy and relaxed. That calm finish is exactly what we want for every pet we groom.
Renate Nadler7 reviewsiTotal number of Google reviews Renate has written across all businesses on Google Maps, not just this one.
Dear customer, we're thrilled to hear about the positive experience you had with us! Thank you for your kind words and great review. We hope to see you all again soon!
Lisa panagrossi2 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Ramon is amazing! Our dog loves him and always looks for him when he leaves. Ramon cuts his hair exactly as we ask for every time.
We've tried several different groomers in the past and we finally found Ramon. We will always book him in the future.
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Response from the owner · 6 months ago
Hi Lisa, thank you so much for your kind words! We're thrilled to hear that Ramon left such a great impression and that your dog felt comfortable and looked fantastic after the grooming. It's always our goal to provide top-notch service, and feedback like yours reassures us that we're on the right track. We're excited to have you and your furry friend as part of the Art Pet Mobile Grooming family and can't wait to see you both again soon!
Noriko Izumi9 reviewsiTotal number of Google reviews Noriko has written across all businesses on Google Maps, not just this one.
I used Art of Pet Grooming for the first time today, to trim my two cats’ claws, shave and bathe the back parts. From the booking of appointment, to the time of arrival, I received texts to confirm my appointment, emails and more texts, prior to the appointment, so I feel that I was well informed, and their communication was excellent. I was given the groomer’s name, Ricardo, and he even texted me a few hours before my scheduled appointment to ask me if I would like an earlier appointment, as he had a cancellation. I accepted the earlier appointment time, and he texted the new time and was on time. He told me he has three cats of his own, which put me at ease.
He did a beautiful job on both cats. He did not rush, he took about two hours. Both cats’ fur are so soft, their claws are beautifully trimmed and so are their behinds! I thank Ricardo for an excellent experience and I will be using his services again. Thank you.
Price assessment: Reasonable price
Services: Cat grooming and styling, Cat grooming, Cat nail trimming
