Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts

Experts Reviews · Company report
ASAP Locksmiths & Security Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ASAP Locksmiths & Security Services

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 562 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ASAP Locksmiths & Security Services is better than 89% of locksmiths.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 81% of locksmiths.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ASAP Locksmiths & Security Services is better than —% of locksmiths.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 92% of locksmiths.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ASAP Locksmiths & Security Services is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ASAP Locksmiths & Security Services is better than 100% of locksmiths.A
100

Reviews for your job

Customers hired ASAP Locksmiths & Security Services for 8 kinds of job.

ASAP Locksmiths & Security Services for building lockouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Building lockouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 6 Google reviews tagged “Building lockouts”

Nina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Gohn arrived in a matter of minutes and helped us get back in our home.

Paid $200–250Not sureBuilding lockouts
Alberto2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was Awesome and honest guy. Life saver with a commercial lock out. Would absolutely recomended his service..

Customer photo from Alberto's reviewCustomer photo from Alberto's review
Paid $200–250Reasonable priceBuilding lockouts
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex came promptly and did an exceptional job. Thanks.

Building lockouts
JudithLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

ASAP Locksmith certainly lived up to their name! I called several locksmiths, but they didn't show up. ASAP was quick to respond, efficient, patient and kind. I was panicked, but Danny was kind and knowledgeable. The price was MORE THAN AFFORDABLE. The owner & Nicole checked on me! Such a courteous staff and…

Paid $120–140Great priceBuilding lockouts
Taylor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★

The guy that assisted me was very kind and arrived quickly, but was unable to unlock my door to my house without breaking the lock. I gave him the go ahead to break it, but definitely didn’t expect to pay $250 just to end up with a broken doorknob. Good in a pinch and if you don’t have any other options but would’ve…

Paid $200+OverpricedBuilding lockouts
Arlissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

BEST IN THE CITY DEFINITELY A HELPING HAND AND COME FAST AND GREAT SERVICE VERY PROFESSIONALLY! Highly recommended

Great priceBuilding lockoutsLock rekeying

Price

$171+13% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 36%Overpriced 7%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying29$114–$282
Car key copying23$88–$176
Car lockouts15$81–$132
Safe lock install, open & repair15$81–$282
Car digital & remote key reprogramming14$111–$272
New key fob creation14$121–$324
Building lockouts6$96–$173
General lock installation3—

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